Active Heating & Renewables Ltd Reviews 

191
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We got in touch with this company, for the first annual maintenance service of our heat pump, on a recommendation. From the first phone call to completion, everything went well- everyone I spoke to wa... See more

Rated 5 out of 5 stars

What a great job from Jay Highly recommend Active Heating! They handled our air source heat pump installation from start to finish and did a fantastic job. It's clear these guys really know what th... See more

Rated 5 out of 5 stars

When the installer of our heat pump ceased trading a few years ago, we had to cast around for someone to service it in our locality. Luckily, we found Active Heating and Renewables. Jay has now carrie... See more

Rated 5 out of 5 stars

Recently upgraded to bi-energy: new panel, electric furnace(already had gas). Great crew ! Thanks to electricians Bernard and Tristan for their inventive and creative approach to dealing and resolvi... See more

Company details

  1. Gas installation service
  2. Air Conditioning Contractor
  3. Gas engineer
  4. Heating service
  5. Solar Energy Company

Written by the company

Active Heating & Renewables Ltd is a trusted provider of renewable heating services in St Albans, Berkhamsted, Harpenden, and surrounding areas. With expertise in Solar Panels and Battery storage installations, air source heat pump installations, servicing, and breakdowns, we are committed to delivering reliable, efficient, and cost-effective solutions. Our mission is to prioritise your comfort and satisfaction, providing exceptional service and building long-term relationships based on trust and transparency. Our vision is to power homes sustainably with expertly installed heat pumps and solar panels, built on a foundation of quality, integrity, and a commitment to doing the right thing for every customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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4.9

All reviews

(191)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tom made the house warm again.

Tom arrived on time, and after diagnosing the problem with my noisy boiler, sourced and fitted two new parts. I found him efficient and polite. The heating system appears to be performing as it should. I would not hesitate to recommend him.

23 November 2019
Unprompted review
Rated 5 out of 5 stars

Recommended!

Tom Sullivan of Active Heating has been my go to man for my plumbing and heating work for at least 5 years. Recommended!

30 October 2019
Unprompted review
Rated 5 out of 5 stars

Active Heating - installation of new boiler

We had lived in a large family house with two boilers - the main boiler was old and unreliable and a second, smaller boiler (also getting older) had been installed to heat a loft conversion and extension. We had initially contacted Tom to quote for a replacement main boiler. He spent a lot of time working out how to take out both boilers, join the two heating systems and install a new Worcester Bosch boiler.
Tom played back this option to us and we were persuaded that this was a helpful improvement to the house and one which would pay back over time.
The job was carried out over the course of just over a week and whilst many of our rooms were affected, Tom and his team managed the work in a way that allowed us to continue living with a minimum of disruption.
Tom was helpful throughout, providing updates and suggestions. On completion, Tom took the time to set up the new radiator valves on a Honeywell wireless home management system and walk us through how to get the most out of it.
Excellent job.

9 September 2019
Unprompted review
Rated 5 out of 5 stars

Happy with the work

Tom Sullivan was friendly and did a very competent job. He arrived when he said he would, kept me up-to-date and left the room clean and tidy. I am happy to use this trader again in the future.

19 July 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service from Active Heating,
The engineer was punctual, tidy and explained everything clearly.
very good communication and a good job done.
Would happily use Active Heating again.

21 May 2019
Unprompted review
Rated 4 out of 5 stars

A great job done installing pipe and…

A great job done installing pipe and hose link for the garden. They had to delay doing it owing to illness; but Tom was very apologetic and when work was done it was to a high standard. The plumber polite, considerate and left the place tidy. I highly recommend these plumbers!

Tom

20 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Responded within 24 hours, had already (correctly) diagnosed heating system problem over the phone. Clearly very knowledgeable, no fuss fix and a nice guy too.

26 October 2018
Unprompted review
Rated 5 out of 5 stars

Boiler Replacement

Tom and his team recently installed a new Worcester Bosch boiler for us and from initial quote to final installation provided a prompt and excellent service. The team worked with care and efficiency, and left the house extremely tidy when they had finished. We would not hesitate to recommend them.

23 September 2018
Unprompted review
Rated 5 out of 5 stars

Recommended

Tom and Luke replaced our boiler, including fitting new radiator valves and flushing the system. We are very pleased with all the work, including clear explanations and attention to detail. We would definitely recommend them to others.

19 September 2018
Unprompted review
Rated 5 out of 5 stars

Active Phs, varied jobs

Have used Activephs 3 separate occasions over last 12 mths, most recently to suggest and then fit a solution to existing kitchen mixer tap which was splashing, with a matched style new arch section with aerator while retaining existing legs already fitted so not to affect existing granite worktop.
Initial contact was for servicing W.Bosch boiler and successfully fixed specific issues was having already, after being recommended to us by friend as an accredited Bosch installer. Also serviced our underfloor heating system. Friendly, straightforward, very knowledgeable, good service, recommended.

14 August 2018
Unprompted review

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