I purchased a Brayden baby manikin from this company approximately nine months ago at a cost of just under £900. It has only been used on a small number of occasions for teaching, but after around... See more
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The items arrived on time and in good condition, however the costs rose because UPS estimate the import/carriage charges, I certainly did not expect an additonal charge of such a large amount. So Ser... See more
I was looking for a replacement battery for the defibrillator. I found this company's website and ordered the required battery because their website showed it as a stock item. However, the next day... See more
The item was ordered on 2nd December and my account was immediately debited, however the item was "not in stock" and I was not advised of this. It was only when I queried what was happening was I i... See more
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Company details
Written by the company
About AEDexpert | Medisol AEDexpert is the UK web shop for Medisol, a Dutch supplier of Automatic External Defibrillators (AEDs). Founder and CEO Pieter Joziasse, a former paramedic, founded Medisol in 2001 to supply AEDs, accessories and resuscitation manikins and equipment to anybody who needs them. Medisol has fast become Europe’s largest independent supplier and market leader in the sale of AEDs and resuscitation manikins and has won a Golden Gazelle award for the top 100 fastest growing companies in The Netherlands, every year since 2001! Our mission is to ensure everyone around the world has access to a defibrillator within 6 minutes! AEDexpert.co.uk was opened in 2012 for all UK customers, followed by AEDexpert.ie for Ireland, we now ship throughout the world, with thriving Arabic, European and International markets. All orders are shipped direct from our centrally located warehouse in Vlissingen. Our experience and professionalism ensure you of an excellent shopping experience and our friendly expert sales teams are always available to offer advice, answer questions and solve problems. At AEDexpert, you are not referred to a call centre, real people and dedicated employees will deal with all aspects of your transaction personally. Free delivery We offer free UPS tracked shipment, regardless of the size of your order! Export brokerage fees where applicable are not included.
Contact info
Mercuriusweg 12, 4382NC, Vlissingen, Netherlands
- +44 (0) 1223 790124
- info@aedexpert.co.uk
- aedexpert.co.uk
1.3
Bad
132 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and efficient
19 September 2017
Unprompted review
After contacting the helpline with my wuery
After contacting the helpline with my query, the staff discussed options and gave me sensible professional advice. Thanks
13 September 2017
Unprompted review
Very easy to use website
Very easy to use website, very easy payment methods and a fast delivery. What more could I ask for?
30 August 2017
Unprompted review
Order came within the time frame …
Order came within the time frame indicated and contained all that was expected! Thanks.
22 May 2017
Unprompted review
Excellent
Fast, efficient service and great communication throughout the purchasing process.
15 May 2017
Unprompted review
Excellent service with prompt delivery.
12 May 2017
Unprompted review
Website has clear explanation of …
Website has clear explanation of different products. Ordering is straight forward and delivery was quick. overall excellent.
9 May 2017
Unprompted review
Very easy to deal with
Very easy to deal with. Order placed smoothly and paid via PayPal so all documented and confirmed. Goods arrived well packaged and in excellent timescale. Follow up from company was also good. Would recommend.
9 May 2017
Unprompted review
Nice and easy transaction
Nice and easy transaction, only issue was I didn't receive any tracking info.
5 April 2017
Unprompted review
Excellent service!
Great company, excellent service. Highly recommended.
9 February 2017
Unprompted review
Phillips AED battery
Many thanks for a very fast turnaround. Extremely competitive price and great service.
27 January 2017
Unprompted review
Great advice
Great advice & very helpful service. Quick delivery too.
28 November 2016
Unprompted review
Reply from AEDexpert | Medisol
Many thanks for your feedback Kate. We are glad we could help and advise you, if you have any problems or questions in the future, we are always here to help, just give us a call!
Credit
A credit to your business, very fast delivery and help when a part was missing.
5* +, and will definitely recommend to other people also will be using you again.
Thanks
15 September 2016
Unprompted review
Reply from AEDexpert | Medisol
We are glad that your transaction went well and that you are happy with the service we provided. We very much look forward to doing business with you again and we are always here to help if you have any future queries or questions.
Still waiting
Product in stock when I purchased but out of stock once paid for, I have to wait a further two weeks for my purchase to arrive, in total this would have taken six weeks to receive.
15 September 2016
Unprompted review
Reply from AEDexpert | Medisol
Hello Lisa, We are very sorry that you have had to wait so long for an out of stock item and we appreciate how frustrating and inconvenient this is for you. We are doing everything in our power to get your item to you as soon as possible and will keep you updated on any developments. You are always welcome to contact our customer service adviser for help and advice regarding your order. Again we sincerenly apologise for your wait and will do our best to get your item dispatched as soon as the new stock arrives.
Good service
28 August 2016
Unprompted review
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