Adam Vacations Reviews 

858
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful staff for providing exceptional assistance, professional guidance, and solving various ticket issues efficiently. Consumers deeply appreciate the personalized attention, friendly attitude, and clear explanations received during their booking interactions. However, some people mentioned that additional unexpected charges were requested shortly after completing their initial flight or travel reservations. Others expressed strong frustration regarding misleading online pricing, unexpected upgrade fees, and significant difficulties when attempting to resolve booking problems. Some reviewers also noted that communicating with customer support during these difficult situations felt unhelpful and stressful.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, patience, and... See more

Booking process

Clients share ambiguous opinions on booking process, with some reviewers praising the seamless experience and... See more

Price

People report ambiguous experiences with price, as some customers praise the competitive rates and great... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the incredible patience,... See more

Service

Consumers find service to be a mixed experience, as reviewers shared contrasting opinions. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Akanksha Yadav helped me take care of the flight details. She explained the whole itinerary step by step with clarity. She has a pleasant voice and shows extreme curiosity with lots of respect. I... See more

Rated 5 out of 5 stars

I felt a great customer service. Mr Vaibhav was very professional and answered all my questions. He offered further assistance with phone numbers to contact them

Rated 5 out of 5 stars

I had a phenomenal experience with Nelson Kurt who called to confirm my flight. We learned I had booked a different flight on the same day from what I wanted to do because I am traveling with a friend... See more

Rated 5 out of 5 stars

Thank you, Angel, for your amazing help! You deserve a 5-star review for professionally handling my ticket issue. Keep it up!


Company details

  1. Travel agent

Written by the company

Adam Vacations is an Online Travel Agency & Airline Consolidator. Positioned itself as one of the leading companies, providing great offers, competitive airfares, exclusive discounts, and a seamless online booking experience to many of its customers.


Contact info

3.8

Great

TrustScore 4 out of 5

858 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(858)

266 reviews in the last 12 months

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Rated 1 out of 5 stars

ticket cancelled and refunded to them, they kept money and sent my wife to the airport...

Booked a flight for my wife on December 30, to fly on April 5.

First, they called to upsell us like a used car lot, to the point where I simply wanted a refund. At that point, they booked the flight promised, and provided an airline confirmation code the next day.

Second, about 1 week before the flight, my wife tells me that Delta is telling her her flight is cancelled. I call these guys, and they give me a different airline confirmation code.

My wife shows up at the airport and is told the flight was cancelled some time ago and refunded to the booking entity (Adam Vacations) some time ago.

My wife had book a flight for 50% more to fly home the next day.

They didn't have the process or decency to contact a client when their ticket is cancelled... they just quietly sent her on her way and kept the money.

I called them to discuss and they said they can't issue a refund on the phone, and that I had to, get this, "trust them" that they will send some internal emails and get back to me.

Trusting them is not an option. My credit card company immediately reversed the charge.

We will never book with these clowns again.

5 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars...I would

If I could give 0 stars...I would. This company is a scam. Immediately after booking they asked for more money, I paid the extra because I was so sick of looking for flights. The next day I received this email (which I ALMOST didn't open because it came from a different site and seemed like spam:

Dear Passenger,

Greetings from Adam Vacations!

We would like to inform you that your payment has been successfully processed.
Booking Reference Number: USasdfsadf

Although your payment was completed, the system was unable to generate the booking confirmation. Accordingly, the full refund has been processed to your account in the original form of payment.

If you need any further assistance, please feel free to contact our customer service team at 1-872-244-6776, available 24/7. Kindly keep your booking reference number handy when calling.

Thank you for your patience and understanding.

Regards,
Rose Smith

You could so easily miss that this had happened. When I called to complain they tried to make me pay more. I said never mind, and booked through another site for less then they were asking. Then went to check on my refund. No refund. I called and they just kept saying that the refund could take 45 days. It took 5 seconds to transfer my money to them. This is theft. I need the $1000+ that they are keeping for the other flight that I had to buy.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I booked the ticket through the Adam…

I booked the ticket through the Adam Vacation today. Mr. Vaibhav, the manager called me personally to check whetehr I have received the tickets and also checking the details. His eye-to-detail approach helped a lot. Thanks to Vaibhav and Adam Vacations. Keep up the good work.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Today, Mr. Vaibhav and his support team did a great help to me.

Today, While I booked an Air Ticket through this organization, suddenly there was a dynamic change(hike) in Airbus Fare after payment is made. Immediately, support executive Mr. Vaibhav came forward to help me and called me over my mobile phone number and took care the situation honestly. He consulted with higher management and made me a provision to pay a partial increase in the fare. Within 10 minute he solved my problem. Thus all the support team have a good coordination in favor of customers satisfactory service.

All are doing great job. I have all the best wishes for the growth of this organization.

15 March 2026
Unprompted review

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