Great broker, I can manage multiple investment accounts under my account. Just small improvements in the UI would be awesome, like seeing the account name when transferring funds and not just the acc... See more
Company replied
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Review summary
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What people talk about most
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I like the Support it is fast and really tries to help you. The Broker is Overall really good to use simply structured and payouts are fast. Only 4 Stars because i had a issue where the Service... See more
Company replied
I have been with Admiral Markets for a number of years now and have never had any problems. They have always helped me especially with the transition from the MT4 to MT5 platform. I find both deposits... See more
Company replied
Company details
About Admirals Group
Written by the company
Our Vision
To become an integral part of people's financial journey! We're here to provide innovative and accessible trading and investment solutions through top multi-asset platforms.
About Admirals Group
Established in 2001, Admirals Group is a reputable provider of trading and investment services, opening up access to global markets for individuals worldwide.
Our offering spans 8,000+ trading instruments*, including Forex, CFDs on indices, metals, energy, bonds, digital currencies, stocks, as well as investments in shares and ETFs to tailor your portfolio.
Our Platforms and Educational Resources
Admirals Group offers the top multi-asset platforms MetaTrader 5 & MetaTrader 4, as well as the Admirals Platform to suit different trading styles, and provides comprehensive online courses and webinars designed to support traders at all levels—beginner, intermediate, and advanced—across the world.
Customer Support
Our Customer Support Teams strive to facilitate our clients throughout their financial journey by delivering personalized service to resolve inquiries efficiently.
Achievements
Having received over 70 international awards, we proudly continue our expansion globally.
Risk Warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
*Product offerings can differ based on the investment firm and the client's country of residence.
Contact info
19/1 Maakri, 29th floor, 10145, Tallinn, Estonia
- global@admiralmarkets.com
- admiralmarkets.com
4.2
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DONT EVEN THINK TO WORK WITH THEM
I honestly do not believe that the 5-star reviews here come from real clients. This broker geting worse and worse every year.
Anyone with basic trading experience, andhas little mind would not trade under these conditions.
The only consistent activity I experienced from customer support was persistent pressure to make deposits — nothing else. Once money is in, the tone and priorities change completely.
To me, this looks like yet another Cyprus-origin structure hiding behind “regulation” while systematically draining clients’ funds. The regulatory narrative is used as a shield, not as real protection for traders.
My advice is simple: keep your money in your own pocket.
4 February 2026
Reply from Admirals Group
Dear Fuat,
We have reviewed your statement carefully and, based on the information available, we are unable to identify you as a client of Admirals. Your claims are not supported by any verifiable account data or factual details related to our services.
We take pride in the authenticity of our customer feedback. Every positive review reflects a genuine interaction with a verified client, and we stand by the integrity of our Trustpilot record against generalized or unverified allegations.
Admirals is a fully licensed and regulated broker, operating under strict regulatory requirements designed to protect clients and ensure transparency. We categorically reject claims suggesting otherwise and are prepared to formally dispute any false or misleading statements. In this case, your assertions do not appear to be based on actual experience with our company, as strict monitoring procedures are in place to not allow such matters to occur.
If you believe you have traded with Admirals, we invite you to provide verifiable details, or contact our team directly. Until then, and following multiple checks to identify the depicted issue, your statements do not reflect our practices, services, or the experience of our clients.
Admirals
Great customer support by Marko and the Admirals team
I'm writing a review following an email communication I had in recent days with a customer support team from Admirals.
I'm happy to say that the support has been immaculate. Once I've sent my inquiry to their team, I've been contacted on my local language by a guy named Marko and I didn't expect that level of professionalism.
We sorted all out and I'm really satisfied and happy to continue trading with Admirals.
26 January 2026
Unprompted review
Reply from Admirals Group
Dear Fran Novak,
Thank you very much for your kind feedback. We are truly pleased to hear that our Support Team was able to assist you promptly and effectively.
Providing effective support is one of our top priorities, and it is great to know that we met your expectations.
Should you have any further questions or need assistance in the future, we will always be happy to help.
Admirals
The customer support is very helpful
The customer support is very helpful. And I got accurate help very fast
3 February 2026
Unprompted review
Reply from Admirals Group
Hello!
Thank you for your high rating of our customer support team. We are always happy to help!
Admirals
RED FLAG! My path also crossed with this company.
My path also crossed with this company.
However, while researching them, I noticed that there are many serious alegations circulating in trader groups and forums, some of them supported by what users claim to be evidence. Becouse of this, I decided to do my own research.
What I found is concerning. It appears that Admiral has been reporting significant loses over the last 3 years and has been losing clients at a fast pace in recent years. This makes the large number of overly posittive reviews look like a clear contradiction.
Over the last years, the company has closed or sold several well-regulated branchs and has increasingly redirected clients to the offshore entity, Admiral SC, where most of the activity now seems to take place.
In multiple forums, some users claim that funds in their accounts were erased, and they share screnshots and transaction records to support their statements. There are also discussions suggesting that Admiral SC may exist mostly on paper, with no real operational staf, though I cannot independently verify this.
Based on the amount of complaints and discussions, it would not surprise me if serious legal actions are brought against this company in the near future. One can’t help but ask: are trading loses being covered with client funds?
When you look at the overnight swaps and trading conditions, the situation already raises red flags.
My personal advice is to stay especially far away from Admiral SC.
If a broker is willing to play such games, I would personally stay away from the entire group.
This is not investment advice :), just my personal opinion — but honestly, there is a very bad smell coming from this company.
2 February 2026
Reply from Admirals Group
Dear Frany Fei,
We take note of your claims, and how they are based entirely on anonymous forum chatter and a sincere misunderstanding of how international financial groups operate, on a fundamental level. Whereas we choose to not engage directly in discussions built on rumors and hearsay, rather than verified facts, we have elected to respond to you directly to tackle all the matters you decide to bring forth.
Our reporting and licensing structures are fully transparent to relevant authorities, and your personal interpretation of them is inaccurate, and depicts gross misunderstanding of the facts. Your personal inability to distinguish between market volatility and conspiracy theories, through your own prerogative, paints a vastdisinterest in an understanding of the facts brought forth.
Your claims about client redirection are factually incorrect and show a lack of understanding of our governing regulatory obligations. We strictly adhere to regional licensing requirements, where EU residents are onboarded exclusively under our EU-regulated entity, as mandated by the applicable regulation and the accompanying relevant directives.
No approved clients have brought forth any allegations in relation to being forced or redirected elsewhere. It is further noted that each Group Entity carries its own risk and applicable risk assessment based on geographic location, which is regularly monitored to uphold the high standard we bring to the market. Any adjustments to our group of entities (and not a "branch" network) are part of a strategic optimization to enhance efficiency within the group, not a move to bypass regulation, a move we would heavily condone.
Your attempt to portray standard corporate restructuring as a "red flag" is a deliberate distortion of the facts, which we have addressed appropriately. Should you wish to engage in direct communication, you may reach out to our Customer Support Department.
Admirals
Be honest, A big Zero
High costs and swap rates can sometimes be tolerated — but trust is everything.
Unfortunetely, I do not feel confident that my money would be safe with this broker.
For me, once trust is gone, nothing else maters.
I’m sorry, but my rating for admiral is zero. You have to rsspect your clientts, nobody iş fool
2 February 2026
Reply from Admirals Group
Dear Serdar,
Thank you for your feedback. We have reviewed our records but are unable to identify you as a client based on the information provided.
Furthermore, your review is highly general and does not include any specific examples or factual data to support your claims regarding fund safety. We operate under strict regulatory standards, ensuring a high level of security for our clients' assets.
If you are indeed a client, please provide your account number or contact our support team directly. Without concrete details, we are unable to address your concerns or verify the authenticity of your experience.
Admirals
experienced team
I've met a highly experienced team which supported me in solving my issue.
30 January 2026
Unprompted review
Reply from Admirals Group
Dear Stefan,
Thank you very much for your kind feedback. We are really happy to hear that our team was able to support you and help resolve your issue.
We truly appreciate you taking the time to leave this review. Please feel free to contact us anytime if you have any questions in the future — we will always be happy to help.
Admirals
Good Broker, Great Support
I like the Support it is fast and really tries to help you.
The Broker is Overall really good to use simply structured and payouts are fast.
Only 4 Stars because i had a issue where the Service wasn't reachable and I couldn't close my Orders and I Was asked to wait a few houres
30 January 2026
Unprompted review
Reply from Admirals Group
Hello!
Dear Yannik, we are really pleased to hear that our support team was able to assist you quickly and effectively, and that you have a positive overall impression of our company and services.
Regarding the issue you mentioned, according to our records, your request was submitted outside of our regular working hours. Additionally, the difficulty accessing your account was related to an incorrect trading account password. In such situations, you can easily reset your password via your Dashboard and, if needed, also use alternative access options, such as different trading platforms — the Dashboard, mobile applications, or the desktop version.
In any case, we are glad that the situation was resolved successfully. Please do not hesitate to contact us if you have any further questions. We are always happy to help.
We wish you all the best and look forward to supporting you again in the future.
Admirals
I am very happy with Admirals
I am very happy with Admirals, the level of service received from my account manager is excellent. Also, congratulations to Felipe Sepulveda, for his dedication every day talking to customers via Webinars, teaching us about trading and reviewing the market. I am very proud to be an investor and tarder at Admirals.
22 January 2026
Unprompted review
Reply from Admirals Group
Dear Arnaldo,
Thank you very much for sharing such positive feedback with us. We are truly pleased to hear that you are satisfied with the level of service provided by our team.
Your kind words mean a lot to us and genuinely motivate us to continue delivering even higher levels of support and quality services to our clients.
We sincerely value your trust in Admirals and are grateful to have you as our client. We wish you all the very best!
Admirals
THE WORST BROKER EVER !!
This is really the worst broker I have ever seen. I opened a demo account and puuff. Why you take that huge swaps and spread on earth. I really wonder Who will trade trade on those conditions. They even take fees for withdrawals. For a 20K withdraw via crypro they take 1000 USD fee , omg ! why ? it cost you 20 cent to send the money. It is obvious that they do not want you to withdraw money. I have really good experience about this kind of brokers eventually they will find away to take your money. be smart guys .
6 January 2026
Reply from Admirals Group
Hello.
Please clarify which operating company you are referring to, as Admirals operates under several regulated entities and trading conditions may vary. Based on the information provided in your review, we were unable to identify you among our clients. We kindly ask you to contact us directly, provide your account details so we can verify the information and review your concerns properly.
We constantly monitor the market and strive to provide the best possible conditions for our clients. It is important to note that spreads and swap rates are not fixed and may vary depending on market conditions, the instrument traded, account type, and other relevant factors. This is standard industry practice, and values are recalculated as market conditions change.
Regarding withdrawals, each client has one free withdrawal per month. All our conditions and fees are displayed on our website. We offer multiple withdrawal methods based on the client’s country, so each client can choose the most convenient option.
To review your case in detail, please contact our Customer Support team directly. We are ready to address all your questions once we receive the necessary information.
Admirals
Be extremely cautious with this broker
My experience with this broker has been deeply concerning.
From the beginning, I was subjected to constant and excessive requests regarding the source of funds, to a level that felt like harassment rather than legitimate compliance. For a USD 10,000 deposit, they demanded an extraordinary amount of documentation, including:
Salary slips
Business/trading income records
Property deeds and asset ownership documents
Vehicle purchase and sale documents
Balances and statements from all banks, electronic money institutions, and even crypto wallets
I initially provided some of these documents, after which the requests stopped. Later, I withdrew my funds, and when I re-deposited the same money, they again demanded source-of-funds documentation for the exact same amount.
They claim this is required under AML regulations. However, I have worked for many years as a compliance officer, and I can say with confidence that these demands go far beyond standard AML requirements and are not aligned with risk-based compliance practices.
For context, I currently trade with seven of the largest and most heavily regulated brokers globally, and none of them have ever requested anything remotely like this.
When I asked why the same funds were being questioned repeatedly, instead of receiving a clear explanation, my trading activity was restricted and my account was eventually closed. I am now waiting to see whether I will be able to fully recover my funds.
This experience has seriously damaged my trust in this broker. I strongly advise other traders to be cautious. Based on what I have seen, I would not be surprised if, in the near future, this page fills with similar complaints from traders struggling to access their own money.
Everyone should do their own due diligence and read real user experiences carefully (not just overly polished positive reviews).
Wishing everyone safe trading.
10 November 2025
Unprompted review
Reply from Admirals Group
Thank you for your feedback.
As a regulated financial services provider operating in multiple jurisdictions, we are required to apply customer due diligence and ongoing transaction monitoring measures in accordance with applicable anti-money laundering and counter-terrorist financing laws and regulations. These requirements are applied using a risk-based and proportionate approach, taking into account the client’s profile, transaction activity, and the information available to us at the relevant time.
Requests for Source of Funds (SoF) documentation are made only where considered appropriate, and the scope of documentation requested is determined based on the specific circumstances and risk assessment applicable to each case. As a result, the type and extent of documentation requested may differ between clients and may change over time if factors relevant to the risk assessment change.
In certain situations, including where funds are withdrawn and subsequently re-deposited, we may be required to reassess transactions as part of our ongoing monitoring obligations. Where such reassessments are necessary, we seek to request documentation that is reasonable and necessary to meet our regulatory and compliance obligations.
We would like to clarify that these verification procedures do not indicate any issue with the safety of client funds. Client funds are held in accordance with applicable regulatory requirements, and any temporary account restrictions applied during a review are intended solely to allow the completion of required compliance checks.
Where an account is closed following a compliance review, client funds are returned in accordance with applicable legal and regulatory obligations, unless otherwise restricted by law.
As we are unable to identify the specific account based on the information provided in this review, we kindly invite you to contact our Customer Support team directly so that we may verify the account details and review the matter further.
We remain committed to treating our clients fairly and to applying our regulatory obligations in a transparent, consistent, and proportionate manner.
Admirals
❌ Negative Experience with Admiral…
❌ Negative Experience with Admiral Markets
I traded very actively with Admiral Markets for approximately 8 months. At the same time, I was also trading with three other brokers — IC Markets, Pepperstone, and Eightcap.
Every month, I systematically kept detailed statistics of profits and fees for each broker. At the end of 2025, I objectively compared these results, and the conclusion was very clear to me.
➡️ Admiral Markets generated at least €1,500 less profit every single month compared to the other three brokers.
➡️ Over an 8-month period, this represented a significant and undeniable difference.
For comparison:
The differences between IC Markets, Pepperstone, and Eightcap ranged approximately between €150–300 per month, which I consider normal and acceptable, given technical execution differences.
⚠️ It is important to emphasize that:
I traded the same automated strategy with all brokers,
at the same time,
on the same markets,
without any changes to the system logic.
Despite this, daily profits at Admiral Markets were consistently lower by tens of euros compared to the other three brokers. By the end of each month, this always resulted in at least €1,500 less profit.
Based on these long-term, repeatedly confirmed results, I decided to stop trading with Admiral Markets.
📞 As an additional negative point, I must mention the communication after requesting a withdrawal — the broker repeatedly called me, even several times in a row, if I did not answer the phone. This behavior felt unprofessional and intrusive.
❗ Conclusion
Based on real data, long-term comparison, and my personal experience, I do not recommend trading with Admiral Markets, especially for active and automated traders who closely monitor performance and execution quality.
UPDATE
Thank you for your response; however, I do not agree with your statement.
Throughout my trading activity, I systematically and consistently kept detailed statistics covering profitability, costs, execution behavior, and account load (margin usage and overall strategy efficiency). Based on these real, repeatedly confirmed data, the results with Admiral Markets were consistently worse than with the other three brokers with whom I traded simultaneously, on the same markets, and using an identical automated strategy.
These differences were neither random nor isolated. Every month, significantly lower performance was repeated, with the difference compared to the other brokers amounting to at least €1,500 per month. In contrast, the differences between IC Markets, Pepperstone, and Eightcap ranged only between €150 and €300, which I consider normal and acceptable within the industry.
Regarding withdrawals:
my account was fully verified,
withdrawals were completed multiple times without any issues,
no additional documentation or assistance was required.
Despite this, your representatives contacted me repeatedly by phone—up to seven times in succession—until the call was automatically disconnected. I consider such behavior inappropriate and unprofessional, especially when no assistance was requested and the process was proceeding without complications.
My decision to stop trading with Admiral Markets was therefore not impulsive, but the result of a long-term, data-driven comparison. My intention is not to create a dispute, but to share a real experience that may be particularly relevant for active and automated traders who closely monitor and evaluate performance.
I consider this matter closed.
16 January 2026
Unprompted review
Reply from Admirals Group
Thank you for your feedback.
Dear Miroslav, we would like to clarify that even when using the same strategy, trading results can vary depending on a number of factors, including market conditions, account types, the exact time when orders are executed, account currency, traded volumes, and execution parameters. Please note that the FX market does not have a single unified price — quotes may differ depending on available liquidity and the liquidity providers involved.
At Admirals, we offer competitive pricing and a range of account types, such as Zero accounts with spreads from 0 pips and a small commission, and Trade accounts with wider spreads and no commission (except for Single Share & ETF CFDs).
Similar differences in pricing models and execution parameters exist across the industry.
Regarding withdrawals, our representatives contact clients only when assistance is required to ensure a successful and secure withdrawal process. If any supporting documentation is missing, our team will proactively reach out to request it, as this is essential for completing withdrawals in compliance with regulatory requirements. These measures are implemented solely to protect our clients and their funds.
Unfortunately, we are unable to identify you as our client based on the information provided. Please contact our customer support team so we can verify the details and review your case.
Admirals
Reply from Admirals Group
Hello!
Thank you for your feedback — we truly value it.
We appreciate your trust, and if you have any questions in the future, we will always be happy to help.
Admirals
In this moment for me Admirals are the Admirals for trading
In this moment for me Admirals are the best, they have everything I need for trading.
14 January 2026
Unprompted review
Reply from Admirals Group
Hello!
Thank you very much for taking the time to share your feedback, Gabriel Andrei. We’re very pleased to hear that you’ve had a positive experience with us.
If you would like to clarify any information, please don’t hesitate to reach out to our support team — we’ll be more than happy to assist and answer any questions you may have.
Thank you for your trust, and we wish you continued success!
Admirals
The customer service is very helpful
The customer service is very helpful, friendly people and solves any problem quickly!
8 January 2026
Unprompted review
Reply from Admirals Group
Hello!
Thank you for your kind words and your rating!
We truly appreciate your feedback. Our employees are always ready to help our clients as efficiently and promptly as possible, and we are proud of that. Thank you for being with us!
Admirals
The support is great
The support is great, the platform is very user friendly, I would enjoy more information regarding the stocks however the strong regulations around it makes our investments safe and that´s what matters the most.
7 January 2026
Unprompted review
Reply from Admirals Group
Hello!
Thank you very much for taking the time to share your feedback, Ferro. We’re very pleased to hear that you’ve had a positive experience trading with us.
If you would like to clarify any information, please don’t hesitate to reach out to our support team — we’ll be more than happy to assist and answer any questions you may have.
Thank you for your trust, and we wish you continued success!
Admirals
I rate the company
I rate the company. They care about their employees at a high level.
7 January 2026
Unprompted review
Reply from Admirals Group
Hello!
Thank you for your kind words and your rating!
We truly appreciate your feedback. Our employees are always ready to help our clients as efficiently and promptly as possible, and we are proud of that. Thank you for being with us!
Admirals
Great support team!
They have great support team!Their swift response to any emails or questions I had as complete novice at the time or later on for more detailed advice,they were always spot on.Good platform,execution,so far so good.
30 December 2025
Unprompted review
Reply from Admirals Group
Hello,
Thank you for your kind feedback, Nikola. We’re very pleased to hear that you had a positive experience with us.
Fast and effective assistance is our top priority. We truly value your trust, and should you have any questions, we’ll always be happy to help.
Admirals
Quick action and resolve my problem
Quick action and resolve my problem
Thank you Mohammad
18 December 2025
Unprompted review
Reply from Admirals Group
Hello!
Thank you for your feedback! We always strive to resolve our clients’ inquiries as efficiently and promptly as possible. Should you have any questions in the future, we will be happy to help!
Admirals
Weston
Great communication, management always stays in contact via email to make sure accounts, deposits, withdrawals are fast and up to date
Spreads are good along with leverage iv had no issues over the time I have traded with Admirals
16 December 2025
Unprompted review
Reply from Admirals Group
Hello!
Thank you very much for your high rating and for taking the time to share your feedback, Daniel.
The aspects you mentioned are among our top priorities, and we continuously work to improve our services to provide you with a smooth and reliable trading experience.
Should you have any questions or need assistance at any time, our team is always happy to help. Thank you for your trust in Admirals.
Admirals
It’s more or less good service
It has a certain amount of localization which was actually their competitive advantage. In other stuff I didn’t come across something extraordinary, a usual investing service, like anywhere else with the same service.
One thing I noted and found not much convenient, is verification process. Appeared to me, like I want to get some access to the restricted territory
14 December 2025
Unprompted review
Reply from Admirals Group
Hello!
Dear Innar, thank you for taking the time to share your feedback. We’re glad to hear that you found our localization to be a competitive advantage, as adapting our services to different regions and clients is something we truly focus on.
The verification process is designed to ensure security and compliance and is usually fast and transparent. If anything felt unclear or raised questions, please don’t hesitate to contact us at global@admiralmarkets.com. Our team will be happy to clarify any points and assist you as quickly as possible.
Admirals
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