Recently had need for a new mobility trolley for my sister. Popped into our local Ableworld in Shrewsbury knowing very little about what we needed. The expert assistant manager Mark took excellent car... See more
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Location
Switch locationHeathgates Bank, Ditherington, SY1 4BB Shrewsbury, Shropshire, GB
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See what reviewers are saying
Went to the Shrewsbury Store initially to enquire about mobility scooters. Mark guided us around the various models clearly explaining pros and cons with expertise. After discussion of mobility needs... See more
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Visited the Shrewsbury store last week to find a lightweight Mobility Scooter. Mark was incredibly helpful, very informative and knowledgeable. No hard sell. Returned earlier today to pick it up.... See more
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My elderly parents use this store regularly & always comment on the helpfulness of the staff which puts them at ease.My sister & I went with them this week to purchase a wheelchair for our mum.Cathy s... See more
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Company details
- #37 of 71 best companies in Mobility equipment supplier
- #21 of 36 best companies in Disability equipment supplier
- #15 of 27 best companies in Hospital equipment and supplies store
- #9 of 13 best companies in Wheelchair Shop
About Ableworld - Shrewsbury
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Heathgates Bank, Ditherington, SY1 4BB, Shrewsbury, Shropshire, United Kingdom
- 01743 369427
4.5
Excellent
69 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Terrible service my 77yr old father in…
Terrible service my 77yr old father in law is now into his 5th week without his bath lift it.his was taken away for repair after only 4 months use .With out leaving a replacement.Leaving him unable to access the bath .It took a week before someone came out. Ableworld have disabled him not enabled him to live an independent life as possible Absolutely discusting service all our friends and family will never buy from Able world again.Please don't give them any of your money or business!!!!🤨😤
11 July 2022
Unprompted review
Reply from Ableworld - Shrewsbury
Hello Andy,
Thank you for your review following your concerns into our service levels regarding your fathers-in-law’s Bathlift and the time it has taken for the repairs to be carried out. Unfortunately we cannot leave a replacement bathlift with your father-in-law as this particular item is classed as a hygiene product. We are unable to hire out any of our products other than wheelchairs and scooters from a selection of our stores.
I would like to thank you for taking the time to write to us and assure you that we do consider every request from our customers individually and in detail. If you would like to contact us in writing, we do have the following email support@ableworld.co.uk that you can contact Head Office customers service department.
Yours sincerely
Ableworld
Purchase of battery powered mobility scooter
We visited out local Ableworld store, in Shrewsbury, to purchase an electric mobility scooter, for my wife.
Sarah M, was amazing. She took time to display all the models we were interested in, and even encouraged my wife to try out the machine, both in store, and outside, on the car park.
Sarah took steps to ensure we knew how to disassemble and re-assemble the chair, and even searched out the extra cable that is used to charge the batteries, independently from the chair.
This is our third major purchase from Ableworld. I cannot recommend them highly enough, for their professionalism, enthusiasm, and dedication. Should we need to purchase additional items, for making life easier, we will be going there first.
17 May 2022
Unprompted review
Reply from Ableworld - Shrewsbury
Hello Eamonn,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Sarah from our Ableworld Shrewsbury store was amazing. It's great to hear she took the time to display all models and help you find the right scooter for your individual needs. Thank you again for your reccomendation and we hope to see you again soon.
Take care,
Ableworld
Reply from Ableworld - Shrewsbury
Hello Darren,
Thank you for taking the time to leave us some excellent feedback. We are thrilled to hear that our Shrewsbury team were helpful and attentive when you visted recently. We hope to see you again.
Kind regards,
Ableworld
Ableworld Shrewsbury sent James :)
Ableworld Shrewsbury sent James to demonstrate a bath chair style lift. He was considerate and polite - in fact charming. He instantly identified that the lift chosen would not work for my lifestyle or bath style. James suggested an alternative option, and insisted that I take time to thoroughly consider the pros, cons and costs associated with the other model. I will be back because of the store assistant (whose name I forget) but especially because of James.
26 January 2022
Unprompted review
Reply from Ableworld - Shrewsbury
Hello Jo,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that James from our Ableworld Shrewsbury store was considerate and polite when he visited. We look forward to your next visit.
Kind regards,
Ableworld
Excellent Service
I took my elderly mom to buy a chair the staff were very helpful and friendly.
We dealt with Emma she explained everything very well to my mom.
It was a lovely visit it didn't take long which was great we would defiantly recommend and will use this company again.
26 January 2022
Unprompted review
Reply from Ableworld - Shrewsbury
Hello Kerry,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Emma was extremely helpful and friendly and explaiend everything to your mom. We hope to see you again.
Kind regards,
Ableworld
Excellent service.
I went into Shrewsbury Store this week to purchase a new Scooter and Recliner Chair .The Staff were excellent. Very helpful and nothing was too much trouble for them .I will definitely be going to the store again .Thank you .
14 January 2022
Unprompted review
Reply from Ableworld - Shrewsbury
Hello Judith,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the staff in our Shrewsbury store were excellent when you visted recently. We hope you like your new Ableworld Riser Recliner and Scooter. We look forward to seeing you again soon.
Kind regards,
Ableworld
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