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AEA Airguns Shop Reviews 

642
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and standards of products, noting items perform flawlessly and arrive as described. The ordering process is frequently highlighted as simple, smooth, and supported by excellent service and clear communication. Delivery receives widespread commendation for its speed, efficiency, and secure packaging, often arriving faster than anticipated. Conversely, some customers noted product quality issues, reporting faulty, damaged, or ill-fitting items, sometimes due to quality control. Others experienced prolonged delivery times or backordered items. A minority also cited dissatisfaction with customer service, mentioning unresponsiveness or unclear updates.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and high standards... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping and quick... See more

Order

Consumers find order to be a positive experience, with many reviewers praising the ease of the ordering... See more

Service

Clients share positive opinions on service, with many reviewers highlighting excellent communication and fast... See more

Quality

People report positive experiences with quality, noting that products often arrive in perfect condition, are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your products are always of good quality, and high standards. Your company to me, seems to be an enthusiastic approach, to modern day fun and training with firearms. My friends, good luck in your tact... See more

Company replied

Rated 5 out of 5 stars

When I recieve exactly what I order from a company, and the order process is simple, the shipping experience (with tracking) is comforting, and the parts recieved perform flawlessly, that company de... See more

Company replied

Rated 5 out of 5 stars

My experience with these guys was some of the worst service I’ve ever had! I order my part on The 26 th of November and I still haven’t received it. Not to mention the 4or 5 emails I’ve sent them only... See more

Company replied

Rated 5 out of 5 stars

Very impressed. I pre-ordered a rifle so had to wait a while but this was explained clearly beforehand, the rifle arrived on time and has been a joy to shoot. I had some technical questions and AEA al... See more

Company replied


Company details

  1. Sporting Goods Shop
  2. Airsoft Supply Shop
  3. Ammunition supplier
  4. Outdoor clothing and equipment shop
  5. Shooting Event Area
  6. Shooting range

About AEA Airguns Shop

Written by the company

AEA Airguns Shop brings you the raw power and precision of AEA’s PCP airguns at unmatched value. Whether you're after the brute force of the HP MAX, the versatility of the Challenger, or the cutting-edge design of the Terminator, we’ve got the firepower to elevate your shooting experience.

From complete setups to essential spare parts and upgrades, our selection is built for those who demand performance without compromise. Join thousands of airgunners who trust AEA for big bore innovation, affordability, and relentless quality.

Go to AEA Airguns Shop


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

642 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(642)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great store 5 stars!

Professional and prompt

10 October 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Thank you for recognizing our effort and leaving a positive review!

Rated 5 out of 5 stars

Very satisfied

Very satisfied. Professional reply, good service. Beautiful package. Expedition in time. Very satisfied

27 May 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Thank you for the 5-star review!

Rated 4 out of 5 stars

Placing the order was easy.

Placing the order was easy.
I wanted to place another order and asked for help to have both orders to be delivered in one shipment.
I did not receive a reply.

30 September 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Thank you for sharing your experience and reaching out to us, we are glad to inform that your request was resolved! Thank you for the review!

Rated 1 out of 5 stars

Poor web site i selected diff orings…

Poor web site i selected diff orings got all the same ones

25 September 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

We're sorry you had an issue with your O-rings. However, our system shows you ordered three of the same size. If you intended to purchase a variety, please use support form on our website and we can quickly confirm the details and help arrange the correct items for you!

Rated 5 out of 5 stars

AEA gets Five Stars from me!

When I recieve exactly what I order from a company, and the order process is simple, the shipping experience (with tracking) is comforting, and the parts recieved perform flawlessly, that company deserves Five Stars! The ordered parts totally fixed the leaky air problem. I would order from AEA again if any of my AEA machines ever needs repair parts in the future. I would recommend AEA.
Thanks,
Satisfied Customer

29 September 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Thank you for sharing your experience, we are glad to hear that the problem with the airgun was fixed and that you are satisfied!

Rated 5 out of 5 stars

Did not fit AEA Terminator .35 at all…

Did not fit AEA Terminator .35 at all or not even close. Piece was too small, it fit the Aea hp ss I emailed Aeainfo email and no response

Editttt* they responded back and the issue was resolved

31 August 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Thank you again for bringing this fitment issue to our attention.

We sincerely apologize for the initial lack of response and the delay in addressing this matter. We're happy to confirm that a member of our team has now been in contact with you, and we have shipped out the correct part for your AEA Terminator. We hope the new part fits perfectly and that your experience improves!

Rated 5 out of 5 stars

Delivery was faster than expected and…

Delivery was faster than expected and website had a good description of item it was the right part I needed.

12 September 2025
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Reply from AEA Airguns Shop

Thank you for leaving a good review, we are proud to know that you liked our website!

Rated 1 out of 5 stars

Faulty gun received

I've received a gun that's faulty, leaking air due to obvious quality control issues. I was told that the others they have in stock are the same so requested a refund as I'm not prepared to accept a new gun like this as its not fit for purpose. Customer services have been little or no help so I've had to start a claim with my credit card company.

2 September 2025
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Reply from AEA Airguns Shop

Thank you for leaving this detailed, albeit concerning, review. We are truly sorry to hear about the quality control issues, particularly the air leak and the presence of rust, which is absolutely unacceptable on a new product.

We recognize and appreciate your long-standing relationship with us, and we sincerely apologize for the initial lack of support you experienced. Please be assured we are taking immediate action to address the severity of this issue and the associated credit card claim. We appreciate your patience as we finalize this resolution!

Rated 1 out of 5 stars

AEA/wolfiek group worse service ever

I bought an air rifle from the authorized dealer in Spain a while back, wolfiek group. After about a year, it started leaking air. Instead of repairing it under warranty, they just mailed me a set of seals and basically told me to fix it myself. I managed to get it working, but less than a year later the exact same issue came back — and this time I couldn’t fix it.

After a lot of pushing and reminding them about EU consumer rights, they finally agreed to take the rifle back. It’s been with them for months now, since January 2025. First they tried to make me pay for the repair (even though it’s clearly under warranty), then they said they’d have to wait several more months for parts. As of now, I still don’t have my rifle back, no repair, and no clear updates.

This is absolutely unacceptable. EU law guarantees at least two years of warranty protection, yet I’ve been ignored, delayed, and treated like it’s my problem. Their customer service has been awful, and the whole thing feels like they’re just hoping I give up.

I’ve already warned them I’m considering legal action, but they just don’t care. Honestly, this whole experience has been a nightmare and shows zero respect for customers.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Great price and come fast

Great price and come fast

21 August 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Chris,

Thank you for your feedback. We’re pleased you received your order quickly and at a great value. We look forward to your next order!

Best regards,
AEA Airguns Shop Team

Rated 5 out of 5 stars

Everything OK.

Everything OK.
Quick delivery.
No problem.

19 August 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Pavol,

Thank you for sharing your experience. We’re glad everything went smoothly with your order and that it arrived quickly!

Best regards,
AEA Airguns Shop Team

Rated 5 out of 5 stars

Very accurate and professional

First of all, I would like to say I purchased both the AEA HP SS .22/.25 back in 2021 and just this year I had only one problem and that was due to a broken valve stem. I reached out to AEA for a replacement and from the communication, delivery, and product it was all A-1 thanks

16 August 2025
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Reply from AEA Airguns Shop

Hi Lamonte,

Thank you for sharing your experience. We’re glad to know that the process process went smoothly and that your AEA HP SS continues to perform well. We look forward to supporting you on your future purchases and ensuring the same level of quality and service!

Best regards,
AEA Airguns Shop Team

Rated 5 out of 5 stars

The exact product

The exact product

8 August 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Melvin,

Thank you for taking the time to share your experience. It means a lot to us, and we're glad to know everything met your expectations!

Best regards,
AEA Airguns Shop Team

Rated 5 out of 5 stars

Easy shopping experience

I was able to quickly search for my item and pay. It arrived in about 1 week. Smooth transaction.

Thanks

5 August 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Joe,

Thank you from all of us for your thoughtful review. Feedback like yours encourages us to continue delivering the best service!

Best regards,
AEA Airguns Shop Team

Rated 5 out of 5 stars

Pellets shoot great

Pellets are top rate , fast shipping and a great price

24 July 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Jonathan,

Once again, thank you for sharing your experience. We're pleased to have you as part of our customer community and appreciate your support!

Best regards,
AEA Airguns Shop Team

Rated 5 out of 5 stars

The speed and accuracy they send me my…

The speed and accuracy they send me my order.
Untill now; top service

17 July 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Jos,

We truly appreciate you taking the time to share your experience. It means a lot to us, and we're glad to know that the quality of service and delivery met your expectations!

Best regards,
AEA Airguns Shop Team

Rated 5 out of 5 stars

A very good and reliable website

A very good and reliable website with quality products at competitive prices. My order was delivered within four business days, neatly packaged. I will definitely order from them again.

14 July 2025
Unprompted review
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Fred,

Thank you for your positive review. We're pleased to have you as part of our customer community and appreciate your support!

Best regards,
AEA Airguns Shop Team

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