Abode Group (NW) Ltd Reviews 196

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and kindness, highlighting their excellent service. Many people appreciate the efficient communication and quick response times, making the overall process smooth and stress-free. Reviewers often mention feeling well-supported and informed throughout their interactions. However, some people were dissatisfied with the service, reporting a lack of interest from staff when making offers and concerns about the company prioritizing their own interests over the seller's. These customers also mentioned issues with delayed responses and feeling ignored.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, kindness, and... See more

Response time

People report positive experiences with response times. Customers highlight the speedy responses and quick... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers praise the helpfulness and friendliness of staff,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We definitely received 5 star customer service from Abode in Formby. Lauren looked after us from start to finish when selling our property. The house went on the market and was sold within a week and... See more

Rated 5 out of 5 stars

Louise helped us enormously in finding a rental property and making sure we were able to move in as soon as possible. From arranging a viewing to getting all the checks done, she was absolutely br... See more

Rated 5 out of 5 stars

Abode Allerton Road were just superb, we had been with two other estate agents on Allerton Road for the 12 weeks that you initially market your house with them and both were abysmal barely sending... See more

Rated 5 out of 5 stars

Louise done amazing job finding tenant for my commercial shop . It was quick find and she had good communication through out aswel . Will recommend Abode in liverpool as have great team of all there... See more


Company details

  1. Estate Agent

Written by the company

We are an award-winning estate agent based in Liverpool, Merseyside. With three offices based in Crosby, Formby and Allerton, we have a highly trained and dedicated team of estate agents, who are determined to find you the perfect home. We pride ourselves on our specialised and friendly customer service; we are experts in finding houses and delivering homes and can help you to buy, sell, rent or manage your property, quickly and simply. With a fantastic range of properties available to buy and rent in Liverpool, we’re proud to be Merseyside’s fastest growing estate agency. So if you’re looking for a reliable estate agent or letting agent in Liverpool, we’d love to hear from you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great communication throughout from…

Great communication throughout from list of viewers to end sale even when nothing much was happening.
Polite, professional, friendly and realistic. Good value.
Only one thing was that I did not agree to a board but it was put up anyway against the rules of the lease.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant thank you!

We recently bought a house advertised by Abode and was impressed by the level of professionalism and contact throughout the process. Amanda was a reliable and friendly point of contact who provided brilliant advice. Thank you!

10 March 2025
Unprompted review
Rated 5 out of 5 stars

ABODE ALLERTON LIVERPOOL

ABODE ALLERTON LIVERPOOL / AMANDA LYNN & ANN FANTASTIC FROM START TO FINISH / BOUGHT MY FOREVER HOME WITH THEM / COMMUNICATION WAS BRILLIANT THROUGHOUT/ VERY PROFESSIONAL BUT WITH A PERSONAL TOUCH / THANK YOU FOR EVERYTHING / WOULD HIGHLY RECOMMEND/ AGAIN A MASSIVE BIG THANK YOU FOR EVERYTHING XX

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Ann & Wendy at Abode guided and helped…

Ann & Wendy at Abode guided and helped me through a very protracted sale process. They were nothing but delightful, patient and extremely helpful throughout. Very highly recommended.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Team... Abode - Crosby

A big thanks to the Letting Team at Abode-Crosby for making the process smooth and customer-centric. Louise was very considerate and helpful, making this my best letting experience in England.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Abode, Formby

A big "thank you" for the team st Abode, Formby who sold our property for us. Our main contact, Sue Leonard worked tirelessly throughout to keep us informed of progress, and was extremely efficient and professional. We could not recommend her highly enough.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable & very helpful

I recently had the pleasure of working with Wendy Owen from abode-invest.com, and I am incredibly impressed with the service I received. From the very beginning, Wendy demonstrated a deep understanding of the property market and suggested investment properties that were perfectly aligned with my goals. Her expertise and keen eye for potential opportunities were invaluable.
One of the standout aspects of my experience was the exceptional communication and co-operation. Wendy was always prompt, clear, and thorough in her updates, ensuring I was kept informed at every stage of the process. Her responsiveness and willingness to answer my questions, even outside of regular hours, made the entire process smooth and stress-free.

I highly recommend Wendy Owen and Abode Group (NW) Ltd to anyone seeking knowledgeable and communicative professionals in the real estate market.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Crosby Abode

Great Service from Mike and the team at Crosby Abode. From start to finish selling our house. Always professional and always helpful. Could not fault their service. Thank you

17 December 2024
Unprompted review
Rated 5 out of 5 stars

House purchase

I couldn't be happier with my recent experience in purchasing my home.The communication was excellent and the agents were always helpful in dealing with any questions I had.
Thank you for making the experience a positive one.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Dealing with the Abode team

Dealing with the Abode team
In Crosby was really straightforward. Friendly team and nothing was too much trouble, thanks Sam.
There were delays completing on the house however this was nothing to do with Abode, and they did support in pushing it along.
Thanks again, really pleased with my new house.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

house buying with Abode

Throughout our house buying process the team at Abode have been fantastic. Great communication from all staff, went above and beyond and always very pleasant and friendly.
Highly recommended

25 November 2024
Unprompted review

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