Active Mortgages Reviews 

325
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and genuine helpfulness, making complex processes feel straightforward. People frequently highlight the exceptional customer service, noting quick response times and constant communication throughout their journey. The service provided is often described as excellent, with many consumers noting the efficiency and ease of their overall experience. Reviewers particularly appreciate the personalized approach, with staff going above and beyond to guide first-time buyers and those with unique circumstances, ensuring successful outcomes.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising individuals for their exceptional... See more

Service

Consumers find service to be positive, with many reviewers highly recommending the service for its... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the support agents'... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the consistent support,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Dan for about a year. While our situation ultimately didn’t result in a completed deal, he was consistently supportive, diligent, and responsive throughout the process. He put in real ef... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔 🤣 Jokes apart, I appreciate for everything... See more

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more


Company details

  1. #28 of 86 best companies in Mortgage broker
  2. #17 of 102 best companies in Finance broker
  3. #13 of 172 best companies in Insurance broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

5.0

Excellent

TrustScore 5 out of 5

325 reviews

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5.0

All reviews

(325)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Really can’t recommend Daniel Knott at Active finance highly enough. As first time buyers we had lots of questions and Daniel was always available with honest and sound advice. He worked with us to understand our position and what we wanted to achieve despite us going back and forth numerous times. When we found our perfect home the whole process was made easy and quick as the groundwork had been done upfront and our application was approved within seconds. We couldn’t be happier with the service provided.

9 May 2023
Rated 5 out of 5 stars

Professional and personal.

Very personal, my adviser Sid Rana is first class in every way. Great to speak with, highly professional, non-pushy, informative, very experienced and a god send. I highly recommend this firm and in particular Sid Rana to anyone looking for a financial broker, in my case for mortgages.

6 February 2023
Unprompted review
Rated 5 out of 5 stars

5 star service from Carey

5 star service from Carey right from the very beginning
He went above and beyond for me.
Professional quick and extremely helpful . Forever greatful and will recommend to anyone

16 April 2023
Rated 5 out of 5 stars

I would recommend Tim to anyone!

I would recommend Tim to anyone. He got us a great deal for our mortgage in a difficult climate. He then helped me with my life insurance which took a few months as I have complicated medical history. He didn’t give up and eventually got me a great deal. Plus he is lovely to deal with!

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

From start to finish Daniel was very much involved, great communication, great deal, really helped to push it through chasing solicitors, the information at the start can sometimes be overwhelming but it was broken down very clearly on what I needed to provide, I can’t fault the experience. Would genuinely highly recommend.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Mortgage application

We have worked with Daniel Knott for our mortgage application and he has been superb. He secured us a brilliant product and took all the stress away making it so easy for us. Would highly recommend. Thanks Daniel

15 March 2023
Rated 5 out of 5 stars

Tim at Active Mortgage is exceptional!

Tim has been extremely efficient and persistent in helping me find the right product. His communication is excellent.

I worked with at least 5 other brokers and banks who were unable to assist me with my remortgages. Tim was the only one that could help even though it was a very complicated application due to my circumstances.

Being a UK resident and living abroad makes it very difficult to find a product however Tim managed where all others failed.
Thank you for your hard work and honesty Tim.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

First time buyers with Daniel

Daniel was incredibly helpful throughout the entire process. He did everything he could to make our first mortgage as easy and as streamlined as possible. Though daunting at first he done his best to reassure us and find the best and cheapest solution for us and our circumstances. We would highly recommend Daniel to any future buyers. Thank you for a great experience.

22 February 2023
Rated 5 out of 5 stars

Outstanding Service!

Amazing company to help us with our re-mortgage. Couldn’t have done it without the outstanding help from John!

Absolute Top Guy!!

Nothing was to much trouble and I will recommend to anyone looking for their first mortgage or re-mortgage!!

Thanks again 👍

27 February 2023
Rated 5 out of 5 stars

Excellent

As a first time buyer I was in the dark on the process of buying a property and concerned that about the fast changing, turbulent market.
Working with Active, Dan helped me to navigate the process easily and gave me the confidence that I was getting the best deal for my situation. He went the extra mile and would certainly recommend.

22 February 2023
Rated 5 out of 5 stars

Great Job

Laura did a fabulous job in obtaining our mortgage offer. Our situation wasn’t straight forward; self employed, second residential and over 50. Involved lots of back and forth to the underwriters but eventually our application was accepted and all thanks to Lauras perseverance and professionalism

20 February 2023
Rated 5 out of 5 stars

5* Company

Active Financial are a very professional and knowledgeable company within there fields of work

I have had the pleasure in dealing with Active Financial
through a very complex mortgage application to which I
have been trying to sort out for 18 years,

In that time I have dealt with many companys who have tried and failed to get a mortgage offer

Then I came across Active Financial and I dealt with Tim who from day one new exactly where he was going with this and what needed to be done to get it sorted
and he did just that where many others failed

I have now got a mortgage offer thanks to Tims hard work, and me and my family can now put 18 years of worry behind us and move on

Thanks To Tim and Active Financial
Good People thank you

Gary

16 February 2023

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