I am new to Advcash and was testing how things work. I started by funding a small amount to ensure it would work but when I moved to add a larger amount the system wouldn't accept my card that I had u... See more
Advcash (*CLOSED*)
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great crypto conversion website. I've been using their services for over 6+ months now, never had any problems, the customer support is really nice and the fees are low. I'm from a third world country... See more
Crypto deposit invoice validity ends after 15 min. You don’t get an email with options when blockchain is slow. After some time rates can be very unfavorable. A direct response if transfer is late wou... See more
Company replied
My experience with Advcash support: November 15-21, 2023. My problem: I have an error transferring fiat to a deposit. Advcash support team is responsive and responsible. They respond to the user's... See more
Company details
Written by the company
Advcash is a feature-loaded crypto-enabled payment platform for both personal and business users. Multiple deposit and withdrawal options, prepaid cards, buy and sell crypto, mass payouts, crypto business tools and more.
Contact info
You should know
terrible kyc experience
terrible kyc experience. i did not even log in my account for months and suddenly i receive verification failed message from kyc department of advcash. after that i sent them 20+ emails no response from them. I dont want my account here anymore.
10 December 2023
Unprompted review
Reply from Advcash (*CLOSED*)
We apologize for this issue and for a delay with our response. There have been a KYC issue for your account related to a false match in a high risk database, but upon manual review our operators have been able to fix it. The verification department is under heavy load right now, so slight delays in responses are unfortunately possible for some time. Our operators are just about to respond in your ticket. Your verification has been reinstated. Thank you for bringing this to our attention, and sorry again.
Real customer service
Useful, with great real Support when you have questions.
15 December 2023
Unprompted review
amazing team,user friendly website
14 December 2023
Unprompted review
Excellent and trustworthy service
Reliable money transfers; Prompt and professional support
15 December 2023
Unprompted review
Thank you advcash for your services
12 December 2023
Unprompted review
Very satisfied.
13 December 2023
Unprompted review
Patience Kind Professional.
Patience Kind Professional.
My English not very well.
13 December 2023
Unprompted review
I like their service
I like their service. Working good always even in Russia.
1 January 2023
Unprompted review
Customer service is fast. Kind and professional women
Very kind, they helped me recover my verified account, it is a 100% secure wallet. Excellent customer service, low fees, better than a bank.
8 December 2023
Unprompted review
Verification on Visa/Master Card
i was having problem with the abovesaid. But thankfully with the help and guidance from your personnel it was solved eventhough there were a few hiccups along the way. thank you guys.
6 December 2023
Unprompted review
Well organized and good service
Till date all my transfers have been promptly credited and the process is very organised. With good customer support
7 December 2023
Unprompted review
Have been using it for two years now
Have been using it for two years now, everything works well. Now had the first interaction with the customer support, quick and good. Thanks!
6 December 2023
Unprompted review
Excellent atention
I made a transfer without properly filling out the concept and they took care of fixing it, keeping me informed at all times
4 December 2023
Unprompted review
Just finished verifications
Just finished verifications, maybe a little bit too "thoroughly", but in the end maybe this is OK for eliminating "bad actors".
5 December 2023
Unprompted review
Fast and clear answer.
4 December 2023
Unprompted review
fast and trsutworthy
fast, kind, kinda high fees but trustworthy and you get your crypto in time 9/10
4 December 2023
Unprompted review
Helpful Service
have been using this service for several months, so can easily reccomend it
4 December 2023
Unprompted review
Thank you very much for assistance in…
Thank you very much for assistance in solving my problem!
1 December 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.