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Totally a scam. I'm having the same issue. I deposited £500 and requested a guest post; they've approved the guest post, and money has been blocked in my account, but they're not publishing, and I can't get my money back. There is no customer support or email, just a fake chatbot.
Be careful, this is a scam.
I bought a paid post which the blog owner cannot accept and funds have been blocked for weeks. No contact options provided by 3way.
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