3 Counties Surveying Ltd Reviews 

530
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably quick response times and efficient scheduling managed by the dedicated team. Reviewers frequently highlight the exceptionally thorough and comprehensive nature of the detailed building surveys provided, noting how valuable the insights are for their property purchases. A few other people also felt that the post-survey communication and detailed explanations regarding specific property faults were exceptionally helpful. Consumers note that staff members are always friendly, approachable, and very accommodating throughout the entire evaluation process. Reviewers also mention receiving immediate phone summaries right after the inspections finish, which makes understanding complex reports much easier.

What people talk about most

Service

Consumers find service to be exceptionally thorough, efficient, and professional from start to finish.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team as exceptionally... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

User experience

Customers expressed great satisfaction with the overall user experience, describing the survey process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with the thorough report and advice, speed of completion, and communication throughout. It really helped guide me through the potential issues with the property; especially as it's a Geor... See more

Company replied

Rated 5 out of 5 stars

Very thorough and highly professional survey carried out by Tony within a week of instruction. I expected a long wait for the report but I received it within a few days! The report was as comprehe... See more

Company replied

Rated 5 out of 5 stars

Tony McKenty carried out a first class level 3 survey on a grade2 listed building for us. His attention to detail was second to none. The survey report was well constructed and backed up by clear phot... See more

Company replied

Rated 5 out of 5 stars

Really happy with 3 Counties who did a level 3 homebuyers survey for me. Especially impressed with their communication as a company. Tony was quick to respond to my initial enquiry and phoned me strai... See more

Company replied


Company details

  1. #5 of 29 best companies in Surveyor

Information provided by various external sources

With over twenty years of experience in the industry, Tony Mckenty at 3 Counties Surveying understands that buying a property can be the most stressful, exciting and overwhelming experience most of us ever go through. It’s a huge investment and the jargon can make you feel unsure and uneasy. This is where we come in. We offer comprehensive Residential Valuations, Full Building surveys (RICS Level 3) Homebuyer reports (RICS Level 2)


Contact info

5.0

Excellent

TrustScore 5 out of 5

530 reviews

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5.0

All reviews

(530)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Excellent service from the 3 Counties Team. Tony called straight after the survey to go through any highlights. The very comprehensive survey arrived a few days later. Would definitely recommend and use their services again.

13 August 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi, thank you for your lovely review. :-)

Rated 5 out of 5 stars

Highly Recommended

Can’t recommend 3 Counties Surveying highly enough. Hayley & Tom provide high quality & highly professional service with extremely detailed reports. If you are looking for a survey - 3 Counties Surveying are the trustworthy choice. 10/10

26 August 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Josh. Thank you for your lovely review. I will pass it onto Hayley.

Rated 5 out of 5 stars

Excellent property surveyors

Excellent customer service from Hayley and Amanda and a very thorough and complete survey by Tony. Have used them twice this year due to a property purchase falling through and wouldn’t hesitate to use them again. Thank you very much.

26 August 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Thank you Michael for your lovely review. I will pass it onto Hayley & Amanda :-)

Rated 5 out of 5 stars

The 3 counties team have been really…

The 3 counties team have been really helpful. They fitted us in for a prompt survey date. Tony’s report was very detailed and we received it on time.

7 July 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Rachael thank you so much for your lovely review. I will pass it on to the team ☺️

Rated 5 out of 5 stars

Really great company - highly recommend

Everything about Three Counties has been fantastic - they made everything a smooth and easy process. Hayley was really quick to respond with a quote and getting us booked in. And Tony sent out the report promptly after surveying the property. Can’t fault them and would highly recommend.

29 July 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Becky. Thank you so much for your lovely review. I will pass this on to Hayley

Rated 5 out of 5 stars

Excellent experience with 3 Counties Surveying

Very smooth process to get a level 3 survey booked with Tony via Hayley. Both were very personable, professional and kept me informed throughout. My father worked in property for 40 years and said the survey I received was very thorough. I was able to follow up with Tony via phone and email afterwards. Allowed us to buy our house with great confidence!

17 July 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Stephen Thank you for your lovely review I will pass it on to Hayley 😊

Rated 5 out of 5 stars

Absolutely amazing!

Had a brilliant experience with 3 Counties Surveying. Amanda was amazing at getting the survey booked in and kept me updated throughout the process. My surveyor, Liz, was fantastic. Very thorough and gave a perfect overview of the property in a phone call after completing the survey. Will be recommending the team to friends and family.

17 July 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Emma. Thank you for your lovely. I will pass it on to Amanda and Liz. :-)

Rated 5 out of 5 stars

Recommended!

We used 3 Counties Surveying for a building survey for the house we are purchasing. They responded very swiftly with a reasonable quote and carried out the survey within a fortnight. The report was provided a week later and it was clear and thorough. Thank you!

3 July 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Thank you for your lovely review. I will pass it onto Hayley as well.

Rated 5 out of 5 stars

Thanks to the team at 3 counties for a…

Thanks to the team at 3 counties for a fantastic service. Our survey had to be delayed slightly, but the team were upfront and proactive with their communications. They ensured that we received the report as quickly as possible despite the circumstances. We’d definitely recommend using their service. Thanks again!

4 July 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Frankie thank you for your lovely review and for being patient. I will pass the review on to the team.

Rated 5 out of 5 stars

Excellent Survey experience

We had a fantastic experience with 3countiessurveying. With being first time buyers, we needed a company we could really trust. Haley was really attentive, thorough and quick to respond. Tony was professional, helpful and approachable if we had any issues.
Thank you both so much!

Hannah and Matt

1 July 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Hannah and Matt. Thank you for your lovely review I will pass it on to Hayley. ;-)

Rated 5 out of 5 stars

Professional, friendly, reasonably priced!, Overall great!

Hayley & Tony were fantastic and their survey thorough. The team at 3 counties are very friendly, and are great value for money for the services they offer. We have used them twice on properties using both a level 2 and level 3. Both with a great depth of detail and the follow up phone call was very useful for added context.

We would highly recommend anyone to use 3 Counties Surveying.

2 July 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Thank you for your lovely review I will pass it onto Hayley :-)

Rated 5 out of 5 stars

Would Recommend!

Tony is really approachable as are his lovely team, thank you Hayley and Amanda, too, for supporting Tony and the great service you offer. Tony's report is easily readable for the layman and he's really gracious with answering questions and the verbal overview immediately afterwards is super helpful.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

We recently had our building survey…

We recently had our building survey done by Tony and were really impressed with the level of detail and thorough research he put into the report. It gave us a clear and accurate picture of our future home. I’d definitely use his services again!

7 June 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Joanna. Thank you for your lovely review. :-)

Rated 5 out of 5 stars

Great communication and flexibility

Great communication from the team along the way. We had a few delays and this was accommodated without a grumble. We had an issue with access and Tony went the extra mile to get the survey finished and reported back promptly. Thank you all!

5 June 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Adam. Thank you for your lovely review. I will pass it on to the team.

Rated 5 out of 5 stars

Professional results

Used Tony a couple of times in the Bath/Frome areas for Level 3 Surveys. Produces a timely, accurate and concise report and is willing to discuss any issues found in the survey. Very good communication from the office team on timelines.

6 May 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Rich. Thank you as always for your lovely review I will pass it on to the team 😊

Rated 5 out of 5 stars

Thorough and Responsive!

Swift and responsive, with clear communication throughout. The report we received was very detailed and thorough, and Amanda ensured us that she would answer any further questions we might have. Thanks!

28 April 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Jessica. Thank you for your lovely review. I will pass this on to the team. ;-)

Rated 5 out of 5 stars

Great first time period property buyer experience

We've had a great experience with 3 Counties. Hayley was very responsive in getting us booked in as quickly as possible and Tony was very thorough in his report, and talked us through it in the detail we needed as first time house buyers (and of a period property!). They gave us the confidence to raise the issues noted in the right way and supported us throughout.

23 April 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Jo & Patrick. Thank you for your lovely review.

Rated 5 out of 5 stars

Personal and professional

The original phone contact was much more personal than a competitor. The price was also more competitive. It took a while for a date, but it was worth the wait. The survey, and Searches were amazingly thorough. There was an element of generosity as well. All in all a happy customer

11 April 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Michael. Thank you so much for your lovely review.

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