ACE Cash Loans Reviews 

101
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Horrible company. They do not go based off the payment plans that they state in the beginning. They always will not ever answer the phone. I had called multiple times during the period of my loan ther... See more

Rated 1 out of 5 stars

I did a online loan i will NEVER give them my money again. I took out a loan for 400 i had to pay 800 back hell naw then when i called customer service to call to pay early they told me the total i ha... See more

Company replied

Rated 4 out of 5 stars

Great Experience, easy to use and funds available quickly. However the interest rate is outrageous and my "pay off" date was 2 months later than expected due to the interest. If I ever need this again... See more

Company replied

Rated 3 out of 5 stars

It was very easy to get approved. Shame on me though for not paying attention to the interest rate. 416% interest in a bit ridiculous. Also, when you finance a large amount it makes it harder to pa... See more

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2.3

Poor

TrustScore 2.5 out of 5

101 reviews

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2.3

All reviews

(101)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

unacceptable

It was bad due to someone stole my info in I wasn't able to renew my loan after I been successfully paying on it with no problems.

7 August 2014
Unprompted review
ACE Cash Loans logo

Reply from ACE Cash Loans

Hello Malcolm,

Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at jlopez@acecashexpress.com with your contact information and someone will reach out to you as soon as possible. Thank you!

Rated 3 out of 5 stars

expensive but easy

They are the most expensive but the easiest to use. Mobile site is nice and easy to navigate and the process to approval is easier than more...but like I said..they charge the highest rates.

7 August 2014
Unprompted review
Rated 4 out of 5 stars

very nice

it was easy to get the money I needed got it quickly payments weren't to bad we've gotten several times to help us and had good expirence

7 August 2014
Unprompted review
Rated 1 out of 5 stars

I pay you off one time

How much cash loan am I good for

6 August 2014
Unprompted review
ACE Cash Loans logo

Reply from ACE Cash Loans

Hello Larry,

Please contact us at jlopez@acecashexpress.com with your contact information and someone will reach out to you as soon as possible. Thank you!

Rated 2 out of 5 stars

JUST SAY NOOOOOOOOOOOOOOOO

What I did not like about ACE is this: Every time I tried to sign into my account I would also have to change the password or call customer service. BUT THE WORST IS NOT BEING ALBE TO SEE MY ACCOUNT WHEN EVERY I WANT TOO. I was so upset that I ask the rep what were they trying to hide. She apologized and stated that I could take a look at the paperwork that I signed online. Unlike other companies ACE does not let you see your account. I WILL NEVER BORROW FROM THEM AGAIN. I like to see how my account is going down or if I don't agree with something I can see it in black and white to dispute it. You don't get that with this company.

6 August 2014
Unprompted review
ACE Cash Loans logo

Reply from ACE Cash Loans

Hello Janet,

Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at jlopez@acecashexpress.com with your contact information and someone will reach out to you as soon as possible. Thank you!

Rated 1 out of 5 stars

This company is a shark.

I only had there money for 12 days. And, I had to pay back $450.00 on top of my loan.

6 August 2014
Unprompted review
ACE Cash Loans logo

Reply from ACE Cash Loans

Hello Dennis,

Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at jlopez@acecashexpress.com with your contact information and someone will reach out to you as soon as possible. Thank you!

Rated 1 out of 5 stars

never again

I did a online loan i will NEVER give them my money again. I took out a loan for 400 i had to pay 800 back hell naw then when i called customer service to call to pay early they told me the total i had to pay, corporate was telling me something different (trying to make me pay more money) i dont suggest them to anyone. Horrible service also

6 August 2014
Unprompted review
ACE Cash Loans logo

Reply from ACE Cash Loans

Hello Tiara,

Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at jlopez@acecashexpress.com with your contact information and someone will reach out to you as soon as possible. Thank you!

Rated 5 out of 5 stars

Woa !!!!! Good Golly.

Ace is a great place to get a loan when u need it, no hassles. U choose arrangements, installments or paydays, etc. Check them out u won't regret it.

6 August 2014
Unprompted review
Rated 5 out of 5 stars

ACE has always been my help in times of need

I went online and did an application, within minutes, I was approved and the very next day, the money was deposited into my account. Sometimes I have a more immediate need and have the option to easily go to a site store and pick the money up on the same day of approval....I would suggest ACE Cash Loans to anyone that want a quick, no paperwork, dependable loan with several options for re-payment.

6 August 2014
Unprompted review
Rated 5 out of 5 stars

Dependable, trustworthy, and safe

When you need short term cash this is the place to go. Nobody in the payday loan service has better service or respect for their customers. One of the most convenient ways to get money to get out of a small short term jam. Many locations and friendly staff.

6 August 2014
Unprompted review
Rated 5 out of 5 stars

Ace Cash made my dreams come true

When my Brother past away in March I was devastated. Since he was cremated there would be no where to go visit him until I found out that I could have a memorial Bench placed in his Honor, at the Park where we grew up. However, my hopes of getting one were crushed when I found out how much it would cost. Friends and Family then pulled together 1300.00 dollars, but I still needed an additional 2400 dollars. That is when ACE cash came to the rescue in the nick of time.
Thank you ACE for making my dreams come true and helping me to have a place to go sit and remember my Brother!!

6 August 2014
Unprompted review

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