AgriEuro.com Reviews 

Product ok, multi-multi review requests with no unsubscribe option. It doesn't matter that I filled out their form telling them this. I have blocked them and will never vist them again.

The €486 brushcutter order was received missing some small pieces to allow me fully assemble it. Asked AgriEuro to send the few missing nuts. They said they could not do that as they did not have any & I should go to a hardware store and buy them. They offered a discount coupon against further purchases. I replied that I wanted my order completed and despite repeated requests they refused stating each time that they don't have the missing bits (nuts) and that I should purchase them myself and that offering a discount voucher against a further purchase was all that they would offer. Disgraceful product support.

have ordered a wood chipper in april 2018 after numerous calls it arrived 2 months later we were told 2 weeks.it also arrived with a cracked hydraulic valve making it unuseable . after sending pictures ,serial no information,emails every week ! no replacement parts ! excuses too many to list it is now 12/2/2018 receiving nothing but excuses !do not buy from this corporation .they have done nothing but play games !

Last month i buyed a new air compressor, the product that arrived home was produced in 2014 and was full of dirt and dust. I asked Agrieuro's customer service to solve the issue but they did absolutely nothing! Terrible experience!

Reply:
Your customer service told me that I had to return the product at my expenses (air compressor price: 120€, had to spend 32€ to return it to you). I saved a copy of the support ticket, but I'm sure that if you search your database you can find it.

Reply2:
It is not acceptable that you sell a 4 year old product as new and in that bad conditions (see pictures on support ticket). Instead of providing assistance you simply told me that I had to return it at my expenses without even trying to solve the issue!!! It's clearly not Filippo's fault because you are writing the same things he told me about the 14 day directive bla bla bla. I expected a much better service from a company like Agrieuro!

Reply3:
We all know that you have acted according to the right of withdrawal!!! The point is that you have sold an obsolete, devalued product at full price! A 4 year old compressor with signs of rust and oxidation is not worth as much as an identical compressor produced, for instance, a year ago. That's it! Have a nice day!

I ordered a replacement spray gun which when I received it was the wrong part. I telephoned the after sales department. There is a choice of language and a free phone number. The person I spoke to gave me his email address and I emailed the problem. He was extremely helpful and sorted my problem. Within 24 hours the replacement part was on route from the carrier and of course I was not charged. Excellent after sales service.

tutto puntuale come descritto

Merce conforme a quanto ordinato e spedita nei tempi previsti.

Robomow 20RXu Was a bit scared buying from Italy but it arrived by DHL after a couple of days, Great price and fast service, I would use them again

Very easy order processing and purchasing. Excellent communications about delivery, tracking and customer queries. Delivery was a bit slow but that was mainly down to Christmas and New Year disrupting the process. Unfortunately, goods arrived slightly damaged as a result of poor handling by courier service. However, replacement part has been sent without too much fuss and will hopefully arrive in the next few days.

AgriEuro is by far the best supplier of industrial machines we dealt with. The ordering was easy and fast. The packaging was excellent. The machine, an IM10, looks great and is of great quality. There is no plastic in the machine, only solid metal and steel.
Unfortunately, we bought the wrong model and after a short mail exchange, AgriEuro offered to take back the machine, minus a small fee so we could exchange to the model that we wanted.
Any other industrial supplier would have rejected a return and we are grateful to Valeria and her team.

A trustworthy, easy to use website, competitive pricing and quick delivery. Very happy with the service!

Machine purchased isn't supplied with cable or EU/UK adaptor. You'll have to find a UK supplier to buy a ready made cable with the correct socket one end with a standard UK 3 pin plug on the other end.

Non sono proffessionali avevamo ordinato un tagliaerba la lama si è rotta durante il secondo uso con danni tipici di una rottura a causa di fatica prematura del acciaio. Nonostante le nostre varie prove ( fotografie) continuarono a dire che era nostra la colpa e che non era coperto da alcuna garanzia. Era come parlare contro un muro! Parlavano di zolle e sassi - cose che nel nostro giardino non sono presenti. Non avendo prove di ciò che ritenevano loro dovrebbero atenersi alla garanzia e quindi o riprendersi la macchina oppure darci a noi una nuova lama che non si rompa faccilmente. In tutto ciò non sono riusciti anzi.. ci dissero di ordinare una lama nuova a nostre spese. Nei mesi seguenti abbiamo cercato una lama da altri venditori ma purtroppo senza trovarla, oramai cè il bisogno visto che la bella stagione e tornata di tagliare l'erba e ci siamo visti costretti a ordinare una lama nuova da loro. Quando quest'ultima si romperà abbiamo deciso di iniziare una causa legale.
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Nice prices, rubbish aftersales. We bought a lawnmower at Agrieuro, but the second time we used it the blade broke with a very clean fracture, as one would see in cases of material fatigue. Given that this happened within two months after the purchase, the obbligation to prove client responsibility lay completely with AgriEuro. With every mail they sent they gave us a different interpretation of the pictures of the damage. We are still unconvinced by their explanations, and frankly feel we are entitled to a replacement blade. But don't expect these people to give in to customer rights if they can avoid it. In the end we bought a new blade. The 30 euros we paid for that blade do not heard so much, but the way we were treated continues to anger us. We will never buy here again if we can in any way avoid it.