Active Mortgages Reviews 

324
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine interest in assisting them, making the entire process comfortable and stress-free. Many people highlight the exceptional customer service, noting that advisors are always available, quick to respond, and explain complex information clearly, ensuring a smooth user experience. The service provided is frequently described as brilliant and efficient, with consumers appreciating the expert guidance and support received throughout their journey. Reviewers are particularly impressed with the quick response times and the overall ease of the process, often recommending the company for its outstanding support and clear communication.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising individuals for their exceptional service.... See more

Customer service

People report positive experiences with customer service, highlighting the patience, knowledge, and quick... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Response time

Users describe positive interactions with response times, highlighting the quick and efficient communication... See more

User experience

Consumers find the user experience to be positive, with many describing it as a great experience from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔 🤣 Jokes apart, I appreciate for everything... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Absoloutely cannot recommend Dan enough! With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert ad... See more

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more


Company details

  1. #29 of 85 best companies in Mortgage broker
  2. #17 of 100 best companies in Finance broker
  3. #13 of 172 best companies in Insurance broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

5.0

Excellent

TrustScore 5 out of 5

324 reviews

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5.0

All reviews

(324)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Dan came highly recommended through a…

Dan came highly recommended through a business associate and I can see why! His work ethic, attention to detail and knowledge of the industry evidently shows. Dan has ensured me and my wife's first home purchase was a pleasurable one. I highly recommend Dan to everyone considering a mortgage 🙌

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service! 10/10

As a first time buyer I was quite apprehensive about the whole process but with the help of Dan, his expertise knowledge and patience, I was quickly put at ease. Dan was very reassuring and was only ever a phone call or an email away. I would without a doubt highly recommend him to anybody- 10/10 service! Thanks again Dan!

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Daniel was very helpful and patient to…

Daniel was very helpful and patient to guide me through the process as a first time buyer. He listened to my goals and provided me with the best advice peculiar to my situation. He was also very responsive and reassuring throughout the process. Would recommend!

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Dan Does Mortgages!

Using Dans services has been worth it's weight in gold. My circumstances been a Ltd company director made things more complex, but Dan Knott took his time to answer any questions I had clearly and thorughly and nothing was to much trouble.

He took a daunting and potentially tedious situation for me and made it very smooth sailing, securing my mortgage offer very quickly and helping to future proof myself with insurances.

I would gladly recommend him to family and friends without any hestitation. First class service and one I am very grateful for.

Many thanks Dan!

10 May 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Definitely would recommend!

Dan Knott made our whole mortgage process as smooth as possible and I wouldn’t hesitate in introducing him to any of my friends/family when they need a mortgage. We are first time buyers and Dan made sure he explained everything as simple as he could and really talked us through the entire process. I couldn’t recommend Dan high enough.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service by Simon

Simon was recommended through a friend, who has experience in securing expat mortgages. What Simon says, Simon delivers! Through my previous experience in dealing with other brokers, Active Mortgages was my last option and I thought I would try my luck, surprisingly I can't believe he was able to get me a mortgage. Simon has a wealth of experience which I found was very valuable and knows the market very well. As an expat it's not always simple and I can't stress how supportive and helpful Simon has been throughout the process. Simon is very proactive and sticks to his promises, being abroad Simon was available through alternative methods of communication which made my process so much simpler. Simon, thank you so much for your support and for the readers if you have read this review to the end, this is the person you should be speaking to or no doubt anyone from this company.

21 February 2024
Rated 5 out of 5 stars

Brilliant service from Carey

Brilliant service from Carey. The support and time he gave us to help us with our mortgage search was tremendous. Once Carey found us a mortgage deal the process was quick and the communication materials made the process clear. A professional service from start to finish. Highly recommended.

30 January 2024
Rated 5 out of 5 stars

Sid was brilliant all the way through…

Sid was brilliant all the way through the re-mortgaging process, no questions/ queries too small or silly to answer. Knowledgeable and professional whilst being personable - was recommended by a friend and I wouldn’t hesitate in recommending him to others now!

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Dan does mortgages!!

Dan does mortgages!!
Got my first time buyer mortgage application approved in the shortest possible time.
He asked all the questions in our first call which gave me confidence that he knows what is to be done to ensure success. Received advice based on my situation and circumstance. I didn't have to chase ever as he promptly responded to each of my query.
Couldn't ask for a better end to 2023. Thanks a million Dan!

29 December 2023
Rated 5 out of 5 stars

Brilliant Service

Sid has been great throughout the process of switching my mortgage to a new lender. He’s been very responsive and proactive, and extremely knowledgeable. It’s taken so much of the stress away as I’m easily overwhelmed by tasks like this!

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service, would recommend!

Active Mortgages made everything simple and took the stress out of the mortgage/house-buying process. My advisor was very friendly and knowledgeable, she explained everything well and was able to move quickly to help me to secure the home I wanted.

4 December 2023

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