3 Counties Surveying Ltd Reviews 

530
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably quick response times and efficient scheduling managed by the dedicated team. Reviewers frequently highlight the exceptionally thorough and comprehensive nature of the detailed building surveys provided, noting how valuable the insights are for their property purchases. A few other people also felt that the post-survey communication and detailed explanations regarding specific property faults were exceptionally helpful. Consumers note that staff members are always friendly, approachable, and very accommodating throughout the entire evaluation process. Reviewers also mention receiving immediate phone summaries right after the inspections finish, which makes understanding complex reports much easier.

What people talk about most

Service

Consumers find service to be exceptionally thorough, efficient, and professional from start to finish.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team as exceptionally... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

User experience

Customers expressed great satisfaction with the overall user experience, describing the survey process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with the thorough report and advice, speed of completion, and communication throughout. It really helped guide me through the potential issues with the property; especially as it's a Geor... See more

Company replied

Rated 5 out of 5 stars

Very thorough and highly professional survey carried out by Tony within a week of instruction. I expected a long wait for the report but I received it within a few days! The report was as comprehe... See more

Company replied

Rated 5 out of 5 stars

Tony McKenty carried out a first class level 3 survey on a grade2 listed building for us. His attention to detail was second to none. The survey report was well constructed and backed up by clear phot... See more

Company replied

Rated 5 out of 5 stars

Really happy with 3 Counties who did a level 3 homebuyers survey for me. Especially impressed with their communication as a company. Tony was quick to respond to my initial enquiry and phoned me strai... See more

Company replied


Company details

  1. #5 of 29 best companies in Surveyor

Information provided by various external sources

With over twenty years of experience in the industry, Tony Mckenty at 3 Counties Surveying understands that buying a property can be the most stressful, exciting and overwhelming experience most of us ever go through. It’s a huge investment and the jargon can make you feel unsure and uneasy. This is where we come in. We offer comprehensive Residential Valuations, Full Building surveys (RICS Level 3) Homebuyer reports (RICS Level 2)


Contact info

5.0

Excellent

TrustScore 5 out of 5

530 reviews

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5.0

All reviews

(530)

77 reviews in the last 12 months

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Rated 3 out of 5 stars

The team at 3 Counties Surveying Ltd…

The team at 3 Counties Surveying Ltd was friendly and responsive, providing a detailed report and promptly answering questions. The process was smooth, though booking the survey took a while due to their high demand. While the service was professional, the wait time and cost slightly impacted the overall experience.

16 March 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Edvard. Thank you for your review, all feedback is important to us. We are sorry the wait time and cost fell short of your expectations for a 4 or 5 star review. As we mentioned when we gave the survey date is a very busy time due to the reduction of stamp duty and the start of Spring which is always busy. The price that you agreed unfortunalty reflect the ever increasing costs that insurance companies levy on surveying companies. We understand your frustration, that said we are pleased you waited for us and you found the contact and survey responsive and detailed. If you need our services again we will strive to reduce the wait time and we apply a discount for returning customers.

Regards
Tony

Rated 5 out of 5 stars

Excellent and professional service

Excellent service from Tony, Amanda and Hayley. Great communication throughout and the call from Tony on the day he completed the survey was especially useful. I received the survey report quickly and it was thorough and detailed. A very professional and helpful team.

21 March 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Chris. Thank you for your lovely review. I will pass it on the Hayley and Amanda ;-)

Rated 5 out of 5 stars

A quality service.

Great communication throughout our surveying process. Both 3 Counties and Amanda kept us fully up to date with how things were going. Amanda telephoned us on the survey day and gave us a quick preview of the full survey and helpfully pointed out and explained anything untoward, which we found very useful. The full report when it arrived was very well laid out, easy to read and very informative. Overall we were very impressed with both the company and our surveyor Amanda. We would highly recommend them to anyone looking for a quality service.

5 March 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi. Thank you so much for your lovely review I will pass it on to the team 😊

Rated 5 out of 5 stars

Highly recommend. Very helpful and professional

I have been really impressed with the service provided with both timesI have used 3 Countries surveying Ltd. Amanda was so helpful on the phone and reassuring when I didn’t know what I needed to do and Liz was very professional when she did both a RICS assessment previously for us a few years back and a survey on a house we wished to purchase recently.
Really appreciate the help and highly recommend to anyone. Thank you

14 March 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Annabel Thank you for your lovely review I will pass it on to Liz and Amanda 😊

Rated 5 out of 5 stars

Excellent service

A really excellent service that enabled me to make an informed purchasing decision. Thoroughly nice people too.

18 February 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi John. Thank you so much for taking the time to leave a review 😊

Rated 5 out of 5 stars

Professional and friendly service from 3 Counties Surveying Ltd

3 Counties Surveyors have provided, in my experience, a first class service which included:

- Clearly answering my questions before I booked a survey
- Being approachable and friendly and also promptly responding to emails
- A fair price for a detailed level 3 survey. The price matched what my research said it should be
- A professional, clear and balanced survey which was produced well within the time frame they gave
-A clear willingness to discuss the survey if myself and partner wished

20 February 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Joanne thank you for your lovely review I will pass it on to Liz

Rated 5 out of 5 stars

Very thorough and useful report

Very thorough and useful report, looked at the things we were particularly concerned about, and gave helpful insights about what questions to ask etc. Thanks!

10 February 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Anna thank you for your lovely review I will pass it on to the team 😊

Rated 5 out of 5 stars

Reliable and great report

We made request to Level 3 Inspection for a house we’d like to buy in Wiltshire. Hayley did amazing job to schedule in prompt time that we can read and discuss the findings with Tony (inspector). We received an extensive written report and verbal communication with Tony to highlight some of the findings. Definitely reliable and great people to do bussiness with while we are in the US. Thanks!

26 February 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Ambar thank you so much for your lovely review I will pass it on to Hayley 😊

Rated 5 out of 5 stars

Very positive experience

Very positive experience, would highly recommend 3 Counties Surveying Ltd.

The team was efficient and friendly, the survey was booked in fairly quickly and we got the report within a day of the actual survey. Liz gave me a call straight after to give a brief overview and answered my questions.

19 February 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Vanda thank you for your lovely review I will pass it on to Liz and Amanda

Rated 5 out of 5 stars

3CS recently did a survey for us

3CS recently did a survey for us, got the report out in record time and very thorough search, rang us up to walk through the findings, took a lot of stress out of the process. Thank you 3 counties team!

3 January 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Chris. Thank you for your lovely review. ;-)

Rated 5 out of 5 stars

Level 3 Survey

Amanda and Liz were very helpful, answered all questions we raised and inspected each area thoroughly, including points we specifically raised.

The report was produced speedily and had an excellent depth of detail.

Would recommend and use again :)!

28 January 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Brad. Thank you for your lovely review 😊

Rated 5 out of 5 stars

Everyone was efficient

Everyone was efficient, polite and managed to get us all the information we needed to decide on the survey required.
They managed to get it booked in quickly and the survey report was very comprehensive and easy to understand.

30 January 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Jennifer thank you for your lovely review 😊

Rated 5 out of 5 stars

Excellent service

Excellent service from Amanda, Liz and everyone involved, thanks very much!

24 January 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Ollie. Thank you for your lovely review I will pass it on to Liz and Amanda

Rated 5 out of 5 stars

Experienced and meticulous local surveyor

I was deliberately looking for an experienced local surveyor to check a property for me and Tony is exactly that. Communication was prompt and detailed. He went above and beyond to gather information on the property, including hard to see/reach places. He was generous with time to provide initial feedback and then to answer questions. Highly recommend. We ended up not purchasing the property due to faults that were uncovered as part of the survey and I am extremely grateful we caught them early. I will be both recommending and using 3counties again for future commissions.

15 January 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Annie Thank you for such a lovely review 😊

Rated 5 out of 5 stars

Family recommendation

My family has used 3 Counties Surveying Ltd for three separate purchases recently. We didn't have to wait long. They are efficient and reliable. They are also friendly and easy to chat with about any issues. Fully recommended by us all.

2 January 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Joanne. Thank you for your lovely review 😊

Rated 5 out of 5 stars

Outstanding service

Tony McKenty at 3 Counties Surveying is exactly the expert you need when evaluating a period property. His detailed insights and professional expertise were invaluable, helping us avoid a potentially costly mistake. The combination of a follow-up phone call later in the day and a detailed survey report enabled us to make an informed decision.

5 December 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi. Thank you for your lovely review 😊

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