Active Mortgages Reviews 

325
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and genuine helpfulness, making complex processes feel straightforward. People frequently highlight the exceptional customer service, noting quick response times and constant communication throughout their journey. The service provided is often described as excellent, with many consumers noting the efficiency and ease of their overall experience. Reviewers particularly appreciate the personalized approach, with staff going above and beyond to guide first-time buyers and those with unique circumstances, ensuring successful outcomes.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising individuals for their exceptional... See more

Service

Consumers find service to be positive, with many reviewers highly recommending the service for its... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the support agents'... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the consistent support,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Dan for about a year. While our situation ultimately didn’t result in a completed deal, he was consistently supportive, diligent, and responsive throughout the process. He put in real ef... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔 🤣 Jokes apart, I appreciate for everything... See more

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more


Company details

  1. #28 of 86 best companies in Mortgage broker
  2. #17 of 102 best companies in Finance broker
  3. #14 of 173 best companies in Insurance broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

5.0

Excellent

TrustScore 5 out of 5

325 reviews

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5.0

All reviews

(325)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service for first time buyer

After hearing him run through mortgage advice for first-time buyers on a podcast, I wanted to work with Dan. The experience didn't disappoint. Our first meeting was straightforward which I appreciated. I left with a clear action plan on steps to take to prepare to get a decision in principle within my 6-8 months timescale. Within 6 months of our first meeting, I had a decision in principle, made an offer, and then had my mortgage approved. I'm grateful to Dan for helping me through the process and making it stress-free.

17 June 2024
Rated 5 out of 5 stars

Highly recommended. Very professional and thorough

Sid Rana was my broker and I was highly impressed with his indepth knowledge and experience. Its my first time going through a remortgage and Sid was quick to respond to my many questions about the mortgage amd process. For once, I did not need to keep chasing for answers. Thanks you for all your advice, quidance and help throughout. I will definitely come back to at my next remortgage date.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer

We wanted to take a moment to share our experience working with Ian as our mortgage advisor. Buying a property can be incredibly challenging, and we certainly faced our fair share of difficulties, including multiple rejections from banks during our mortgage application process. After trying three different mortgage advisors, we were fortunate enough to find Ian Brett.
From the very beginning, Ian made the entire process much clearer for us. He provided comprehensive information that helped us understand every step of buying a house. His expertise and guidance were invaluable, especially given our previous struggles.
What truly set Ian apart was his consistent communication. He was always in touch, guiding us through each stage and ensuring we felt supported. Thanks to his dedication and hard work, everything went smoothly in the end, and we were able to secure the mortgage we needed.
We are incredibly grateful for Ian's assistance and highly recommend him to anyone navigating the complexities of buying a home. Thank you mr Ian, for making this journey so much easier for us!

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Emma was an amazing mortgage advisor. I'm self employed and single and navigating getting the best deal in those circumstances was tricky. Emma was patient, friendly, professional and supportive throughout the process. She absolutely went above and beyond and I would recommend her to anyone wanting to engage in mortgage advice and services.

7 January 2025
Rated 5 out of 5 stars

Sid was amazing at finding us a…

We have had a complete stress free time with active mortgages. Sid was amazing at finding us a suitable mortgage, always happy to help with any questions from start to the end. We would recommend to anyone! Thanks so much!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Stress Free Experience

We had a great experience with Sid from Active Mortgages. He took the time to explain things to us in detail, go through all the stages and inform us as things were progressing. We are very happy with the service he has provided thus far. Highly recommended!

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Just Brilliant

I have dealt with the team at Active Mortgage now on more than one occasion and the whole experience has been one of total professionalism and efficiency.
They have always given me great advice and organised thé best deal.
Thoroughly recommended.

15 October 2024
Rated 5 out of 5 stars

Daniel Knott

I had the pleasure of working with Daniel Knott during the process of securing my remortgage deal, and I couldn’t be happier with the experience. From the very beginning, he was incredibly knowledgeable and patient, taking the time to explain each step of the process in clear, simple terms. He made sure I understood all my options and helped me choose the best mortgage product for my situation. His attention to detail and commitment to finding the right solution for me was truly impressive. I felt supported and confident every step of the way. If you’re looking for a professional who genuinely cares about getting you the best deal, I highly recommend Daniel Knott.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Sid is an exceptional mortgage advisor…

Sid is an exceptional mortgage advisor who truly takes the time to ensure you fully understand every aspect of the process, allowing you to make the most informed decision possible. As first-time buyers, we felt fully supported throughout our journey. Sid’s guidance helped ease the worries and anxieties often associated with buying a home, and his approach was a stark contrast to other brokers who seemed rushed and primarily focused on payment.

If you’re a first-time buyer, I highly recommend Sid.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Dan from active…

I highly recommend Dan from active mortgages. He is very professional and couldn’t do enough for his clients! Dan has been a huge help throughout my mortgage application and has always gave me quick advice whenever I have needed it. Great service throughout!!!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Dan Knott _5 star Service

I first heard about Dan Knott when listening to some mortgage podcasts and how to navigate buying my first home. Dan has been a pleasure to work with during the house buying process. I can't recommend Dan enough to any potential first time buyers looking for a very experienced professional to hand hold you during the process.....Thanks Luke

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Dan Knott!

Dan Knott has been absolutely wonderful and we are so pleased that we decided to use Dan to help us buy our first home. He is so knowledgeable and patient, he responds to all of our questions and queries so quickly, and he really cares about making the process as smooth and stress free as possible. It's safe to say we could not have made our way through the process without his help and support. Thank you Dan!!

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Expat Mortgage Broker - Simon Smillie

We would highly recommend Simon Smillie at Active who successfully secured a couple of expat mortgage deals for us. His knowledge of this niche market is exceptional and he was able to present a number of options to us which met our requirements. Simon was very responsive to our many emails and questions, extremely patient throughout and he expertly guided us through the whole process which was often tricky with one of us working overseas.
We can't thank Simon enough.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage advisor review

Daniel knott made everything very easy for me with doing a tremendous amount of work and effort to where I finally needed to be and it’s much appreciated I would recommend Daniel very highly for a great service and a tremendous amount of patience to get where u need to be achieving your goal to get a mortgage thanks you very much

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing broker!

I never write reviews but Daniel Knott really deserves one. He’s been dealing with all our insurances and mortgages multiple times. Always very communicative, explicit and kind, moving heaven and earth to find the best deals for us. These things have never been so stress-free than since we met him. Massive thank you! Definitely recommended!!

24 September 2024
Unprompted review
Rated 5 out of 5 stars

We honestly can’t recommend Dan enough!!

We honestly can’t recommend Dan enough!! We never thought we would be in a position to buy a house but Dan made that possible. It wasn’t an easy process but Dan never give up, constantly updating us throughout the process and kept us in the loop, which when buying your first house is very reassuring. He was amazing throughout the entire process, he told us straight what our possibilities were and what was achievable and I must say throughout the entire process he was the most reliable person to go to for the correct information!

We’ve been in the house for over a month now and we as a family are still in amazement that it’s actually ours, and that’s all down to the work put in by Dan. If you’re debating whether to use a broker than I genuinely wouldn’t recommend any else other than Dan.

Thank you for everything you done for me and my family, we can’t thank you enough!

3 May 2024
Unprompted review

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