Amiry & Gilbride Pharmacy Reviews 

308
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their brilliant, professional, and welcoming demeanor, often highlighting individuals who go above and beyond to provide care and attention. The service is frequently described as excellent, efficient, and fast, with many appreciating the personalized approach and clear explanations provided for various procedures and advice. Reviewers also commend the customer service for its helpfulness, responsiveness, and the staff's willingness to listen to concerns and offer solutions, including prescriptions and detailed advice. However, some customers also noted issues with staff attitude, describing some as sour-faced and not welcoming, contrasting with previous positive experiences. A few other people also felt that the service was not always efficient, with one instance leading to a negative outcome after an initial assessment.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly, efficient, and helpful nature... See more

Customer service

People report positive experiences with customer service, highlighting that staff consistently provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff absolutely brilliant was in with a soar ear Lynn at the linwood branch took care of me i had a build up of wax that was extremely painful for two days...... ten minutes and the pain was gone can... See more

Company replied

Rated 5 out of 5 stars

I was having issues with blocked ears and was hoping to find an alternative to olive oil. I was seen by Lynn at Linwood Pharmacy within minutes of arriving, and she kindly took the time to talk... See more

Rated 5 out of 5 stars

Popped into the Anniesland requiring advice and found the staff really friendly and helpful especially Annemarie who took time to listen to my concerns and over and above what I would have expected ju... See more

Rated 5 out of 5 stars

This pharmacy is such a helpful one, efficient and friendly. This week I had cryotherapy with Katey who had gone in specially on her day off and was superb as usual. I also had help from a pharmacis... See more


Company details

  1. Pharmacy

Written by the company

Amiry & Gilbride Pharmacy and Travel Clinic exists to help our patients and our communities live healthier lives. We do this by providing professional, safe, reliable medicines supply both on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of over 130 clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacist clinicians and their teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

308 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(308)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Welcoming Staff

The staff at Amiry & Gilbride have went above and beyond for me regarding my prescriptions and needs. They have always been welcoming and on hand to sort out any problems I've had regarding my GP and medicines. Shoutout to the team!

17 November 2025
Unprompted review
Amiry & Gilbride Pharmacy logo

Reply from Amiry & Gilbride Pharmacy

Thank you very much for taking the time to share this lovely feedback. We’re really pleased to hear about your experience, and I’ll be sure to pass your kind words on to the team, it will mean a great deal to them. We’re always happy to help, and we truly appreciate your support. Many thanks Kirsty

Rated 1 out of 5 stars

WEBSITE NOT WORKING

I went online yesterday 1 November to book a flu vaccine but website not working so unable to book. I tried again today 2 November but still not working. No flu vaccine booked. Will probably now go elsewhere despite having an A & K right across the road from me.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Thanks for the rescue Lynne!

I had an issue with my ear just before going into work. I was seen within 10 minutes and my issue was resolved in no time at all with zero fuss, and I still managed to get to work on time!

Thank you Lynne for your help! You made my nightmare of a week a little better!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and friendly service

Had a travel consultation with Priyanka, she was extremely helpful and friendly, explained everything clearly and offered lots of good advice. Even offered lots of basic medications useful for travel via the free Pharmacy First service, which was very helpful and very much appreciated, thank you!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Recently changed doctor

Recently changed doctor, popped into the Cardonald pharmacy to let them know as I had repeat prescription in place. Freida was fabulous, she took all the details and contacted my new doctor and everything was very smooth. Thank you so much Freida.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Hearing Examination

Nidhj in Bearsden examined my ears and was very reassuring and helpful. She then did a hearing test, and will organise an appointment with an audiologist. I was very grateful for her help and advice.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Want to thank the pharmacist Francesca for her patient , kind explanation and guidance today for my uncle . What a lovely , professional but friendly manner .

19 August 2025
Unprompted review
Rated 5 out of 5 stars

thank you so much

Had a small emergency with medication whilst on a trip to glasgow from london and was met with an incredible level of care and dignity by Noorin and Priyanha who went above and beyond to help me, What an amazing team

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Hearing assessment

Came to get a hearing assessment. Nidhi who attended to me was very professional and knowledgeable and provided a great service.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Priyanha is brilliant

The pharmacist Priyanha was incredibly knowledgeable, friendly and efficient in administering my travel vaccination. Highly competent and personable. Will come back again :)

6 August 2025
Unprompted review
Rated 5 out of 5 stars

I was having issues with blocked ears…

I was having issues with blocked ears and was hoping to find an alternative to olive oil. I was seen by Lynn at Linwood Pharmacy within minutes of arriving, and she kindly took the time to talk me through my options—including offering micro suction in the pharmacy, which I decided to try.

As someone who was nervous and trying this for the first time, I couldn't have asked for a more reassuring and knowledgeable person. Lynn explained the entire procedure clearly and made me feel completely at ease. She was so kind and professional, and the treatment itself was comfortable, and I can hear again!

Lynn also advised me to return in a couple of days for a follow-up check, which I really appreciated.

Thank you!

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Popped into the Anniesland requiring…helpful adhice

Popped into the Anniesland requiring advice and found the staff really friendly and helpful especially Annemarie who took time to listen to my concerns and over and above what I would have expected just walking in off the street. She issued free of charge a prescription to help me. I was very impressed with such a personal touch.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

AG pharmacy cholesterol test

I would love to give a feedback to Nidhi/AGpharmacy who carried on the poc doc test for me. She was brilliant and very professional. She made sure to explain me all the details of my cholesterol report and I can't thank her enough. Brilliant service and highly recommended.

28 June 2025
Unprompted review

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