Adairpaxton Reviews 

217
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and effective. Many highlight the excellent service, noting its efficiency and how it makes processes like sales and rentals stress-free and straightforward. Specific team members are often mentioned for their valuable expertise and proactive support, ensuring all matters are handled effectively. Reviewers particularly appreciate the prompt response times and clear communication, with staff often going above and beyond to address queries and ensure satisfaction.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising specific individuals for their... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction and finding the... See more

Customer service

Users describe positive interactions with customer service, highlighting agents who are consistently helpful,... See more

Response time

Customers consistently note positive experiences with response times, highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since Victoria Munden became our Adair Paxton rep I feel that we have enjoyed excellent service. Her response time is amazingly fast and she deals with issues quickly and efficiently. From our huge ro... See more

Rated 5 out of 5 stars

Throughout the whole process which seemed to hit so many bumps in the road ,Victoria and Alix were there to ease the pressure and resolve all the issues.No House Sale is completely stress free but it... See more

Company replied

Rated 5 out of 5 stars

Victoria and Alix have been exceptional throughout our sale, proactively chasing the parties involved to keep things moving along efficiently. They have been very patient with me calling frequently wh... See more

Rated 5 out of 5 stars

We have had very positive dealings with Adair Paxton so far. They made the process of applying for the property we rent from them very straightforward and easy to follow. All the staff we have engaged... See more


Company details

  1. Money & Insurance

Information provided by various external sources

A firm of RICS Chartered Surveyors and Estate Agents based in Leeds. We offer a full spectrum of property services including selling, letting and managing both residential and commercial properties, block management, surveys, valuations, lease renewals and rent reviews. Proudly celebrating our 160th Anniversary!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(217)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with Adair Paxton from…

Great experience with Adair Paxton from start to finish. From arranging a viewing appointment to the actual viewing and application process very easy and simple process dealing with friendly staff. From there I then dealt with the lettings manager Sharon Mitchell - this was not an easy let as it was for a staff member moving from abroad - however Sharon was a great help and support in securing the property, lots of interactions via email and phone, all professional, friendly and understanding of the process we were going through. This resulted in a great outcome with a very happy member of staff now in their rental property. Thank you everyone at Adair Paxton.

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Reliable and Thoroughly Professional

After the sudden loss of my husband 3 years ago, I turned to Adair Paxton for help in Renting my Business Premises out. Simon Holiday in particular was a great help and support at what was a very difficult time. He dealt with everything on my behalf from Valuation, finding a suitable tenant, Buildings Insurance and Repairs. If there are any problems he knows a man who can deal with it. I would certainly recommend Adair Paxton and have found them to be reliable and thoroughly professional.

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Very Professional

Very Professional
After lacklustre performance from a previous agent, Adair Paxton came as a breath of fresh air. Nichola provided sound advice and in fact achieved a sale in advance of marketing to a ready and waiting client.
With the assistance of her colleague Victoria, the sale was well monitored and a satisfactory and swift outcome was achieved.
I am very grateful and so pleased to have experienced such good professional service.

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Would use again, and again

I had a really good time selling my Leeds flat with AP. Thanks to Victoria Illingworth who was really efficient. I used Bridgefords initially which was a massive mistake, the difference in professionalism was huge.

2 July 2022
Unprompted review
Rated 5 out of 5 stars

Rented off Adair Paxton in Leeds for a…

Rented off Adair Paxton in Leeds for a year. Was a really great experience. Donna who showed me around the flat a year ago was lovely! Helped me through the process of renting with ease and was all sorted.

Any issues that came up during the tenancy was dealt with efficiently and quicker then with anyone else I had rented with before. No hidden costs attached to the repairs either!

Was sad to move out of little one bed but situations change. Hope I will rent with them in the future!

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Best estate agents we've ever used

Best estate agents we've ever used, very knowledgeable and understands the market perfectly.
We've bought and sold many houses in Leeds and wouldn't use anyone but Adair Paxton.

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Would not consider any other Agent in the area

I’ve been dealing with Adair Paxton for several years now for both residential and commercial properties and have found the service and attention to detail to be spot-on. Like all service based companies relationships are at the centre of their offering, by that I mean with clients and tenants. Liaison with Simon, Will and their colleagues is top notch, extremely happy to recommend them and Adair Paxton.

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Adair Paxton have managed our commercial properties for many years and we have always been very satisfied in our dealings with them. Any problems with the properties that have occurred over the years have been successfully dealt with by Will Parker, Mark Roth, Simon Dallingwater and all. We are very confident to remain with them. and recommend them to others.

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Adair Paxton

Adair Paxton have managed a commercial property for our family for many years. They have been easy to communicate with and have responded to any queries quickly. As we no longer live in Leeds it has been reassuring to have people we trust managing the property. Simon Dalingwater has been a great support over many years and has given us some good advice. More recently Mark Roth and Will Parker have worked hard to ensure the property is well maintained.

20 June 2022
Unprompted review
Rated 5 out of 5 stars

Consistently great and easy to do business with!

It's rare that I take the time to review a company's performance but I feel that the service, support and professionalism of Chris Macfarlane of the Adair Paxton Property Management Team warrants a moment of recognition. His hard work, expertise and responsiveness stands him out from the crowd. He is thorough, thoughtful and understanding with remarkable response times and delivery. Well done Chris and well done Adair Paxton.

18 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Adair Paxton are the managing agents for a residential development where I’ve owned an apartment since 2016.
They have always been very responsive to any queries I’ve raised, and offer balanced and informed advice on any leasehold issues.
From a personal perspective, Aundre Hamilton-Martin, the current Property Manager, has improved upon the high level of service I’ve received, and continues to assist in upgrading and improving both the indoor and outdoor communal areas. He has a strong team of contractors onboard who simply get the job done. Happy days!

16 June 2022
Unprompted review
Rated 5 out of 5 stars

From Across the World

We reside in Australia and we have been clients of Adair Paxton for 34 years. It is challenging to operate a property port folio at the other side of the world and the choice of property manager is critical. Our business has prospered thanks to the excellent relationships we have established with Adair Paxton personnel. Simon Holliday has been our commercial property manager since 2015 and he has provided service over and above what one would expect. Thanks to Simon's diligence and commitment we have peace of mind knowing our property management is in good hands.

15 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service every time

Great service every time. Prompt, polite, accessible and reliable. All queries resolved in an efficient and timely manner over the nearly ten years we have been tenants, with Adair Paxton. Guy Roberts has been particular helpful.

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Adair Paxton - Managing Agents

Adair Paxton are the Managing Agent for our block of apartments. Since I moved here, Aundre has been our Block Manager and I can't speak highly enough of the service he has provided. He patiently took the time to answer all my queries when I bought the apartment and deals with any issues arising with the site/block. Aundre is approachable, very helpful and always friendly and polite. It has been a pleasure dealing with him - thanks Aundre.

12 June 2022
Unprompted review
Rated 5 out of 5 stars

Kam and his team at Adair Paxton have…

Kam and his team at Adair Paxton have provided an excellent service since I have been dealing with him. He calls and follows up on our communication and responds immediately. A great point of contact and service.

9 June 2022
Unprompted review
Adairpaxton logo

Reply from Adairpaxton

Thank you very much for your positive review. We have passed the feedback on to Kam!

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