Ableworld - Southampton Reviews 

I have a father that has been active his whole life until at the age of 94 has started to show signs of wear and tear. Dean and Jeff were so helpful in helping me select an electric wheelchair and walker to ensure my father can still get around. They both were patient and informative in setting up and educating us on both our purchases. The ability to get around has meant my father is still independent, living on his own and cherishing life.

Quick , helpful friendly service given by Dean

Took a walker in as missing a bolt on the handle. Jeff was excellent. Professional, helpful and quick to fix. Highly recommend them for service and choice.

All the staff at the Southampton branch are so kind and helpful. Whatever I need they strive to go above and beyond to provide me with. I cannot specifically say anyone person from the maintenance guys to the team in the shop floor they are all fantastic people and they make me feel it's ok to be in my wheelchair and I am welcome in the store with anything I need. And they are always happy to give much needed advice too. And unlike most other stores I go in they treat me with respect like a human being and dont make me.feel ashamed that I am in need of their services. They are the only place i go to for what i need. I am very thankful to the whole team.

I booked a service for a manual wheelchair. I booked so I could wait for it and was told it would be 30 to 60 mins depending on what needed doing. I took it to the southampton store just before 0900 hrs, Mark took it from me as soon as I arrived. I went for a stroll and returned 30 mins later, the wheelchair was ready and waiting for me, cleaned and looking like new. Mark and the staff on the cash desk were very friendly. I have always had excellent service at the store and would recommend it to anyone who needs any type of mobility aids.

We found the Southampton store eventually but having the post code wasn't useful.
We spoke to Dean when we arrived.
They didn't have what I was looking for, a car booster seat, so he had a look on the internet.
He suggested we try a Halford store. I was able to purchase one from there. So thank you Dean for the helpful advice

Knowledgeable and helpful. Jeff and meggan in Southampton effectively helped me to choose what I required.

Dean at the Woolston branch was really helpful and made us feel at ease. He took the time to ensure I got the right wheelchair, for me to be totally comfortable. He listened to us, which is really important. We will definitely go there again if we need anything else.

I went into see about a pressure cushion for my husband yesterday and was being helped by Jeff and Dean. I can not speak highly enough of the superb service and attention to making sure that I was getting all of the help I needed. Thank you so much for going above and beyond.

As always with Ableworld the staff are incredibly helpful and nothing is too much trouble. On this occasion Dean helped me to purchase a new rollator. It needed a bigger shopping bag and he changed it for me. I cannot recommend this company high enough and even better at prices one can afford.

Extremely helpful and kind service from Mark & James, fixing a problem with a scooter battery that needed its case putting back together. Cannot recommend highly enough.

Rang Ableworld as Dads wheel had broken on his table which was purchased from Ableworld years back. Was advised by the very helpful assistant on the phone to pop in with it today. When I arrived in the shop she met me and took the leg of the table from me, straight to the workshop where Mark and James managed to remove the fitting and fit a new wheel. Amazing fast service. I saw them both as they moved around looking for the new part. Very helpful and friendly. Then to my amazement they didn’t charge me. Thank you all so much for your brilliant outstanding service.

WENT INTO WOOLSTON BRANCH WHERE MEET DEAN HE WAS VERY HELPFUL SHOWED US PLENTY OF MOBILITY SCOOTERS FOR MY WIFE WE WOULD RECOMMEND THIS STORE FOR ALL YOUR DISABILTY AIDS HIGHLY RECOMMENED

Myself and mum been looking to get her a chair and all online offered was private appointments,ableworld gave us the opportunity to try all sorts chairs and with the helpful down to earth friendliness of all staff we got a great chair and after service thanks guys

My sister and I visited Ableworld in Woolston.
Dean, was brilliant. He was not pushy, and very informative. He took time and was patient with my dad. He is an absolute credit, well done Dean.

We purchased a Riser Recliner chair from Ableworld. We also went to another well known shop, to check all options. However my dad was set on going back to see Dean.

It was my idea to visit another well known local mobility furniture shop to get a full scope of chairs available.

But my dad was so impressed by Dean he wanted to go back to Ableworld Woolston, and wasn't interested in any other shops. Due to Deans excellent service, and products available. We purchased the chair. that day.

Dean also recorded my sisters number to assist with the smooth delivery in the near future.
and explained he could be flexible to ensure that a family member was present to ensure a smooth delivery, and set up.

Albert

I needed a new wheelchair so went to ableworld dean was fantastic and helped us a lot showed us the best of wheelchair range possible and took us step by step with all the feature's of the wheelchair we always have a great experience with ableworld

I visited the Southampton (Woolston) shop today. I was greeted by a lady with a lovely smile who immediately enquired what she could do to assist me. This was the 3rd day of employment for Ruth and she went out her way to find answers to my questions as she was still learning. Together with Dean the Assistant Manager I was able to make the right purchases. She also accompanied me with my purchases to my car. Ruth had a great rapport and excellent customer service skills. I am sure in time as she familiarises herself with the business, that she will be a great asset to the Company.

Bought a wheelchair from Ableworld last February but we had lost the heel strap posts (possibly due to misuse). I took the footrests back and they repaired them while I waited and without charge. Brilliant customer service. I was served by Mark.

Attended the Southampton branch and dean was fantastic, helped me with choosing the right items for my grandparents.

Can’t thank Ableworld enough! Went above and beyond to help fix the wheelchair we brought over with us on holiday, me and my friend were due to the airport a few hours later to travel home with a completely bent frame on the wheelchair probably from too much shopping and they made sure if we got there quickly the wheelchair engineer would have a look for us, the whole problem was sorted and fixed in under half an hour and made it through the airport with no problems thanks to Ableworld, even made a point of letting the premier inn we were staying at know their details incase someone else had the same problems we did. Would never normally go out of my way to review anything but these guys made a really stressful situation go away easy as that so thank you all very very much