ADHD Certify Reviews 573

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to create a comfortable and understanding environment, making them feel heard and at ease. The service is frequently highlighted as exceptional, with many appreciating the personalized approach and the efficiency of the overall process, from initial inquiry to diagnosis and ongoing support. People found the booking process to be easy and efficient, with many noting the quick appointment availability. Reviewers also valued the clear explanations provided by the staff, ensuring they understood every step of the process.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, empathy,... See more

Service

Customers had positive experiences with service. Many reviewers expressed satisfaction with the professional... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the understanding,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and smoothness of the entire... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found the booking system... See more

Based on these reviews

Rated 5 out of 5 stars

Wish I started the process of getting diagnosed years sooner but thankfully adhd certify has made the whole thing as easy and smooth as possible. If you’re on the fence about whether to move forward,... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment with Shymaa yesterday. To say I was nervous for this was an understatement. I am an extremely anxious person and Shymaa made me feel so much at ease, like I had known her long... See more

Rated 5 out of 5 stars

Great service. Lots of communication between myself and the company before the in-person appointment. Met with Rebecca, one of the consultants, with my 12 year old daughter. Rebecca talked to my dau... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful experience with ADHD Certify. Rizwana was excellent with my 14 year old daughter. She explained everything well and made her feel comfortable and checked she understood what was h... See more

Company replied


Company details

  1. Mental Health Services
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

573 reviews

5-star
4-star
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1-star

Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

ADHD Certify has genuinely changed my…

ADHD Certify has genuinely changed my life. After years of feeling like I was crazy or that it was all in my head, I finally felt seen and validated. The support has been amazing, from the team answering my endless questions to helping me secure last-minute appointments (all those adhd people will know this well)

A special thank you to Annisah she is incredibly kind and caring. For the first time, I felt like someone actually understood what I was going through. I’ve now successfully moved to shared care (which is unheard of in my area), and I couldn't be more grateful. If you’re questioning whether to reach out, please do it. It’s been life changing.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I had an ADHD assessment with Shymaa yesterday. To say I was nervous for this was an understatement. I am an extremely anxious person and Shymaa made me feel so much at ease, like I had known her longer than the hour assessment, did not judge me at all, and it almost felt like a chat rather than an assessment. Extremely pleased with the full assessment - I cannot thank you enough for giving me the diagnosis I always knew I had.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

very good !!

12 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Owen,

Thank you for your feedback 🩵
We’re really pleased to hear you had a very good experience!

Thank you for taking the time to share, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

I recently had my ADHD assement with…

I recently had my ADHD assement with janine, I was a little nervous. she was so calm and reassured me throughout. I felt very comfortable talking to her and answer the questions asked. She had a lovely approach and couldn’t recommend her and the company enough.

15 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Abbie,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that Janine helped you feel calm and reassured, especially when you were feeling nervous beforehand. It’s wonderful to know you felt comfortable opening up and that her approach made the experience a positive one.

Thank you for your recommendation and for taking the time to share your experience — we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Easy to book/ patient and helpful

Easy to book, was very accommodating and understanding

3 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Kieran,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that the booking process was easy and that you felt accommodated and understood throughout. Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

I had my diagnosis a few weeks ago with…

I had my diagnosis a few weeks ago with Asana. She put me at ease and was great throughout. Great service and I would definitely recommend.

1 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Nick,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that Asana made you feel at ease and that you had a positive experience throughout your diagnosis.
Thank you for your recommendation and for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Very happy with the service

Wish I started the process of getting diagnosed years sooner but thankfully adhd certify has made the whole thing as easy and smooth as possible. If you’re on the fence about whether to move forward, I really suggest you do. Life can be some much more enjoyable and productive when you’re own brain doesn’t get in the way.

24 October 2025
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Kristian,

Thank you so much for your kind feedback 🩵

We’re really pleased to hear that your experience has been smooth and positive, and that taking this step has made a meaningful difference for you. It’s very common to wish it had happened sooner, but we’re so glad you got there in the end.

Thank you for your encouragement to others and for taking the time to share your experience, it truly means a lot!

ADHD Certify Team

Rated 5 out of 5 stars

Great service

Great service. Lots of communication between myself and the company before the in-person appointment. Met with Rebecca, one of the consultants, with my 12 year old daughter. Rebecca talked to my daughter in everyday language and got loads out of her about the issues she is experiencing in a proper conversation. Daughter put at ease straightaway by Rebecca. Explained the steps of what was happening and what would happen if there was a positive diagnosis. I was able to ask questions and any concerns were answered. Company have been in contact too to notify of next steps. Will get the report within ten days.

13 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Mar,

Thank you so much for your kind and detailed feedback 🩵

We’re delighted to hear that you felt well supported and informed throughout the process, with clear communication at every stage. It’s wonderful to know that Rebecca made your daughter feel at ease and was able to engage with her in such a natural and comfortable way.

We’re also pleased that you felt able to ask questions and had your concerns addressed, and that the next steps have been clearly communicated.

Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Amazing from start to finish!

Amazing from start to finish!
From my initial enquiry, throughout the assessment, receiving my daughters final report and the ongoing support & advise has been beyond outstanding.
Shymaa carried out my 5 year olds ADHD assessment and she was nothing but supportive, understanding and took her time to listen to my concerns, go through all the supporting documents from her school and took time to speak to my daughter and make us both feel relaxed.
The whole assessment was relaxed and easy going, no pressure or stress at all, and my daughter was allowed to be herself and no expectations of her where expected at any point.
The report we received was very very thorough, very well structured and clear.
I would highly recommend Shymaa to anyone with a child needing an ADH assessment.

26 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Patsy,

Thank you so much for your wonderful and detailed feedback 🩵

We’re truly delighted to hear that your experience has been so positive from start to finish. It’s especially lovely to know that Shymaa created such a supportive and relaxed environment for both you and your daughter.

We’re really pleased that you felt listened to, that your concerns were taken seriously, and that your daughter was able to be herself without any pressure. That’s exactly the kind of experience we aim to provide.

It’s also great to hear that you found the report thorough, clear, and well structured, we know how important that is.

Thank you for your recommendation and for taking the time to share your experience, it truly means a lot to the whole team!

ADHD Certify Team

Rated 5 out of 5 stars

I had my ADHD assessment with Ms Rebecca Wilson

I had my ADHD assessment with Ms Rebecca Wilson and it was a really positive experience.

What stood out most is that it didn’t feel like an assessment at all - it just felt like a conversation. Because of that, I was able to be completely myself, and if you do have ADHD, it comes out naturally without you feeling like you have to “prove” anything. She creates a space where your real personality shows.

I was quite vulnerable throughout, but she handled that really well. She listened properly, didn’t rush me, and was genuinely understanding the whole way through. The 90 minutes went by quickly, and I left feeling heard and comfortable with the process.

I’d definitely recommend her, especially if you’re feeling nervous going into it.

14 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ferdous,

Thank you so much for your thoughtful feedback 🩵

We’re delighted to hear that your assessment with Rebecca Wilson felt so natural and comfortable. It’s wonderful to know that the conversation-style approach helped you feel at ease and able to be yourself without pressure.

We’re especially pleased that you felt listened to, supported, and not rushed — creating that kind of safe and understanding space is so important to us.

Thank you for your recommendation and for taking the time to share your experience, it truly means a lot!

ADHD Certify Team

Rated 5 out of 5 stars

Excellent service and showed empathy

Really helped me understand what’s been going on and diagnose the issue .
Made to feel at ease as I was quite nervous , if you need help in ADHD diagnosis then please use these .
Provided all the info and what happens next in regards to literature etc

14 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi James,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that you felt supported and at ease, especially when you were feeling nervous. It’s wonderful to know the process helped you better understand what’s been going on and provided clear guidance on next steps.

Thank you for your recommendation and for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Amazing lady

Amazing lady!

Made me feel at ease, I am looking forward to having a doctor who understands!

13 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Kaye,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that you felt at ease and supported, that sense of understanding is so important.

We’re really glad you’re feeling positive about the journey ahead. Thank you for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

Annisah was incredible

Annisah was incredible, really knowledgeable, friendly, and tailored advice rather than a blanket approach. Really valued her detailed assessment and carefully considered treatment routes

8 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Nicholas,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that Annisah made such a positive impact. It’s wonderful to know you valued her knowledgeable, friendly approach and the way she tailored her advice specifically to you.

We’re especially pleased that her detailed assessment and carefully considered treatment plan stood out to you. Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Reassuring and detailed report - Toni was amazing!

I had a thoroughly reassuring experience throughout my diagnosis journey.

Toni, my assessor, was incredibly empathetic, comforting and calm in gauging my answers to lots of questions (which can be tricky with an ADHD brain when the assessment takes a long time!) I found her manner to be extremely reassuring and kind - which really put me at ease throughout a nerve wracking process.

I had a slight issue with the payment not being recieved within 60 minutes of booking the appointment - however the support team on the telephone and emails were extremely helpful with rectifying this and ensuring my original appointment time and date was kept to.

The report is incredibly detailed and comprehensive - providing a really clear insight into my brain and how it works (some people who have known me well for years couldn’t have explained it as well as the report does!) and the workplace reasonable adjustments letter is incredibly useful - as most of my difficulties were experienced in the workplace.

Overall, I am delighted at my experience and so glad I chose to do this privately through this company and would highly reccommend to anyone seeking clarification - like me.

13 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Becky,

Thank you so much for your thoughtful and detailed feedback 🩵

We’re truly delighted to hear that your experience felt reassuring and supportive throughout your diagnosis journey. It’s wonderful to know that Toni’s calm, empathetic approach helped put you at ease during what can often feel like a nerve-wracking process.

We also really appreciate your understanding regarding the payment issue, and we’re glad our support team were able to resolve it quickly and keep everything on track for you.

It’s great to hear that your report has provided such clear insight and has been helpful, especially with workplace support, that kind of clarity can make a real difference.

Thank you for your recommendation and for taking the time to share your experience, it truly means a lot to the whole team!

ADHD Certify Team

Rated 5 out of 5 stars

Amazing

Amazing!

Right from the start I was put at ease and the assessment was done in a very caring manner.

12 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Mat,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that you were put at ease from the start and that the assessment felt caring and supportive throughout.

Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Excellent experience and Rizwana was…

Excellent experience and Rizwana was amazing , thoughtful and was completely understanding and very patient with me throughout the meeting.. she was amazing and helpful :).
Thank you so much

11 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Daniel,

Thank you so much for your lovely feedback 🩵

We’re delighted to hear that you had an excellent experience and that Rizwana was so thoughtful, understanding, and patient throughout your appointment.

It’s wonderful to know she made such a positive impact, we’ll be sure to pass on your kind words. Thank you for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

5 stars 🌟 🌟🌟🌟🌟

I recently reached a dead end with the NHS and decided to pursue a private route through my medical insurance. Unfortunately, although I was referred to an ADHD specialist, my insurance would not cover the assessment and were unable to advise on alternative providers.
After finding this company online, I called late afternoon on Friday the 9th and spoke with a member of staff (apologies, I can’t recall her name) to get more information about the process and next steps. She explained everything clearly and in detail, and was extremely helpful.
Following that call, I booked an appointment for Sunday the 11th with Shymaa Sword. She was professional, friendly, and very easy to talk to. The assessment felt relaxed throughout—I often forgot I was even being assessed—and I received my diagnosis by the end of the call. The full report was issued the following week.
I then began the titration process with Annisah, which has progressed very efficiently. We quickly established that I required higher dosages, with several adjustments along the way. Once stable, the team contacted the NHS on my behalf to request shared care. Although this was unfortunately declined, it was something I had anticipated.
Overall, all staff involved in my care have been excellent. I would highly recommend this service to anyone considering a private ADHD assessment.

9 January 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Daniel,

Thank you so much for your detailed and thoughtful feedback 🩵

We’re really pleased to hear that, after a difficult experience elsewhere, you found the process with us clear, supportive, and efficient from your very first enquiry. It’s great to know our team were able to guide you through everything and help you feel confident in your next steps.

We’re especially glad that your assessment with Shymaa felt relaxed and comfortable, and that your titration journey with Annisah has been smooth and responsive. It’s wonderful to hear how well supported you’ve felt throughout each stage.

We also appreciate your understanding around shared care, and we’re glad the team could support you with this process.
Thank you again for your recommendation and for taking the time to share your experience, it truly means a lot to the whole team!

ADHD Certify Team

Rated 5 out of 5 stars

Annisha was a great clinician with my…

Annisha was a great clinician with my daughter 10/10 and would recommend this company for a professional private ADHD service

11 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Georgina,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that Annisah provided such a positive experience for your daughter. It’s wonderful to know she made a great impression.

Thank you for your recommendation and for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Asana was amazing

Asana was amazing! She was very understanding of my daughter who wouldn’t keep still or kept interrupting. I was very happy with the outcome of her service.

28 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Paige,

Thank you so much for your lovely feedback 🩵

We’re delighted to hear that Asana was so understanding and supportive with your daughter. It’s wonderful to know she created a comfortable environment.

We’re really pleased you were happy with the outcome, thank you for taking the time to share your experience!

ADHD Certify Team

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