247 Surf Ltd Reviews 

199
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast delivery and efficient shipping processes that ensure orders arrive safely. People appreciate receiving their items on time and being consistently kept well informed regarding the status of their purchases. Consumers are also very happy with the solid product quality and the affordable prices available across the stock levels. Buyers often mention that the customer service team is exceptionally helpful, friendly, and quick to resolve exchanges and sizing issues. Reviewers consistently state they would gladly use these services again due to the outstanding overall support.

What people talk about most

Product

Reviewers mention positive feedback about product quality, pricing, and rapid delivery. Consumers appreciate... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt shipping... See more

Service

Users describe positive interactions with service, highlighting excellent and fast assistance alongside quick... See more

Price

Reviewers highlight positive aspects of price, noting that items are consistently offered at great rates... See more

Customer service

People report positive experiences with customer service, noting that staff consistently go out of their way... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1st time purchasing anything from this company & would like to share my experience . My wetsuit was delivered very quickly , & I was kept informed of its status throughout . I needed a larger size... See more

Rated 5 out of 5 stars

Amazing customer service - best. Needed to exchange an item for a larger size, replacement arrived so quickly, and before my returned item will have been received. No complicated paper work.

Rated 5 out of 5 stars

Easy to do business with. The item was delivered on time. Haven’t been able to try out the paddle board yet as conditions have not been suitable but no reason to doubt the quality as I already have an... See more

Rated 5 out of 5 stars

The process saw exceptionally easy, the product i wanted a Liquidforce Tao wakeskate was in stock and the process of buying was simple and at a great price. the product was delivered next day. I could... See more


Company details

  1. #23 of 86 best companies in Outdoor sports shop
  2. #31 of 133 best companies in Sporting Goods Shop
  3. #2 of 13 best companies in Surf shop

Written by the company

Action Sports International are an independent UK based Action Sports Equipment and Apparel Retailer. Our warehouses, based in Mid-Wales, are filled with everything from Wakeboards and Water Skis to Watersports/Bike Helmets and Wetsuits. We are confident that we will have something perfect for all ages, abilities and budgets - and all from many of the top brands. We guarantee to price match if you find better priced deals elsewhere, simply drop us a line with the details. Free shipping is available across the store and we offer simple, low cost returns to make shopping with us as easy as possible. If you are exchanging an item then we offer free returns.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great advice and service!

Excellent advice from John, who really took on board what I needed for the wakeboarding kit my daughter needed. Its great to be able to buy online but have the confidence and expert advice and recommendations too.

The couple of items that needed returning were very convenient and quick with their form.

Many thanks and I look forward to buying more kit from you in the future!

28 August 2024
Rated 5 out of 5 stars

Wow, what a great experience.

Wow! I ordered these Garment Dragontail shoes yesterday afternoon and they are here this morning. They fit a treat and I'm chuffed to bits with the quality of them. No P&P to pay either which made a huge difference. I will definitely be shopping with you again. Thank you.

23 August 2024
Unprompted review
Rated 2 out of 5 stars

I had to pay more for this stuff

I had to pay more for this stuff, because i had to pay duty, after it arrived in my country. And i didn't get any infomation about it...

5 August 2024
247 Surf Ltd logo

Reply from 247 Surf Ltd

We are sorry that you feel this way. Our shipping information to the EU is clearly available on the "shipping/delivery" information sheet in the header section of our home page. Link here:
https://www.actionsportsinternational.com/shipping-information-in-full

Paragraph 15 & 15b read as follows:
15) For EU exports, local import duty and / or customs charges may apply and any such charges must be paid by you so please check with your local tax authority before placing your order. Please Note - your UK VAT is deducted for you automatically so you will only pay your VAT / Duty once as your item arrives.

15b) Export orders, For deliveries outside UK or EU areas we will be able to refund the UK VAT if your parcel is exported directly to an address outside the EU. Simply order online in the usual way and then contact us within 14 days of placing your order to receive your refund.
If you were unaware of where to look for this information, all you had to do was call us or send us an email....

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. 100% recommend, great assistance before an online purchase, fast dispatch and delivery, excellent customer service with query for a return and exchange for an alternative size/product and went out of their way to help and meet a deadline. Will use again.

24 June 2024
Rated 5 out of 5 stars

An amazing company with excellent…

An amazing company with excellent customer service. Wide choice of items at very good prices, super fast delivery and even sent me an exchange due to size before I sent back the return! Highly recommended

6 June 2024

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