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Adam Vacations Reviews 

858
•
TrustScore 4 out of 5

3.8

Travel agent
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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful staff for providing exceptional assistance, professional guidance, and solving various ticket issues efficiently. Consumers deeply appreciate the personalized attention, friendly attitude, and clear explanations received during their booking interactions. However, some people mentioned that additional unexpected charges were requested shortly after completing their initial flight or travel reservations. Others expressed strong frustration regarding misleading online pricing, unexpected upgrade fees, and significant difficulties when attempting to resolve booking problems. Some reviewers also noted that communicating with customer support during these difficult situations felt unhelpful and stressful.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, patience, and... See more

Booking process

Clients share ambiguous opinions on booking process, with some reviewers praising the seamless experience and... See more

Price

People report ambiguous experiences with price, as some customers praise the competitive rates and great... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the incredible patience,... See more

Service

Consumers find service to be a mixed experience, as reviewers shared contrasting opinions. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Akanksha Yadav helped me take care of the flight details. She explained the whole itinerary step by step with clarity. She has a pleasant voice and shows extreme curiosity with lots of respect. I... See more

Rated 5 out of 5 stars

I felt a great customer service. Mr Vaibhav was very professional and answered all my questions. He offered further assistance with phone numbers to contact them

Rated 5 out of 5 stars

I had a phenomenal experience with Nelson Kurt who called to confirm my flight. We learned I had booked a different flight on the same day from what I wanted to do because I am traveling with a friend... See more

Rated 5 out of 5 stars

Thank you, Angel, for your amazing help! You deserve a 5-star review for professionally handling my ticket issue. Keep it up!

Company details

  1. Travel agent

Written by the company

Adam Vacations is an Online Travel Agency & Airline Consolidator. Positioned itself as one of the leading companies, providing great offers, competitive airfares, exclusive discounts, and a seamless online booking experience to many of its customers.

Contact info

3.8

Great

TrustScore 4 out of 5

858 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(858)

266 reviews in the last 12 months

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Rated 1 out of 5 stars

Do NOT Book with Adam Vacations!!!!

Do NOT Book with Adam Vacations!!!!!

Our flight was changed through the airlines that took our layover from just under 2 hours long to a 2 day layover. Adam's Vacations not only did not advocate for us as they are required to, they did not respond to emails or phone calls. They said there was nothing they could do and that we could contact the airline if we wanted a refund. They are not only not helpful, it feels scammy at best. Do not work with them!! It would have been an easier process to book with the airline directly because the airline kept referring us to the book agency (Adam's vacations), who would then refer us back to the airline. It's a huge mess and we will never ever ever work with this company again.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Don't use Adam Vacations! It's a scam!

Don't use Adam Vacations! It's a scam, they will show some lower prices on Google Flights first, after you make the purchase, they will call you or email you saying additional charges will be needed otherwise your reservation won't be valid! Don't waste your time and money!

7 January 2026
Unprompted review

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