Active Mortgages Reviews 

325
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine care in guiding them through complex processes. The service provided is frequently described as excellent, with many highlighting the ease and efficiency of their overall experience. Reviewers particularly appreciate the quick response times and the clear explanations provided, making the entire process less stressful. Many people felt well-supported and informed at every stage, with the staff going above and beyond to ensure a smooth journey, even for first-time buyers or those with unique circumstances.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising individuals for their exceptional... See more

Service

Consumers find service to be positive, with many reviewers highly recommending the service for its... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the support agents'... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the consistent support,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Dan for about a year. While our situation ultimately didn’t result in a completed deal, he was consistently supportive, diligent, and responsive throughout the process. He put in real ef... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔 🤣 Jokes apart, I appreciate for everything... See more

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more


Company details

  1. #28 of 85 best companies in Mortgage broker
  2. #17 of 101 best companies in Finance broker
  3. #13 of 172 best companies in Insurance broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

5.0

Excellent

TrustScore 5 out of 5

325 reviews

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5.0

All reviews

(325)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Mortgage Renewal

Dan has been a great help and kept communication very clear and prompt. Dan helped us get a good deal on our renewal and has given us great advice to get an even better product next time. The process was seamless, including setting up our protection policies. Thanks Dan, we will definitely be in touch coming up to our next renewal.

30 September 2023
Unprompted review
Rated 5 out of 5 stars

Remortgage

The service that we received from Dan from start to finish was brilliant. We weren’t sure whether or not we’d be able to get a mortgage but Dan worked with us to secure us a deal. He was supportive throughout and I have no doubt that we will be back in touch again once our current mortgage deal ends.

4 September 2023
Rated 5 out of 5 stars

Hassle free mortgage advice.

Philip Keith is super helpful, he accommodate for the difficult situations and tries to resolve any issues you may encounter during the process, making the whole mortgage experience as less stressful as it can be.

I can’t recommend him enough.

Thank you Philip for everything.

3 September 2023
Rated 5 out of 5 stars

5 star service

Very professional, helped us all the way through from start to finish with our mortgage a few years back, has just helped us again now, we would always return back to sid at active mortgages for any mortgage service, very quick at responding, we would highly recommend! 5 star service.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Sid

Our mortgage broker Sid Rana, was excellent throughout the process. Despite the frequent changes in interest rates and the withdrawal of mortgage products, he always ensured we were updated and worked exceptionally hard to secure us the best possible deal. His efforts on our behalf will save us thousands of pounds. We will forever be grateful to Sid for advocating for us, looking after us and guiding us through the purchase of our first property. His excellence is doubly impressive considering the current financial crisis.

28 June 2023
Rated 5 out of 5 stars

Laura is an asset to Active Financial…

Laura is an asset to Active Financial and was able to support us when we were let down by another broker. I can’t recommend Gary, Laura and their team enough. Without their guidance and support, we’d have lost our dream home. Thank you again!

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Dan and First-time buyer

I was the first-time buyer and Dan helped me to find the best 5-year fixed term deal. Due to my residency circumstance, just two High Street banks were able to give me a mortgage and he managed to find the best one for me in a very short period. He is very kind and patient and absolutely recommend him.

Dan,many thanks for your assistance and I am very grateful for your efforts.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Philip! Five star service with minimum fuss!

Philip has been professional, extremely knowledgeable and reliable during what could have been a much more stressful time for first time buyers!

Philip walked us through the whole process from placing an offer to Mortgage Application Submitted!

Highly recommended for anyone looking to finance a property purchase with minimum stress.

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Tim!

Thank you Tim!! You’ve been amazing in helping us get our first mortgage, we thought it may never happen after saving for a long time & not so great credit history but he done it, and got us a pretty decent mortgage. Tim was easy to contact, always got back to us promptly and kept us up to date with what was going on. We will definitely be in touch when it’s time to remortgage.

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Sid was great throughout the whole mortgage process. He was highly professional, very informative and great at finding the right product for us. He was readily available at all times and great at explaining each part of the process as we went through it. I highly recommend Sid to anyone looking for a mortgage broker!

1 May 2023
Unprompted review

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