Adairpaxton Reviews 

217
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and effective. Many highlight the excellent service, noting its efficiency and how it makes processes like sales and rentals stress-free and straightforward. Specific team members are often mentioned for their valuable expertise and proactive support, ensuring all matters are handled effectively. Reviewers particularly appreciate the prompt response times and clear communication, with staff often going above and beyond to address queries and ensure satisfaction.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising specific individuals for their... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction and finding the... See more

Customer service

Users describe positive interactions with customer service, highlighting agents who are consistently helpful,... See more

Response time

Customers consistently note positive experiences with response times, highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since Victoria Munden became our Adair Paxton rep I feel that we have enjoyed excellent service. Her response time is amazingly fast and she deals with issues quickly and efficiently. From our huge ro... See more

Rated 5 out of 5 stars

Throughout the whole process which seemed to hit so many bumps in the road ,Victoria and Alix were there to ease the pressure and resolve all the issues.No House Sale is completely stress free but it... See more

Company replied

Rated 5 out of 5 stars

Victoria and Alix have been exceptional throughout our sale, proactively chasing the parties involved to keep things moving along efficiently. They have been very patient with me calling frequently wh... See more

Rated 5 out of 5 stars

We have had very positive dealings with Adair Paxton so far. They made the process of applying for the property we rent from them very straightforward and easy to follow. All the staff we have engaged... See more


Company details

  1. Money & Insurance

Information provided by various external sources

A firm of RICS Chartered Surveyors and Estate Agents based in Leeds. We offer a full spectrum of property services including selling, letting and managing both residential and commercial properties, block management, surveys, valuations, lease renewals and rent reviews. Proudly celebrating our 160th Anniversary!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(217)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Adair Paxton - Platinum Service

Words are not enough to express the amazing and first-class service I have received from all the team at Adair Paxton, with an exceptionally outstanding service from Kam Bansal in particular. Their high-quality work ethics, enthusiasm, customer liaisons, and proactive interactions in all aspects of the accounts department has been faultless. Noteworthy, that Kam really took the time to listen to my professional needs and executed the necessary actions to get results in a speedy and timely manner. Would absolutely recommend this company for their services. It has been a great pleasure to have been their client and thank you again to the friendly and dedicated Kam and All the team at Adair Paxton and for the faultless service. Parveen

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Smooth sale!

Victoria and her team were amazing from start to finish and ensured a really smooth sale. Thanks very much! Highly recommend.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Great Estate Agents!!!!

Adair Paxton are a great estate agents, and have been great during my tenancy. They're really helpful and quick to respond with emails. Especially Guy Roberts, he helped me a lot during my tenancy. He was very polite, friendly and always professional. I would definitely recommend them as an estate agent to use.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Flat sale completed

Used Adair Paxton to both manage my flat and then handled the sale when I sold up. Always did a good job managing the Leeds property - good tenants and good comms.
The sale was handled by Victoria and Katy who did a great job especially when it almost collapsed at 11th hour. Thanks guys we got it done. Much appreciated.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Molly and the entire team of Adair…

Molly and the entire team of Adair Paxton have been really helpful, patient and kind in my process of finding a new house to rent near the Leeds city center, in a short period of time. I highly recommend them !

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing letting agents

Absolutely amazing letting agents. If I had any problems Adair Paxton dealt with them immediately with no fuss. They had a package in place for utility bills to make the move smoother I can't thank them enough and would recommend them to anyone.

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service.

The team were great from start to completion. Excellent communication and advise throughout the process. I strongly recommend these guys. Thanks to Kate, Victoria and Nicola.

14 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I have recieved excellent customer service from Adair Paxton, specifically Kam Bansal, who very quickly resolved an issue that I had with a third party solicitor involved in a house sale.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Above and beyond helpful

I am very satisfied and would recommend Adair Paxton. I am a home owner and recently had difficulty in paying a section 20 on top of the maintenance payments. Kam Bansal has been excellent and has gone above and beyond in helping to arrange an agreeable payment plan, which has helped with my stress levels. He is a great ambassadors for the firm.

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Recommended agents

I was in a rented property looked after by Adair Paxton for 4 years and they were really good, especially Guy Roberts who was my main contact. They were always helpful and communication was good. Whenever I had a request or problem they were willing to help and it was always sorted.

6 September 2022
Unprompted review
Rated 5 out of 5 stars

I have recently rented a property…

I have recently rented a property through Adair Paxton and they clearly have a emphasis on Customer Focus. Donna and Molly from the Leeds City Centre Office made the move very easy and both have a can-do attitude. I would highly recommend Adair Paxton.

19 August 2022
Rated 5 out of 5 stars

I have got a 2 bedroom house in Leeds…

I have got a 2 bedroom house in Leeds with the help of Adairpaxton. I have stayed in the house for almost 4 years and had an amazing experience. Starting from the house viewing to initial guidance to the emergency assistance team. They are doing a great job. Definitely recommend. Thank you team at Leeds.

Thanks
Ajit

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Thank you.

The team was great from the start to finish. Always willing to help when needed and they understood my issues and solved them right away.

15 August 2022
Unprompted review
Rated 5 out of 5 stars

Wowser Amazing

Wowser, what a great Company to let from. So thoughtful and very helpful, especially Donna & Guy. Always at hand and always there to sort things out for you. I've already recommended them to a few friends and my best recommendation is that I would let from them again.
Thanks Donna your a gem 💎
Ade

3 August 2022
Unprompted review
Rated 5 out of 5 stars

Would really recommend

Would really recommend. Victoria was so helpful and attentive throughout. She and colleagues made a very stressfull situation much more manageable.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic team

Fantastic team. Victoria has been a huge help through the process of buying several properties and the rest of the team equally as good since taking over the management. Would highly recommend.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service. Highly recommended.

Excellent rental service from start to finish, I would highly recommend Adair Paxton. They have exceeded expectations and are consistently professional, friendly and full of integrity.

Guy and his team helped me in every aspect of the Tenancy duration in last 3 years. I am so glad I found them. Fantastic service.

The staff are knowledgeable, helpful and the response times are excellent. In one word "Amazing". Thank you to the whole team for the excellent service they provide.

20 July 2022
Unprompted review

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