Active Heating & Renewables Ltd Reviews 

191
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We got in touch with this company, for the first annual maintenance service of our heat pump, on a recommendation. From the first phone call to completion, everything went well- everyone I spoke to wa... See more

Rated 5 out of 5 stars

What a great job from Jay Highly recommend Active Heating! They handled our air source heat pump installation from start to finish and did a fantastic job. It's clear these guys really know what th... See more

Rated 5 out of 5 stars

When the installer of our heat pump ceased trading a few years ago, we had to cast around for someone to service it in our locality. Luckily, we found Active Heating and Renewables. Jay has now carrie... See more

Rated 5 out of 5 stars

Recently upgraded to bi-energy: new panel, electric furnace(already had gas). Great crew ! Thanks to electricians Bernard and Tristan for their inventive and creative approach to dealing and resolvi... See more

Company details

  1. Gas installation service
  2. Air Conditioning Contractor
  3. Gas engineer
  4. Heating service
  5. Solar Energy Company

Written by the company

Active Heating & Renewables Ltd is a trusted provider of renewable heating services in St Albans, Berkhamsted, Harpenden, and surrounding areas. With expertise in Solar Panels and Battery storage installations, air source heat pump installations, servicing, and breakdowns, we are committed to delivering reliable, efficient, and cost-effective solutions. Our mission is to prioritise your comfort and satisfaction, providing exceptional service and building long-term relationships based on trust and transparency. Our vision is to power homes sustainably with expertly installed heat pumps and solar panels, built on a foundation of quality, integrity, and a commitment to doing the right thing for every customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(191)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and professional!

Moved into a new home back in March and needed a shower screen fitted. It was a strange one as the size of the shower screen had to be a specific height and width. we found one but weren't sure if it would fit so wanted the advise of a professional before buying and arranging fitting. We searched on google and came across a couple of companies who were really bad at communicating and not very helpful to be frank.
Feeling bit nervous and concerned we weren't sure if we would find anyone - We carried on searching and came across Active plumbers. They were very professional and friendly - very down to earth and openly communicating (via watsapp). Most of our comms were during the evening as working during the day which was really helpful. Really appreciate the workmanship and professionalism of the team. Thanks

8 August 2018
Unprompted review
Rated 5 out of 5 stars

The best!

I cannot fault them! I have used Activephs for several years now, since they installed and upgraded our central heating boiler and system. They are prompt, reliable and efficient. Both Tom and Luke are polite and friendly and always explain honestly and clearly what the job entails. They leave everything clean and tidy afterwards. They service our heating system every year and we have called them out on other jobs too. Excellent service all round.

7 August 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Tom fitted our new boiler and has been servicing it ever since. He also did our bathroom to a high standard. He is reliable and the standard of work is always high. Highly recommended.

23 July 2018
Unprompted review
Rated 5 out of 5 stars

Professional, friendly service

We have been using Active Heating & Plumbing for years and they’ve never let us down. Excellent professional, friendly service - would recommend without hesitation.

25 February 2018
Rated 5 out of 5 stars

Highly recommended this company

Highly recommended this company. They installed a new heating system and boiler in my property and were very efficient and professional. I found their pricing very competitive and would definitely use again.

21 February 2018
Unprompted review
Rated 5 out of 5 stars

Greatly recommend

Tom Sullivan provides a service of great professionalism and attention to detail which elicits great trust in his abilities as both a Heating Engineer and Plumber. He always responds promptly to any calls and gives you an appointment at the earliest possible opportunity. He is punctual and can be greatly relied upon to be on time.

Thank you!

17 February 2018

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look