Great broker, I can manage multiple investment accounts under my account. Just small improvements in the UI would be awesome, like seeing the account name when transferring funds and not just the acc... See more
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I like the Support it is fast and really tries to help you. The Broker is Overall really good to use simply structured and payouts are fast. Only 4 Stars because i had a issue where the Service... See more
Company replied
I have been with Admiral Markets for a number of years now and have never had any problems. They have always helped me especially with the transition from the MT4 to MT5 platform. I find both deposits... See more
Company replied
Company details
About Admirals Group
Written by the company
Our Vision
To become an integral part of people's financial journey! We're here to provide innovative and accessible trading and investment solutions through top multi-asset platforms.
About Admirals Group
Established in 2001, Admirals Group is a reputable provider of trading and investment services, opening up access to global markets for individuals worldwide.
Our offering spans 8,000+ trading instruments*, including Forex, CFDs on indices, metals, energy, bonds, digital currencies, stocks, as well as investments in shares and ETFs to tailor your portfolio.
Our Platforms and Educational Resources
Admirals Group offers the top multi-asset platforms MetaTrader 5 & MetaTrader 4, as well as the Admirals Platform to suit different trading styles, and provides comprehensive online courses and webinars designed to support traders at all levels—beginner, intermediate, and advanced—across the world.
Customer Support
Our Customer Support Teams strive to facilitate our clients throughout their financial journey by delivering personalized service to resolve inquiries efficiently.
Achievements
Having received over 70 international awards, we proudly continue our expansion globally.
Risk Warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
*Product offerings can differ based on the investment firm and the client's country of residence.
Contact info
19/1 Maakri, 29th floor, 10145, Tallinn, Estonia
- global@admiralmarkets.com
- admiralmarkets.com
4.2
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ADMIRAL MARKETS IS THE BIGGEST SCAMMER…
ADMIRAL MARKETS IS THE BIGGEST SCAMMER OUT THERE. BE AWARE OF THEM. NEVER MAKE A MISTAKE OF OPENING AN ACCOUNT WITH THEM. I recently opened an account and made a deposit of around $210 and not traded a single lot after making a deposit but when I put for a withdrawal request, they declined it and completely wiped off all the funds from my account and now the compliance team and my account manager are not responding to my mails and addressing my issue, they are ghosting me. They only want your funds and are not a TRUSTED broker. STAY CLEAR OF ADMIRAL MARKETS.
17 September 2025
Unprompted review
Reply from Admirals Group
Dear Kausar auti,
Thank you for your feedback. We understand your concerns and apologize for any confusion. Our customer support team has already provided a detailed response, explaining the reasons behind the actions taken on your account.
Please be assured that our compliance team is currently reviewing your request and will be in touch with you directly to offer further assistance. We are committed to resolving all matters in accordance with our policies and procedures and we encourage you to stay in contact with our team for any updates.
Admirals
Perfect execution till now and really…
Perfect execution till now and really nice support. Im really surprised for spreads,commissions and everything for this moment (6 months) with Admirals
19 August 2025
Unprompted review
Reply from Admirals Group
Hello!
Thank you ever so much for taking the time to share your positive experience with us!
Our team wishes you the best of everything!
Admirals
I've been with them for a while.
I've been with them for a while.
Company is good and it has nice support. It also supports currencies like BRL so it helps a lot if you want to deposit in your currency.
The spreads should be lower on the low spread accounts tho.
9 August 2025
Unprompted review
Reply from Admirals Group
Dear William,
Thank you for your feedback and for being with us. We're glad to hear you've had a positive experience and truly appreciate your continued support. Your comments regarding spreads are also valued, and we’re always working to improve our services.
Admirals
BIG Scam never recommend recommending this to anybody
Number One Scame Broker
they offer a 100% welcome bonus. If you deposit $20 you'll another $20 so together you'll have $40 in your account but the moment you lose your deposit capital ($20) they will disabled your account and tell you to deposit again so your account can be enabled for you to continue trading
For your information the money that they will top up is only for you to excuse trades with bigger lots putting your capital at higher risk
Because when you loose what you invest they won't let you touch they're money which they add for you from the 100% welcome broker
They're calls and support team are a waste of time they really won't do anything.. statement remains issue unsolved
They even asked me to delete or change my review which I won't do as I'm not pleased and i want others to know also before they fall in the same trap as i did.
4 August 2025
Unprompted review
Reply from Admirals Group
Dear Daniel,
Thank you for your feedback and for taking the time to speak with our team over the phone. We truly appreciate the opportunity to clarify the situation. Following a thorough review of your case — both via email and during our phone conversation — we can confirm that all actions on our side were carried out correctly and in full accordance with the clearly outlined Welcome Bonus Terms and Conditions. These terms were available prior to activating the offer and clearly explain how the bonus works, including how it can be used and the requirements for withdrawal.
For this reason, it’s important that the Terms & Conditions are carefully read and understood before using the bonus. Doing so helps avoid any misunderstandings and ensures clients are fully informed before beginning to trade. If anything is unclear, we strongly encourage reaching out to our Customer Support team, who are available to provide further explanation and guidance. Additionally, our FAQ section addresses many common questions and may serve as a helpful resource.
We would also like to clarify that Admirals is a regulated global broker with a long-standing reputation in the financial industry. While we understand your concerns, comparing our policies with those of another broker can be misleading, as each firm has its own unique set of rules — particularly when it comes to special offers.
We genuinely regret that your experience did not meet your expectations. However, our terms are transparent and publicly available, and it remains the client's responsibility to review and accept them before participating in any campaign.
If you have any further questions or need additional clarification, please don’t hesitate to contact us. We remain at your service and are happy to assist.
Admirals
Horrible customer service.
Horrible customer service.
Zero directions! Totally sucks!
7 August 2025
Unprompted review
Reply from Admirals Group
Dear Marie,
Thank you for taking the time to leave feedback. We're very sorry to hear about your experience. However, we've been unable to identify you in our system based on the information provided in your review.
We take all feedback seriously and would appreciate the opportunity to better understand what happened and assist you further. If you could please reach out to us at global@admiralmarkets.com with more details, we’d be happy to look into this matter.
Admirals
FRAUD COMPANY
FRAUD COMPANY. Still at it i see. this company needs to be investigated by the FCA. I've seen spreads go from 180 to 780 during news etc anyone with a stop loss will wiped out. I will provide evidence in due course. They accused me of not declaring where my money came from(source of funds), but they took it none the less, then once I lost everything they terminated my account. I am now seeking legal advice and a court claim will be coming their way. They will ask you to provide documents from passports to bank statements to wage slips, even my bank didn't need that much info to open a bank account, trading is hard enough without cowboys like this operating in this field. I will provide all the evidence to back up my claims once my legal team have finished with the current litigation .
30 July 2025
Unprompted review
Reply from Admirals Group
Dear Bear Trayand,
We’re sorry to hear about your concerns. Unfortunately, we have not been able to identify you as a client based on the information provided, and we have not received any direct communication from you regarding the issues you described. In order to understand and investigate the matter thoroughly, we kindly encourage you to contact us at global@admiralmarkets.com. Our team will be glad to review your case in detail and offer any necessary support.
We would also like to clarify that during periods of high market volatility, such as major news events, spreads may widen temporarily. This is a standard occurrence across all trading platforms and reflects conditions in the underlying market. However, to provide a more accurate explanation in your specific case, we would need further details from you.
Regarding documentation requests, please note that as a regulated financial institution, we are required to adhere to strict Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. This may include requests for documents such as proof of identity, source of funds, and other relevant information. These measures are standard practice across the industry and are designed to ensure a safe and compliant trading environment for all clients.
We remain committed to transparency, fairness, and client support. Should you wish to discuss your concerns further, please do not hesitate to get in touch with us directly.
Admirals
Amazing customer support
Amazing customer support, especially from Amal, I got what I came for. Thanks 🙏
19 July 2025
Unprompted review
Reply from Admirals Group
Dear Hisham Momani,
Thank you for your kind words and for taking the time to share your experience! It’s great to know that our customer support met your expectations and that Amal was able to assist you effectively. Delivering timely and helpful service is one of our top priorities, and it’s always rewarding to hear when we get it right.
Thank you again for choosing us.
Admirals
Dont trade there
17 June 2025
Unprompted review
Reply from Admirals Group
Dear Konstantin Schreiber,
We’re sorry to see your review and genuinely concerned, as we couldn’t find any record of issues or concerns raised on your account.
Your experience matters to us, and we’d like to understand what happened. Please reach out to our support team https://admiralmarkets.com/about-us/contact-us so we can assist you directly.
Admirals
Never had any problems...
I have been with Admiral Markets for a number of years now and have never had any problems. They have always helped me especially with the transition from the MT4 to MT5 platform. I find both deposits and withdrawals fast. If you are looking for a Broker that you can rely on I can honestly recommend Admirals.
6 June 2025
Unprompted review
Reply from Admirals Group
Dear Gary Kerkhoff,
Thank you so much for your kind words and continued trust in Admirals! We're delighted to hear that your experience with us over the years has been positive, and that our team has been able to support you along the way. Your recommendation truly means a lot to us. Please don’t hesitate to reach out whenever you need assistance, we’re always here to help.
Wishing you ongoing success in your trading journey!
Admirals
WILL BE REPORTED TO CYSEC AND LEGAL ACTION
If you are EU citizen and you lost money with this broker i recommend reporting them to CYSEC as they referred me to another licensed entity outside europe in order to clean me with the leverage and swaps, without informing me about the risk.
i lost over 22K USD in this broker...
19 May 2025
Unprompted review
Reply from Admirals Group
Dear Kab Z,
Thank you for sharing your concerns. We take such matters seriously and want to clarify that our company operates in full compliance with all applicable regulations.
As discussed with you via prior communication, an official investigation is already underway, the results of which will not be disclosed in a public manner. As a complainant you have a right to reach out to the Regulator and the Financial Ombudsman, details of which were already provided to you. Should you have any further queries or require clarifications, we recommend you reach out to us directly via approved communication channels. We appreciate your understanding.
Admirals
Zimbabwe not supported
I wanted to open an account on this broker, but my country is not supported 😭. I'm from Zimbabwe.
22 May 2025
Unprompted review
Reply from Admirals Group
Dear Mqondisi Moyo,
Thank you for taking the time to share your feedback. We understand how disappointing it can be when the account opening process doesn’t go as expected, and we truly regret any inconvenience this may have caused.
Please note that, in line with our internal review criteria, there are certain eligibility requirements we must follow. We sincerely appreciate your understanding regarding this matter
Admirals
Reply from Admirals Group
Dear Rose Lozano,
Thank you for taking the time to share your feedback. We’re glad to hear from you and would be happy to assist with opening your account. Since we were unable to reach you by phone, please feel free to contact us directly at global@admiralsmarkets.com, and our team will be happy to help you through the process.
Admirals
I have been using this broker's…
I have been using this broker's services for over 10 years, and during all this time, I have never experienced a single issue. This is a reliable, professional partner who truly values their clients .
What I especially appreciate is the fast and seamless withdrawal process – funds are always transferred without any delays. Additionally, the broker promptly provides all necessary information, responds to inquiries quickly, and is helpful in resolving any situation.
The trading conditions are highly competitive – low fees, transparency, and a stable platform ensure excellent opportunities for both beginners and experienced investors.
I highly recommend this broker to anyone looking for a trustworthy partner for long-term and secure trading in the financial markets.
19 May 2024
Unprompted review
Reply from Admirals Group
Dear Aidas,
Thank you so much for your feedback! We truly appreciate your loyalty and are thrilled to hear about your positive experience over 10 years. Your recommendation means a lot to us, and we look forward to continuing to support your trading journey for many more years to come.
Admirals
Reply from Admirals Group
Dear Idris Ben issa,
Thank you so much for your positive feedback! Should you have any questions or require further assistance regarding our services, please don't hesitate to contact us. We're delighted to serve clients in Tunisia and are here to support you with any related needs.
Admirals
They without reason diabled my…
They without reason diabled my account,and they did not notify me in any way via message or e mail or message in Mt5. I just opened position it imidiatly closed and it just says your acc is disabled. Very bad expiriance
9 May 2025
Unprompted review
Reply from Admirals Group
Dear Mr. Haris,
Thank you for your feedback. We deeply regret you've had such a frustrating experience, and appreciate you bringing this issue to our attention. According to our data, all the execution and account balance and equity flow was in strict accordance with our Business Terms and Conditions.
Our Customer Support Agents have provided you with a detailed explanation of the Stop Out mechanism utilized in accounts participating in the promotional campaigns. We sincerely hope this will help to clarify an issue, however please do not hesitate to contact us for any additional info required in this regard.
Admirals
Sudden Leverage change by the broker !!!
Suddenly, within less than a minute, Leverage was changed by the broker, and the manrgin level dropped from more than 1000% to less than 100%.
How can this happen!!!!!
24 April 2025
Unprompted review
Reply from Admirals Group
Dear Abdulkarim Jafar Karim,
Thank you for your feedback and for taking the time to share your experience.
We would like to clarify that the increase in margin requirements (Pre-Close Margin) on Fridays before market close is a precautionary measure implemented to protect our clients’ accounts from potential market volatility over the weekend. During this time, markets are closed, and significant price gaps may occur when they reopen on Monday due to unexpected economic or political events.
This measure helps to:
- Reduce the likelihood of accounts falling into a negative balance
- Ensure more stable trade execution during periods of lower liquidity
- Protect our clients from unexpected losses resulting from price gaps
For more detailed information about our margin requirements, we invite you to visit the following page:
https://admiralmarkets.com/ar/start-trading/margin-requirements
We’re always here to listen and are happy to assist you with any questions or additional support you may need.
Admirals
I've had a really positive experience…
I've had a really positive experience with Admiral Markets. Their MT4 platform is stable and user-friendly, and the Supreme Edition plug-in adds a lot of value with its advanced tools. Customer support has been quick and helpful every time I've reached out. Opening and closing my account was smooth and hassle-free. Overall, a reliable broker I’m happy to recommend!
3 April 2025
Reply from Admirals Group
Dear Cristina,
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Supreme Edition plugin has been a valuable addition for you. And we're especially happy to hear that your overall journey was smooth and hassle-free.
It means a lot to know you’d recommend us — we truly appreciate it!
Admirals
Protect your money and don’t give it to them.
Fuyez-les le plus loin possible. J'ai perdu plus de 1000 euros avec eux.
Concernant le trading : la plateforme se déconnecte constamment, il y a des glissements de prix en permanence, vous n'ouvrirez ni ne fermerez jamais une position au prix que vous souhaitez. Le spread s'élargit de façon absurde lors du passage entre les sessions, peu importe où vous placez votre stop, il finira par être déclenché et vous perdrez de l'argent.
Concernant les documents : j'ai demandé une copie du contrat à Admiral, je ne l'ai jamais reçue. Un coup ils consultent leurs avocats, un autre ils ne répondent tout simplement pas. Bref, c'est une arnaque.
Protégez votre argent et ne leur confiez rien.
Stay away from them as far as possible. I lost more than 1,000 euros with them.
Regarding trading: the platform constantly disconnects, there are always price slippages, you will never open or close a position at the price you want. The spread widens to absurd levels at session transitions, so no matter where you place your stop, it will be triggered and you will lose money.
Regarding documents: I requested a copy of the contract from Admiral, and never received it. Sometimes they claim to be consulting lawyers, other times they simply don’t respond. In short, it’s a scam.
Protect your money and don’t give it to them.
30 April 2024
Unprompted review
Reply from Admirals Group
Bonjour Monsieur Miller,
Nous sommes désolés d’apprendre que vous avez eu une expérience négative avec Admirals, surtout que nous n'avons trouvé aucune trace de tentative de votre part de nous contacter à propos des réclamations mentionnées. Nous sommes un broker régulé, et la qualité des services que nous offrons à nos clients est une priorité.
Les prix et, donc, les spreads sur notre plateforme sont déterminés par nos fournisseurs de liquidité et reflètent les conditions du marché interbancaire. Si vous avez rencontré une situation anormale, nous vous serions reconnaissants de bien vouloir nous fournir plus de détails par e-mail à l’adresse france@admiralmarkets.com, afin que nous puissions enquêter sur cet incident.
Concernant votre demande de contrat, nous vous avons bien envoyé le document suite à votre demande. Vous pouvez également consulter tous vos documents signés avec Admirals directement depuis votre Dashbord, dans la section "Documents".
Nous restons à votre disposition pour toute clarification et pour résoudre tout malentendu rencontré.
Cordialement,
Admirals
A lie about the withdrawal method—they have left only the bank account option.
Now they are even lying in their responses to my previous review.
I have bank proof that in 2023 I made a withdrawal to my Visa card. The last time I withdrew money this year (at the end of January and in March), there was no option for a Visa card, only a withdrawal to a bank account.
I even asked my account manager, and I have that email as proof.
So many lies! They should think carefully about how they present such falsehoods to the public.
3 April 2025
Unprompted review
Reply from Admirals Group
Dear Milos,
Thank you for your feedback. We appreciate the opportunity to address your concerns and are always open to discussion through our official support channels.
Please note that over a year ago, you made a deposit using your credit card via our previous payment service provider, Ecommpay, with whom we have since discontinued our partnership. Our current payment service provider (PSP) in your region is MEPS. Unfortunately, MEPS does not support payouts, so it cannot be used as a withdrawal method.
However, we offer the following payment providers, which you can use for both deposits and withdrawals: international bank transfers, Neteller, Skrill, and cryptocurrency. To clarify again, these withdrawal options will become available to you after they are registered in our system through an initial deposit.
We goal to offer a diverse range of payment methods, enabling clients to select the most suitable and efficient option for their needs. While we cannot influence the costs associated with certain payment methods, such as intermediary bank fees, we remain committed to providing you with the opportunity to find the optimal solution by offering a variety of payment providers and regularly updating our selection.
If you require further assistance or have any questions, please do not hesitate to contact our support team.
Admirals
Reply from Admirals Group
Dear Ofer,
We regret to hear about your dissatisfaction. Our goal is to provide the highest level of service to our customers. But, unfortunately, we were unable to identify your account based on this feedback.
Please reach out to us directly at global@admiralmarkets.com so we can better understand and rectify the issues you've faced.
We are always open to constructive conversations and would be happy to assist you.
Admirals
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