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AEA Airguns Shop Reviews 

635
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and standards of the products, often noting that items perform flawlessly and arrive in perfect condition. The ordering process is frequently described as simple and easy, with many appreciating the prompt answers and smooth communication. Reviewers highlight the excellent service, fast shipping, and timely delivery, with many orders arriving quicker than expected and well-packaged. Some people were dissatisfied with the service, reporting issues with unreceived orders or long waiting times for items that were out of stock. A few other people also felt that some products did not fit as expected or arrived with quality control issues like leaks, scratches, or rust. There were also instances of faulty items requiring returns or repairs, with some experiencing delays in getting their issues resolved.

What people talk about most

Product

Reviewers mention positive feedback about product quality and availability, with many finding a wide range of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast shipping and quick... See more

Service

Customers had positive experiences with service, often highlighting excellent communication and fast... See more

Order

Users describe positive interactions with order, with many reviewers finding the ordering process easy and... See more

Quality

Customers consistently note positive experiences with quality, with many products arriving in perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your products are always of good quality, and high standards. Your company to me, seems to be an enthusiastic approach, to modern day fun and training with firearms. My friends, good luck in your tact... See more

Company replied

Rated 5 out of 5 stars

When I recieve exactly what I order from a company, and the order process is simple, the shipping experience (with tracking) is comforting, and the parts recieved perform flawlessly, that company de... See more

Company replied

Rated 5 out of 5 stars

My experience with these guys was some of the worst service I’ve ever had! I order my part on The 26 th of November and I still haven’t received it. Not to mention the 4or 5 emails I’ve sent them only... See more

Company replied

Rated 5 out of 5 stars

Very impressed. I pre-ordered a rifle so had to wait a while but this was explained clearly beforehand, the rifle arrived on time and has been a joy to shoot. I had some technical questions and AEA al... See more


Company details

  1. Sporting Goods Shop
  2. Airsoft Supply Shop
  3. Ammunition supplier
  4. Outdoor clothing and equipment shop
  5. Shooting Event Area
  6. Shooting range

About AEA Airguns Shop

Written by the company

AEA Airguns Shop brings you the raw power and precision of AEA’s PCP airguns at unmatched value. Whether you're after the brute force of the HP MAX, the versatility of the Challenger, or the cutting-edge design of the Terminator, we’ve got the firepower to elevate your shooting experience.

From complete setups to essential spare parts and upgrades, our selection is built for those who demand performance without compromise. Join thousands of airgunners who trust AEA for big bore innovation, affordability, and relentless quality.

Go to AEA Airguns Shop


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

635 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(635)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick handling of order and…

Very quick handling of order and shipping arrived within 2 1/2 days despite being shipped internationally across Europe.

12 January 2026
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Reply from AEA Airguns Shop

Hi Moe,
Great to hear everything arrived so quickly! Thanks for sharing your experience and for choosing us.

Rated 5 out of 5 stars

AEA PERFECT

Fantastic website delivery is really good staff very helpful
Products are not to bad maybe more sales 🧨

9 January 2026
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Reply from AEA Airguns Shop

Hi Martin,
Thank you for the great feedback! We’re really happy to hear you had a smooth experience with the website, delivery, and our team.
Noted on the sales - we’ll do our best to bring more good offers your way.
Thanks again for your support!

Rated 4 out of 5 stars

Air rifles.

Ordered aea SF standard over black Friday 2025 and it's faulty, contacted them many times and no reply.

I've had to contact the bank to raise a dispute, still not been able to return rifle or had refund.

I bought the aea SF Compact mid 2025, the rifle operates as it should, all good.

Bought the aea HP rifle late 2024 early 2025 I think, but it was faulty, on that occasion they was really good and accepted the return.

Basically, all could be good, but you could also end up in my situation.

Update - Finally got in contact after nearly 2 months and can return the rifle for full refund. 🙂

Adjusted from negative 1 star to 4 stars as never had any problems with previous orders. ( Just been stressful, thought I was stuck with faulty rifle, lol )

Plus, the 'AEA SF Compact' is so cool. 🙂

27 November 2025
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Reply from AEA Airguns Shop

Hi there,
Thank you for taking the time to update your review and for your honest feedback. We’re glad we were able to resolve the situation and appreciate your patience - and we’re happy to hear you’re enjoying the AEA SF Compact. Please don’t hesitate to reach out if we can help in the future.

Rated 5 out of 5 stars

Excellent packaging

Excellent packaging, fast shipping. The best packaging in Europe — for me!

2 January 2026
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Reply from AEA Airguns Shop

Hi there,
Thank you very much for your kind words! We’re really happy to hear you were impressed with the packaging and shipping - that means a lot to us.

Rated 5 out of 5 stars

Great experience overall

Great experience overall. The item arrived incredibly fast from Spain to Germany, and the service was smooth and reliable. I’m very satisfied and would definitely order again.

19 December 2025
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Reply from AEA Airguns Shop

Hi there,
Thank you so much for the kind words! We’re really happy to hear everything arrived quickly and that you had a smooth experience. We’ll be glad to see you again anytime.

Rated 5 out of 5 stars

Your products are always of good…

Your products are always of good quality, and high standards. Your company to me, seems to be an enthusiastic approach, to modern day fun and training with firearms. My friends, good luck in your tactics, and hopefully will be doing business, again soon. Sincerely, Barry Anderson.

19 December 2025
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Reply from AEA Airguns Shop

Hi Barry,
Thank you very much for your thoughtful and encouraging words. We truly appreciate your trust and are glad to hear you value both the quality of our products and our approach. Wishing you all the best, and we look forward to doing business with you again soon.

Rated 5 out of 5 stars

Everything about AEA is great

Everything about AEA is great. Very pleased with the service.

28 November 2025
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Reply from AEA Airguns Shop

Hi Stelios,
Thank you so much for the great feedback! We’re really glad you’re happy with our service and truly appreciate your support

Rated 5 out of 5 stars

Fast delivery

Good service and quick delivery

17 December 2025
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Reply from AEA Airguns Shop

Hi Asa,
Thank you for your kind words! We’re happy to hear you were pleased with the service and fast delivery.

Rated 5 out of 5 stars

My experience with these guys was some…

My experience with these guys was some of the worst service I’ve ever had! I order my part on The 26 th of November and I still haven’t received it. Not to mention the 4or 5 emails I’ve sent them only to get the ganeric answer of “we are so far behind we will return your messages as soon as we can”

28 November 2025
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Reply from AEA Airguns Shop

Hi Myke,

We’re genuinely sorry for the frustration this situation caused and for how the delays came across. Unfortunately, the shipment was held by customs, which is outside of our direct control, but we stayed in constant contact with the courier and provided all requested documents as quickly as possible.

We can also confirm that the order has now been delivered. We understand how disappointing the wait and limited updates can feel, and we appreciate your patience while this was being resolved.

Thank you for your feedback - it helps us improve how we communicate during situations like this.

Rated 5 out of 5 stars

Very fast shipping,well packed…

Very fast shipping,well packed goods,thank you!

26 November 2025
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Reply from AEA Airguns Shop

Hi Antonin,
Thank you for your kind words! We’re happy to hear everything arrived quickly and well packed. Enjoy your purchase!

Rated 5 out of 5 stars

thumbs up

i bought a challenger nova and a 10x44 sfp vector scope from here during the last sale, alot of value and power for the price, perfect for thoes who like to build themselves

26 November 2025
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Reply from AEA Airguns Shop

Hi Mitrevski,
Thanks for the thumbs up! We’re glad you’re enjoying the Challenger Nova and the Vector scope - great combo, especially for builders. Appreciate your feedback and trust!

Rated 1 out of 5 stars

Gun is damaged from the package doesn’t…

Gun is damaged from the package the barrel looks like it was dropped multiple times it has huge deep scratches it is covered in rust the wooded stock is cracked there was a machining error due to poor quality control of the products ( I know that’s not their fault entirely but they are responsible for rectifying the issue) however they should inspect the product before they send them out the door clearly they did not do so... They didn’t respond to any emails. Doesn’t fire, no customer service, I’ve since had to buy a new gun from another pcp shop & I'm stuck with a gun that doesn’t work and has multiple flaws Francisco the owner hasn’t had anyone respond to me, I highly do not recommend buying from them. They took over a thousand dollars U.S. and ghosted me.

EDIT: I wrote this review days ago and still no email response or response to this review. Shows the quality of the business they run. DO NOT BUY.

30 November 2025
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Reply from AEA Airguns Shop

Hi Dylan,

We are genuinely sorry to hear about the condition of the rifle and the frustration this has caused. We want to assure you that we certainly haven't ignored you - our team sent a detailed email responding to your feedback with a proposed solution to make this right.

It looks like that message may have landed in your spam folder, as we are still waiting for your reply. Please take a look so we can move forward and resolve this for you immediately!

Rated 5 out of 5 stars

I had a very good contact with the shop…

I had a very good contact with the shop staff once again as I made a second purchase through it which was very helpful. The item was dispatched very quickly and I received my airgun in few days within Europe.

7 November 2025
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Reply from AEA Airguns Shop

Hi Jeremi,
Thank you for your kind review! We're happy to hear your second experience with us was just as smooth, and that your airgun arrived so quickly. We truly appreciate your trust and repeat business.

Rated 5 out of 5 stars
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi William,
Thank you for your review! We're glad to hear you're enjoying the gun and feel it's great value for the money. If you need anything else, we're happy to help.

Rated 5 out of 5 stars

Confidence

Easy to order. VEry fast shipping and delivery.
Nicely packed.
Perfect.

30 October 2025
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Reply from AEA Airguns Shop

Hi RG,
Thank you for your great review! We're happy to hear the ordering process, fast delivery, and packaging all met your expectations. Perfect is exactly what we aim for!
If you ever need anything, we're here for you.

Rated 1 out of 5 stars

Rifle not functioning, no replacement or refund!

Over a year ago, 24th October 2024, I bought an megalodon at aeaairguns.shop. It was backordered so it got delivered in januari. Beautiful rifle to look at. Pressure gauge showed 150 bars so I decided to hang my compressor to push it to the 310 it was supposed to handle. Nothing happened. Tried a handpump and hooked up another pcp rifle on which the compressor worked perfectly. Contacted customer service and shipped it back to Spain. It returned to me approximately 8 weeks later. Still the pressure gauge showed nothing else then the 150 bars. Contacted customer service once again. Via mail received the answer that mine happened to be equipped with a regulator with was set to 150 bars. Got instructions (there is NO decent manual for any of their rifles!) how to turn it up and it finally showed the pressure I expected. It didn't matter it was now unregulated as I wanted it to go full power. Took it to the rifle range and shot several times. Way low output. As I found online this could be caused by the decocking lever I unscrewed it. Finally it shot full power, less than a magazine in the weapon completely locked up. Went back home and tried to find out what exactly locked in place. Unfortunately I couldn't resolve so contacted customer service once again. Returned the rifle again and in three weeks I finally got an offer to replace the rifle or to receive a coupon. I opted for a replacement. I received a notification for a newly placed order and saw it also was backordered. I contacted once again and received a response it was going to take another 4 months. Now we'll over 7 months in there's still no replacement and communication went completely silent. I gave them another two weeks to replace or refund and they still did not answer. As of now I'm in contact with th European Consumer Centre for aid and if they do not respond to them I will file for a European Small Claims procedure.

6 November 2024
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Reply from AEA Airguns Shop

Hi Bart,

Thank you for taking the time to share your experience. We are sorry to hear how frustrating this situation has been for you - long delays and repeated repairs are never the experience we want for our customers.

We would like to clarify that we have privately discussed with you the available options regarding repair and replacement, and your rifle has been fully repaired and ready for return for a considerable time. Regarding option to replace, the model has been on backorder from the manufacturer, which is why immediate shipment has not been possible. As distributors, we are dependent on their production timelines, and we communicated these lead times during our correspondence.

We remain open to resolving this matter fairly and logically, and we are still ready to provide either the repaired unit or the replacement as soon as stock becomes available.

We will continue to cooperate with ECC to reach a conclusion, and we encourage you to contact us directly as well.

Rated 5 out of 5 stars

Great store 5 stars!

Professional and prompt

10 October 2025
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Reply from AEA Airguns Shop

Thank you for recognizing our effort and leaving a positive review!

Rated 5 out of 5 stars

Very satisfied

Very satisfied. Professional reply, good service. Beautiful package. Expedition in time. Very satisfied

27 May 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Thank you for the 5-star review!

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