Admiral Slots Reviews 

147
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the staff for being welcoming, friendly, and helpful, often offering refreshments and creating a pleasant atmosphere. Many appreciate the warm welcome and the engaging service provided by the team, contributing to a positive overall experience. Reviewers also note the good variety of machines available and that they are generally in working order, enhancing the user experience. However, some people were dissatisfied with certain staff members, citing instances of unprofessional conduct, personal bias, or being made to feel unwelcome. A few other people also felt that some machines' performance was inconsistent or changed over time.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and welcoming,... See more

Product

Customers had ambiguous experiences with product, with some reviewers praising the variety of slot machines,... See more

Service

Reviewers highlight positive aspects of service, noting that promotions are spot on and machines are... See more

User experience

Reviewers mention positive feedback about the user experience, often highlighting the friendly and welcoming... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Mostly I play at night .the staff member are so welcoming.specally gonzelo

Rated 5 out of 5 stars

Always a warm welcome, and offered drinks/snacks as soon as I entered, various bonus events ( Cash match, Bingo Etc....) Good selection of machines, although a few of them don't seem to pay out fairly... See more

Rated 5 out of 5 stars

A warm welcome and really helpful, friendly staff. Regular promotions and refreshments on offer are the order of the day. Good choice of machines to play in a clean, comfortable environment. Ha... See more

Rated 5 out of 5 stars

Ipswich admirăl casino has a great customer experince. I really enjoy coming here and chatting with the friendly staff, especially Wes and Josh! Cool guys.


Company details

  1. Events & Entertainment

Information provided by various external sources

Luxury Leisure Talarius, trading as Admiral, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 230 high street and seaside gaming venues, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional “fruit machines.” Luxury Leisure Talarius is also home to Kwik Tan, a market leading UV Tanning service with over 40 salons across England, and 5 catering outlets, including ‘The Coffee Trader’.


Contact info

3.7

Average

TrustScore 3.5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(147)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Only play poker in these sespits

Only play poker in these sespits. Lost every time in 10 outings, Catford, Bromley and Orpington. You put £100 in, you are lucky if you get £50 back. Should be investigated by gambling commission, also a lot of low life scum just dossing in there.

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service the area manager…

Poor customer service the area manager at Coventry knows about it. Made a decision about a Owen’s poor customer service before even investigating the problem!
Why do you pay an area manager to not even respond to a complaint then close the case. I use Shipleys now a lot better service.

16 February 2024
Unprompted review
Rated 5 out of 5 stars

I visited admiral Brighton I was…31

I visited admiral Brighton I was welcomed with a smile and a good customer service from Joshua Almeida, Royston, Lucy
The shop is clean and staff very helpful
They are professional and polite
I will visit this shop again to play my favorite slot machines .
Coffe is the best in Brighton .
Thank you to the staff very friendly and helpful.
I will invite more friends to enjoy the new games at Brighton admirals slots

31 March 2024
Unprompted review
Rated 3 out of 5 stars

Enjoyed it

Enjoyed it, I had a great time here. Lost abit of money but also won a few. Great customer service :)

1 March 2024
Unprompted review
Rated 1 out of 5 stars

Admirals in general

Admirals in general. Is a depression you guys should stay away from.

Admirals in HARROW ON THE HILL. Is almost like a bank they just collect money but never get back. Someone hit 2 machines with a stole it didn’t break and they got me arrested saying I have cause over £9000 damage.

Who is interested and in helping we get ADMIRAL, corals and all these gamble shops closed down please do get in contact with me, I have a plan and a group to do so legally. We need our community’s safe.

My name is Bashir

7 July 2023
Unprompted review
Rated 5 out of 5 stars

Wow…..I’m so happy that I enjoyed my…

Wow…..I’m so happy that I enjoyed my self at the admiral slots shop in angel Islington the staff Sheba and Helina very welcoming and Sheba helped me to choose a game and made maestro tea in town
Helina made sure I’m relax and get me biscuits . Both have a very good customer care and they are professional
Thank you

31 January 2024
Unprompted review
Rated 1 out of 5 stars

Admiral Banbury-

Admiral Banbury-
£400 in and barely any payout
Offered a drink when I walked in, it was only 2 hours later when the staff changed over that a male offered me a drink, the earlier female staff didn't bother with the players.
The female staff kept pressing the 'cctv is monitoring blah blah blah' button which got irritating
Never got offered any promotions when I was in there, yet when I got to basingstoke, they're on you as soon as you walk in for any promotions

8 January 2024
Unprompted review
Rated 1 out of 5 stars

Visited Arcade in Hull

Visited Arcade in Hull, machine was faulty. Went back 5 times while they investigated over period of a month. Obviously there was no real investigation, avoid them like the plague.

7 December 2023
Unprompted review
Rated 1 out of 5 stars

After visiting their Dawlish branch…

After visiting their Dawlish branch regularly for a few years and having been to several of their 'parties' now I have watched the staff time after time give prizes and money to their friends and favourites every time. Surely, the point is to reward loyal customers not let staff give money to their friends. I lived in the West Midlands before this and the same went on in their branch there. It seems Admiral need to keep a better eye on their staff nationwide.

23 December 2023
Unprompted review
Rated 1 out of 5 stars

I’m receiving marketing texts almost…

I’m receiving marketing texts almost daily and I’ve never even signed myself up for an account.

This is a serious GDPR issue if they just let people sign up with any old phone number with no form text code or confirmation.

I will be raising this further if nothing is done to resolve this.

7 December 2023
Unprompted review
Rated 1 out of 5 stars

please please keep away from admiral…

please please keep away from admiral arcades there a disgrace in terms of payouts there the worst on the high street especially any of there 100 jackpot machines especially the money mad martians etc elvis they have updated the machines about a month back all over youtube people are getting ripped off having to put 100,s of pounds in for a feature bonus to get a tiny payout these crooks need shutting down there % payouts are ridiculous please people stay away up and down the country the legally stealing your money

8 September 2023
Unprompted review
Rated 1 out of 5 stars

DISGUSTING PLACE NEEDS INVESTIGATING 2…

CAMERWELL GREEN ADMIRAL 24 HR Disgusting they need management 2 check out that UNPROFESSIONAL LACK OF work environment . The staff employed there. I have to always ask for drinks
As THAT'S all they got 😳 DONT provide NO CRISPS NO
BISCUIT 4 over a yr now. We are paying customers who provide yr salary Respect your customers . If there's any 1 reading this frm Head office go investigate. BTW I keep getting bitten They have fleas of some sort Get the flea Busters in I won't be returning

11 August 2023
Unprompted review
Rated 4 out of 5 stars

Can be good fun if used sensibly

Free play promotions, cash match, tournaments and ‘party days’ do add a bit of fun to the experience. Most of the staff are pleasant but one or two are best avoided. Not really a fan of a 24 hour gambling facility in any town. As far as the games themselves go the general consensus is the bonuses are laughable in relation to the wager. I realise there will be some bonuses higher than others, but I played Star Turns for 30 minutes, 25p stake, I eventually got the bonus, it paid 50p…if there is no likelihood of a fair reward people will just stop playing….

27 June 2023
Unprompted review
Rated 1 out of 5 stars

Wallasey liscard

What a disgraceful arcade never walked out with money in my pocket it is on the lowest payouts never even had 1 jackpot of a £100 jackpot community game vulgar place it is the lowest of the low that’s why they have so many staff as they r just robbing customers blind vile place hope the owner dies

20 May 2023
Unprompted review
Rated 1 out of 5 stars

Really awful and very mind-numbingly…

Really awful and very mind-numbingly boring.
There's a clique and if you don't fit in you may as well leave. The manager was aggressive in a manner so I walked out in disgust. Always seem to be advertising so that says a lot about this particular branch. I have PTSD and feel like I was targeted by the "manager" and another member of staff.

27 April 2022
Unprompted review
Rated 5 out of 5 stars

i dont usuall leave reviews but must…

i dont usuall leave reviews but must say this is the best online slots i have ever played, lost money as we all do but also had some very nice wins, the customer service is very good, no wating around, the agents are all very friendly and helpful, well done Admaral online slots for being one of the best,

27 February 2023
Unprompted review
Rated 1 out of 5 stars

Our players are at the heart of…

Our players are at the heart of everything we do. That's a lie they don't have hearts the only thing they have is our money after there machine con you for nothing. I have beep playing machines in the industry for the best part of my adult life and this company is by far the worst of them all. Let this sink in. How would you feel if you went in 20 times in a row and lost a tenner. How would you feel if you went in with £100 20x and lost. How would you feel if you went in with £300 10x and lost. How would you feel if you went in with 3k and the biggest win you got was £60. Because that's what happens if you go in these places. If you decide to go in for a cuppa make sure you have £400 on you as you will of spent that betime you finish your drink or better still DONT GO IN. Go on holiday instead or just give your money to someone who needs it more. Admiral are just a legalised buisness that rip you off. You won't get your expected rtp. The whole gambling industry is a massive con and its getting worse. If you don't belive a word of this revew go and try it. You might get super lucky the first time and that's a very big might but don't say you weren't warned. The bar x 7s c
£25 jackpot can take over £300 with out a single £10 win. The bullion bars machine can take well over £150 to get a top feature which is likely to give you £2 rainbow riches clover can take over £1k just to get a £5 win. The £5 jackpots are by far the fairest machines of all they only take about £90 to get a couple of fiver jackpots in. Oh and once you start losing you have the staff standing watching every press you do on the machines asking you stupid questions like are you winning when they know fine well your not as they can see how much you have lost in the office. On a plus note they are happy to keep feeding you with hot drinks to keep you sitting there pumping your hard earned money into their company's piggy bank. No wonder they make billions each year. I won't be going back infact I won't touch another gambling device ever. Your not buying entertainment you just being robbed. If you do go in to a admiral casino/arcade I do wish you the best of luck and gamble responsibly haha

25 March 2023
Unprompted review
Rated 1 out of 5 stars

Admiral Reading- Daniel takes drugs got…

Admiral Reading- Daniel takes drugs got my child’s father hooked. Makes out I have 10 kids by 10 fathers (not true), tells Mat not to see his kid long as he pays for him it ok, tell me oh my fault mat does drugs yet he supplies them. Tell me I abuse my children, I am a “paddington bear b*tch ( whatever that means) and a “degenerate mother” ( whatever that is). He has ruined my life making comments Reading a small place and he will find me. Warning me not to tell Mat what he saying. How can this company employ bullies and drug addicts

12 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look