Acareotc Reviews 

73
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a bath bench. I never received a confirmation email. The website said that it would ship the next day and to expect about 5 days for shipping. It has been 10 days and the bath bench has not... See more

Rated 4 out of 5 stars

I never received an order confirmation email. I got one when the item shipped. Then no tracking was ever updated until it arrived in a city not far from me. Also I tried to login to my account and was... See more

Rated 5 out of 5 stars

I did have to contact customer service about a phone call from another mail handler that I thought was a mistake and your customer service looked up my order and verified my concern that the other mai... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE PERIOD! CAN ONLY REACH THROUGH WEBSITE EMAIL. NO PHONE NUMBER OR ADDRESS! Placed my order on February 21st. The website clearly states stock and all orders ship within 24 hours.... See more

Company details

  1. Health and beauty shop

Information provided by various external sources

ACareOTC is an online drug store, prescription drugs, pharmacy and a store to sell many more health and beauty products.


Contact info

  • Washington Ave 600, 19147, Philadelphia, United States

  • acareotc.com

2.6

Poor

TrustScore 2.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(73)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Walking cane

I ordered a pretty new walking cane. I came in the time stated( pretty quickly)and in good condition. Looked just like the photos of product.

10 December 2018
Unprompted review
Rated 3 out of 5 stars

Shipping is ridiculous

Shipping is ridiculous. I paid for 2 to 4 day shipping on 2 occassions and didnt recieve my order until a week and a half later. The customer service rep, Terri is really sweet and helpful though

6 December 2018
Unprompted review
Rated 1 out of 5 stars

Order never came

Order never came. I payed $75 for products. They confirmed my order. I wrote them weeks later asking where my things are. No reply. It’s now been two months no word from them only spam emails and a charge on my credit card with no products sent to my house.

14 November 2018
Unprompted review
Rated 1 out of 5 stars

Re: Acareotc sent me a completely different product than the one I ordered.

Re: Order #1200011277; the order number on the barcode in the package I received is 6123203.

I picked up my order at the post office on Saturday. I ordered 4 bottles Pantene Level 1 Fine Hairspray. But you sent me 4 bottles Pantene Level 3 Strong Hold Texturizing hairspray, which are entirely different from the ones I ordered.

5 November 2018
Unprompted review
Rated 5 out of 5 stars

I ordered the Nova 352 transport chair

I ordered the Nova 352 transport chair. It was exactly what I wanted for my elderly mother when we go shopping. Not only was the chair of very good quality, doing business with this company was very pleasant. I received the chair very quickly and a good price too! Thanks!

3 November 2018
Unprompted review
Rated 1 out of 5 stars

Next time when someone purchases 1-3…

Next time when someone purchases 1-3 day delivery service you should actually follow through. Also, keeping your customer informed of what happened that caused the lateness would be helpful.

4 October 2018
Unprompted review
Rated 5 out of 5 stars

Thanks for great service

Thanks for great service. I've placed many orders through you guys with no problems. Just recently the items I purchase are no longer available for sale on your site. I've emailed a few times and never have received an email back.

29 September 2018
Unprompted review
Rated 1 out of 5 stars

Discrepancy of Product Qty Description on website

On the website, the men-phor product description states the price was for a 2 pk. I needed 8 pcs hence ordered 4 units of 2 pk each. On receiving the package, there were just 4 pcs in the box. I followed up in an email on Sep 19, 2019 but have not received a response. There appears to be no customer service numbers listed on website to call and sort this issue out.

26 September 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look