My wife and I have just set up a Will with Accord Legal Services, having dealt with an absolutely lovely lady named Sarah Danbury! Sarah was amazing from start to finish, friendly, chatty, efficent an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Accord Legal Services offer a friendly, affordable and straightforward approach to future planning and Will writing. Protect those you love today.
Contact info
51A Ormskirk Street, WA10 2SY, Saint Helens, United Kingdom
- 01744 807048
- liam@accordwills.co.uk
- accordlegalservices.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sarah Danbury was brilliant 👏
Sarah Danbury was brilliant 👏
She explained everything clearly and I didn't feel pushed into taking a particular product out. Would recommend
Will selection
Sarah Danbury was very helpful and patient with us, explaining all the options and giving us time to make the right decision in selecting a will. I would recommend this company.
Sarah Danbury was amazing
Sarah Danbury was amazing.
Kept the appointment concise and used really easy to understand language that was jargon free.
Also was very friendly.
My husband and I have put off writing…
My husband and I have put off writing our will for a long time as we expected it to a difficult process but it was far from it. Sarah Danbury was recommended to us and I am so glad she was. She was so helpful and understanding of our requirements. She made it such an easy process for us, nothing was to much trouble. I would highly recommend Sarah .
Will writing with Sarah Danbury
We had a discussion with Sarah Danbury and she helped guide us through all the different will choices, and ultimately helped us come to a decision. She provided us with peace of mind over our family’s future and answered all the questions we had.
Very helpful
Very helpful, informative and simple to use.
Would definitely recommend.
Sarah has been amazing through the…
Sarah has been amazing through the whole process, providing guidance and understanding my situation. Sarah took the time to understand what I wanted to do and made it happen.
Julie Booth - Fantastic Service
Julie Booth was patient and explained the documents and policies very clearly. There were some details that needed changing, but Julie was quick to address, edit and send the new documents out. I would definitely recommend - thank you to Julie and the team ☺️
I was recommended this Free Will…
I was recommended this Free Will writing service through work and gave it a go. I spoke with Sarah Dansbury and I think we really lucked out with her. She gave us great advice specific to our situation and provided us with multiple options with no pressure on which one to choose. She was approachable and informative and generally just a very lovely person. My wife and I are really happy with the service she provided
Accord Will Consultation
Had a Will consultation with Sarah Danbury from Accord, who was very professional and explained everything in a light and understandable manner.
Very satisfied with the service.
We had a great experience with this…
We had a great experience with this legal company. Julie Booth helped us through the entire process and made everything clear and easy to understand. She was professional, responsive, and genuinely cared about our situation. We always felt supported and confident that we were in good hands. I would highly recommend Julie and her team to anyone needing legal assistance.
Recommended by a colleague
I was recommended Julie Booth by a colleague who had used her assistance in sorting his Will. Julie rang me back the same day I left a message, was friendly and explained the process clearly, as well as answering any questions I had in a clear, “plain English” way. Less than 2 weeks after the initial phone call, I had both Will and Lasting Power of Attorney completed. She gave me an indication of how long it could take before I received paperwork and what the next steps involved, she reiterated she was available if I had further questions or wanted to make changes like having the Will in storage
Efficient, clear service
I dealt with Julie Booth setting up my will and children’s trusts. She was friendly, provided clear explanations and advice and was very efficient. Would recommend.
Well recommended
Had an appointment with Sarah Danbury today, absolutely fantastic. Sarah made what I thought was going to be a gruelling process very easy, simple and straight forward. Brilliant service.
Jamie was really patient and took time…
Jamie was really patient and took time to explain, always answering our questions quickly. He gave us plenty of time to decide what would be in our best interests. Jamie was always flexible and accommodating when arranging appointments and was incredibly knowledgeable in his subject matter.
Will service
The service we received from Catherine Thomas was excellent – she was efficient and we trusted her knowledge and advice. 
Avoid this company like the plague
Avoid this company like the plague. We spoke to them several times in July 2025 to arrange our wills,as of February 2026 we have received NOTHING. All we have received is many broken promises by Louise Noble.
AVOID !!!
Ian Bisset was our consultant and was…
Ian Bisset was our consultant and was wonderful - he took us from start to finish and explained everything to us - helped us and guided us through the whole process . Thankyou
What an amazing professional team that…
What an amazing professional team that helped myself and family every single step of the way.
I would highly recommend & would like to take this opportunity to thank them for going above and beyond.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







