I could not miss a great offer from 4WD SC so I purchased online for an in store pickup. With all of my visits to the store I have found the staff to be very helpful and friendly (yes commissions ma... See more
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Company details
Written by the company
Providing prices and value to help you get outdoors, camping and adventuring.
Contact info
6a Figtree Dr, 2127, Olympic Park, Australia
- 1800883964
- info@4wdsupacentre.com.au
- 4wdsupacentre.com.au
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Good value camping kit
I can have three of their LiFePO4 batteries for the price of one known brand name. Put them in parallel and off we go boom!!! just kidding, so far so good with these batteries but who knows how long they'll last. Supacentre canvas bags are good value compared to others but not sure if I'd buy much else here.
Most of their products are cheap…
Most of their products are cheap garbage, thats why they are cheap, almost all of what I have bought from them has fallen apart or stopped working, usually after a use or two, aside from their lithium batteries, which are actually extremely good value and a decent product, I wouldnt hesitate to buy their batteries again, the rest of it is only fit for the bin
The whole team is so knowledgeable and…
The whole team is so knowledgeable and helpful! I’ve called 5 times atleast trying to figure out my setup for my rooftop tent. The know more than anyone else in southwest florida!! Thanks Mike! Can’t wait for my new rooftop tent
Absolutely vile customer service
The shop will happily take your money and wash their hands of you. I was advised on a rooftop tent and told it would be compatible and fit my car. After purchasing I was told it couldn’t be taken out the box in store. Once home I mounted it to the car to see it was absolutely not compatible and far too big.
I contacted the call centre who were exceptionally rude and nasty on the phone. After being pushed around and sent back to the store and passed from person to person over the phone for the best part of a week my claim for a refund was denied. The store manager agreed I had been misadvised and that the tent was not fit for purpose. The claims departed still refused to refund me and made up every excuse to keep my money. The way I was spoken to on the phone was rude and belittling.
I also have looked online for reviews and it’s clear when looking on mass that the store is creating fake reviews en mass across social media.
Having spoke to other experts in the industry they advised that they see people like me (missold on their purchases from 4WD Supacentre) all the time. Do not buy from them!!
Happy with my purchases instore
Happy with my purchases and I store experience. Staff are very helpful.
Gazebo ripped in half after 2 weeks
Kings gazebo ripped in half after 2 weeks of use, and they rejected my warranty claim because I told them there was light rain at the time, so they said I "misused it due to adverse weather conditions". Ha! Horrible product and company. Stay well away.
Delivery was super quick!
I went to the MASSIVE Greenacre store…
I went to the MASSIVE Greenacre store today .. Amazing range and phenomenal value .. Sam looked after me 10/10 ... 5Stars ! Thanks Sam
Best camping equipment
Great low prices I brought a escape 65 fridge/freezer when I turned it on within seconds it started cooling my items it’s everything they say it is and more Thank you 4WD Supacentre campbellfield
Good honest decisions and service.
The gazebo tore apart after two weeks
The gazebo tore apart after two weeks, they refused to help and said it was not covered by warranty.
Extremely rude and and very unprofessional.
Don’t buy anything from them.
Very happy and helpful staff
Very happy and helpful staff. Clean store. Easy to manouver throughout the store
I bought 2 fridges yesterday and only 1…
I bought 2 fridges yesterday and only 1 cover so I decided to change the cover to suit the smaller fridge. I was met with a paperwork debarkle and furthermore more charges to suit a smaller fridge.What happened to service? Will not see me again.
Really poor customer service at the…
Really poor customer service at the counter at the Geelong store and quality of products are terrible.
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