I paid a premium to have my order delivered by a certain date. The order only shipped from China the day it was supposed to be delivered and was very late. It was disappointing and I’m wondering if yo... See more
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24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.
14550 Beechnut St, 77083, Houston, United States
Replied to 97% of negative reviews
Typically replies within 2 weeks
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Items won't arrive on time even though i ordered with plenty of time.

Reply from 24 Hour Wristbands
I ended up having to call and pay an additional $100 for shipping to get the order to me on the date it was originally promised. I had an estimated delivery date of 3/5 and when I called on 3/4 to check on the status, the representative said “Oh, you’ll get it some time next week.” When ordering for a business, we have deadlines to meet and when things don’t go as planned, communication is very important. 24hour did not communicate that the project was running off schedule and I did not feel valued when I called to get an update but rather felt dismissed and unimportant. There are so many vendors that provide this service, I will think twice before using 24hour again. Make customer service human again.

Reply from 24 Hour Wristbands
Concerned an order that was placed would not be received on time for a scheduled event and 24hourwristbands made it happen. Items ordered for the event were received on time. Very grateful.
I am extremely disappointed with the service and lack of accountability from this company. I placed an order with specific design requirements, and despite providing a clearly approved proof, the final product I received was incorrect.
The approved proof specifically designated certain wording in white and other wording in black. What I received was the exact opposite of what was agreed upon.
When I reached out to resolve this—providing side-by-side photo evidence of the approved proof versus the incorrect items—the company refused to offer a replacement or a refund. It is unacceptable to acknowledge an approved proof, deliver a different product, and then expect the customer to bear the cost of a mistake made on the production end.
I would caution anyone against using their services if you value accuracy and basic customer support. I will not be ordering from them again.

Reply from 24 Hour Wristbands
We paid for gauranteed shipping so we would get our items when needed. We DID NOT get them in time, even after immediate approval. I want a refund!!!! We want to cancel this order immediately! No, we have not received these items. IT IS TOO LATE and we cannot use them!

Reply from 24 Hour Wristbands
I received these bands quickly, on time for my mission trip, and designing them was super easy. I got emails updating me every step of the way. I even had to call customer service for a shipping question, and they were very easy to reach and helped immensely.
Arrived quickly and exactly as ordered. Thank you!
The colors are beautiful, the quality is amazing, and the price cannot be beat! Shipping is fairly quick for a custom order. Only negative feedback is that the team sent the proof back and had changed the font color to something that was horrendous looking. I asked for it to me changed back to my original, which was done with no problem and the bracelets turned out amazing.
I ordered customized table covers with my company's logo. The website was very easy to understand, fast delivery, and quality is great!
Extremely slow processing, it took 16 days till they even got shipped

Reply from 24 Hour Wristbands
Everything went easily and the poster looks great.
Great pricing, great communication, great products, and great service!!
The were very helpful in relaying that the artwork was too low quality and they were patient when I submitted 4+ different artworks until we landed on one that was good enough quality. They went out of their way to make sure we would be happy with our order and I appreciate it so much!!
My experience with 24hourwristband has been great! I’ve placed 2 orders of matchbooks and they all have come out just as I designed them! So excited to keep working with them.
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