airstyle.co Reviews 

85
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I am reading these reviews and feel sick that I too got scammed. I’m sick of a country that has ZERO ACCOUNTABILITY FOR SOCIOPATHIC PREDATORS EVERYWHERE. Nothing matters here except screwing nice peop... See more

Company replied

Rated 1 out of 5 stars

Worst experience ever It doesnt rolls 2ndly the product is not working at all I received it today and its not getting on

Rated 3 out of 5 stars

Product didn't work with my hair, that's fine. I contacted about a refund and paid for the shipping to return the item abd have yet to receive a refund. That was 3 months ago. All my emails go unse... See more

Company replied

Rated 1 out of 5 stars

BEWARE! DO NOT BUY FROM THIS COMPANY. IT S COMPLETE GARBAGE. $150.00 FOR JUNK. ARRIVED 15 DAYS LATER DAMAGED AND USED. UNACCEPTABLE. MORE LIKE A DOLLAR STORE ITEM. CUSTOMER SERVICE IS HORRIBLE TOO!!!... See more

Company replied


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1.3

Bad

TrustScore 1.5 out of 5

85 reviews

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1.3

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Rated 1 out of 5 stars

SCAM!! DO NOT BUY FROM THIS COMPANY

Product did not work for me, so I asked for a refund. Company said they would issue refund once they received the product; tracking showed it was delivered on the 28th of January. I reached out to the company on February 15th asking if they had processed my refund in which they replied, "We will process your refund shortly, you should receive refund in 5-7 business days." It is now February 28th and I have yet to receive any refund as well as any communications back from the company. If you try calling them, no one answers the phone. On one occasion after emailing company, I received an email in return stating that their mailbox was full, and they could not accept any other emails.
UPDATE: The company responds to my negative review months after I left it 😆🙄 Sis, what is there to resolve now?! I already got my money back, but only after filing a claim through PayPal.
That company can suck it as far as I'm concerned.

28 February 2023
Unprompted review
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Reply from airstyle.co

Hi, we are sorry to hear about the issues you've encountered, we'd like to resolve the issue in the best possible way, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com
Sincerely, Airstyle Team

Rated 1 out of 5 stars

The first time I plugged it in it began…

The first time I plugged it in it began to make sparkles almost got on fire.

23 February 2023
Unprompted review
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Reply from airstyle.co

Hi Marian, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach us out at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Sincerely,
Airstyle Team

Rated 1 out of 5 stars

the product doesn't work as advertised

the product doesn't work as advertised. It doest grab hair and curl it round, instead it blows the hair away. Customer service are avoiding sending me return details depite their supposed no quibbles guarantee

27 February 2023
Unprompted review
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Reply from airstyle.co

Hi Jo, I’m sorry to hear about your experience and that you were let down by our product and customer service. We take this very seriously and have taken steps to ensure this doesn’t happen again.
I am so sorry that we did not meet your expectations. We will be reviewing our policies internally with regards to our customer service, and if there are changes needed, we’ll make them as soon as possible. Thank you for bringing this up!
Please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com to solve your problems to your best interest.
Sincerely,
Airstyle Team

Rated 1 out of 5 stars

would give zero if I could

would give zero if I could. Thought this was another product. Waited almost a month to get it, first minute I tried to use, it fell apart, very cheaply made, like something you get from Walgreens during Christmas. They try to refund you money for inconvenience but when you want to return the item they offer you more money off instead of sending the address. They have not responded to me in two weeks to give me the return address so now I am doing this...:/ Scam Company!

16 February 2023
Unprompted review
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Reply from airstyle.co

Hi, we are sorry to hear about the issues you've encountered, we'd like to resolve the issue in the best possible way, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com.
Sincerely, Airstyle Team

Rated 1 out of 5 stars

You cannot locate a customer service…

You cannot locate a customer service representative. Their website does not seem to be functioning. This is an extremely cheaply made barely functional tool.

25 February 2023
Unprompted review
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Reply from airstyle.co

Hi Arlene, thank you so much for taking the time to write to us.All feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Your situation is far from our usual high standards and company’s values. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Drop our support team a message at hello@airstylewrap.com or call us at +1-(888)-840-6536 to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

Sincerely,
Airstyle Team

Rated 1 out of 5 stars

TERRIBLE COMPANY, TERRIBLE PRODUCT, AND EVEN WORSE CUSTOMER SERVICE.

It took 30 days to receive this product. The company offered a 10% discount via refund for my troubles, which never materialized. When I received the product, I tried it and found it to be worthless. I have emailed and called for two weeks to no avail. First response was to offer me 40% discount and keep the product, but after never receiving the 10% refund, I asked for them to send me the return mailing address and to date, I have heard nothing. They charged me the day I ordered, but now I can not get anyone to assist me. TERRIBLE COMPANY AND TERRIBLE CUSTOMER SERVICE.

19 January 2023
Unprompted review
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Reply from airstyle.co

Hi, we’re sorry to hear you had an unpleasant experience with us this time, and we highly value your feedback. We pride ourselves in our customer service and this isn’t normal. We’d love to make it up to you, please contact us at +1-(888)-840-6536 reach out via email: hello@airstylewrap.com to discuss the issue in detail. We’d also love a chance to make this right and would be grateful for another chance to do so.
Sincerely,
Airstyle Team

Rated 1 out of 5 stars

This is a fake website

This is a fake website , I ordered but right away canceled ,, is over a month still didn’t get my refund which when I canceled they said I get my money in 3 to 7 days , They don’t even answered my email , when they answer just say we will refund it … this is all fake on them don’t trust them

26 January 2023
Unprompted review
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Reply from airstyle.co

Hi Soosan, we’re sorry to hear about your experience. We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here.If you’re open to discussing this further, please call us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Airstyle Team,

Rated 1 out of 5 stars

Took forever to get here

Took forever to get here. Only because I asked to cancel. Then once I got it the round brush broke. I am going to send it back already asked for a refund. No answer yet. But, I have asked for my bank to look into it for fraud and have a case open now.

22 January 2023
Unprompted review
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Reply from airstyle.co

Hi Heather, we’re sorry to hear that you had a bad experience. We appreciate your feedback and will work hard to improve our service. Could you please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com so we can help resolve the issue?”
Sincerely,
Airstyle Team

Rated 1 out of 5 stars

A complete scam

A complete scam. I ordered the product on December 31, 2022. I received the product only after e-mailing and asking when will it be delivered. It finally arrived on January 19, 2023. I even paid for "express shipping." It worked for about 15 minutes before it started to short out and smoke was coming out of it. I returned the product. They requested video proof that it didn't work and receipts and a tracking number for returning the product. It cost me over $16 to ship it back to them. I have sent countless e-mails requesting a refund and have received nothing. I have called their “support” number several times and the people are downright rude and keep saying that my refund will be in my account in “5-7 business days”. It has been since February 5 that I’m requesting a refund. I have also filed a complete with the Better Business Bureau but have yet to hear anything back. Please someone find a way to get this site taken down.

18 January 2023
Unprompted review
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Reply from airstyle.co

Hi Hilda, we are sorry to hear that you had a bad experience. We always strive to improve our products and services, so we’ll consider your customer feedback.
Thank you for bringing this to our attention. We’re sorry for the inconvenience, and we’ll do everything we can to fix the issue. Please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com.
Sincerely,
Airstyle Team

Rated 1 out of 5 stars

Absolute Scam

Absolute Scam. Within one minute the product fell apart. I have emailed and called. I sent the product back, tracking tells me it was received “this so called company” asks me for receipts , pictures, and tracking number” even though I have emailed this info several times. I am out 180 dollars. I feel like an idiot.

25 January 2023
Unprompted review
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Reply from airstyle.co

Hi Melissa, thank you for your customer feedback. We understand how you feel and would like to apologize for the inconvenience you experienced. Please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com so we can discuss this further and make things right.
Sincerely,
Airstyle Team

Rated 1 out of 5 stars

SCAM!

A total Scam. I have not even received the product. I wish I would have found this site sooner. I should have known it was a scam when you could not leave a review on the website. I ordered January 2nd and 2 weeks later received some crappy laser hair removal system which is not even on their site or what I ordered. Through email they seem nice but they have yet to send what I asked for or the refund I have demanded.

16 February 2023
Unprompted review
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Reply from airstyle.co

Hi Sarah,thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.
We’d love to resolve this as quickly as possible and find a solution that works for you.
Please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com and we’d love to talk more!
Sincerely,
Airstyle Team

Rated 1 out of 5 stars

False advertising

False advertising. This is a cheap product knock-off that is a glorified hairdryer. It should not be compared to Dyson or even close. DO NOT WASTE YOUR TIME OR MONEY.

15 February 2023
Unprompted review
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Reply from airstyle.co

Hi Michelle, we are so sorry to hear about your dissatisfaction with our product. 100% satisfaction is our goal at Airstyle, so we’d love the chance to make this up to you. Please reach out at+1-(888)-840-6536 or hello@airstylewrap.com.
Thanks,
Airstyle Team

Rated 1 out of 5 stars

Still waiting on my refund

Update.,,,
After letting them know that I was opening a dispute with PayPal I received my refund within 5 days

Per their return policy, I returned the unused product after realizing it would never work from my hair type and after several communications with the company. I had to spend almost $30 just to ship it back and I have heard absolutely nothing since I sent them the copies of the receipt I sent them pictures of the product, which like another reviewer Said they had a literally just slapped a label on the actual box and shipped it to me. I cannot get a return to my emails now I cannot get through on the phone as the mailbox is full. I did not think it was going to go down like this, as they had always answer And politely, but as of right now instead of $150 I am out $180 . I truly hope to get some resolution to this problem.

14 February 2023
Unprompted review
airstyle.co logo

Reply from airstyle.co

Hi Crystal, thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.Please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com and we’d love to talk more!
Sincerely,
Airstyle Team

Rated 1 out of 5 stars

I am reading these reviews and feel…

I am reading these reviews and feel sick that I too got scammed. I’m sick of a country that has ZERO ACCOUNTABILITY FOR SOCIOPATHIC PREDATORS EVERYWHERE. Nothing matters here except screwing nice people out of their hard earned money . This has happened to me more than once and because these people aren’t regulated, need no license / no legitimate address to conduct business they walk.

12 February 2023
Unprompted review
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Reply from airstyle.co

Hi Alexandra, we're sorry to hear you had such a negative experience at our restaurant. Our goal is always to provide excellent service and great food, so we’re disappointed that we didn’t meet your expectations. We will make sure to improve our service in the future.
Thank you,
Airstyle Team

Rated 1 out of 5 stars

SCAM-DO NOT BUY - THEY WON'T ISSUE REFUNDS FOR THEIR JUNK PRODUCTS

SCAM - DON'T BUY FROM THIS COMPANY. Their products are JUNK and their refund policy is a LIE. Despite their promise to issue a full refund - their "customer support" emails are kicked back as undeliverable, and the phone number says the mailbox is full.

10 February 2023
Unprompted review
airstyle.co logo

Reply from airstyle.co

Hi, we are sorry to hear about the issues you've encountered, we'd like to resolve the issue in the best possible way, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com
Kind regards,
Airstyle Team

Rated 1 out of 5 stars

Awful!!

Awful!!! So upset. I purchased this instead of the Dyson. What piece of cheap junk!!! I can’t believe this company can get away with this. Mine arrived well over a month late, a label slapped on the box. Not even in another box! Opened it and was shocked at how cheaply made it is. I will be emailing and calling until
I get a refund. I’m afraid to even use this cheap junk.

9 February 2023
Unprompted review
airstyle.co logo

Reply from airstyle.co

Hi, we are sorry to hear about you're bad experience, we'd like to resolve the issue in the best possible way, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com
Kind regards,
Airstyle Team

Rated 1 out of 5 stars

Took a month to arrive

Took a month to arrive. Arrived box open and half items missing. Black cheap plastic looks used. Horrible beware! Do not buy! Scam

8 February 2023
Unprompted review
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Reply from airstyle.co

Hi Catherine, we are sorry to hear of your disappointment on your recent order. Please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com so that we have the opportunity to address your review. We value your opinion.
Sincerely,
Airstyle Team



Rated 1 out of 5 stars

5/2 UPDATE TO MY UPDATES - TOTAL RIP OFF

5/2 Numerous emails from their "support" stating they did refund me and its my banks fault, I should hit them up for the refund. I asked them to track the actual debit from their bank account, and the response was by bank should have "intervention" whatever that means. I will never receive a refund and I doubt anyone else will. I encourage everyone to file a complaint with the Florida Attorney General, they need to be shut down - Airstyle aka Consulting Rosa LLC in Miami, FL
Go to Sunbiz.org put in Consulting Rosa for a full list of the officers of the company and their address, last operating report and articles of organization, if I find emails I will post those as well....

4/27 UPDATE - no refund, same BS response, cannot show paper trail and they want me to have my bank refund me, apparently the issue is on my side. Same story - common scam.

4/25 UPDATE - Per Support they show a refund issued and it must be MY bank! I'm sure I will never see my $$'s, I encourage everyone to lodge a complaint with the Florida Attorney General

UPDATE - finally recieved an email stating they would refund my $$, still have not recieved refund - BUYER BEWARE they are now branding ULTRASTYLER - same product, same address, different email - This company is a FRAUD!

Ordered Jan 18, 2023, they charged my card, I still have not recieved my product. Will not return voicemails or emails. No one ever answers their customer service line. Contacted BBB and left a complaint Total rip off!!

13 January 2023
Unprompted review
airstyle.co logo

Reply from airstyle.co

Hi Shari, thanks so much for telling us about this problem. We always strive to provide amazing service and we're sorry that didn’t happen this time. We're eager to resolve it for you. Please contact us +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com so that we resolve the issue in the best possible way.
Thank you,
Airstyle Team

Rated 1 out of 5 stars

BEWARE

BEWARE! DO NOT BUY FROM THIS COMPANY. IT S COMPLETE GARBAGE. $150.00 FOR JUNK. ARRIVED 15 DAYS LATER DAMAGED AND USED. UNACCEPTABLE. MORE LIKE A DOLLAR STORE ITEM. CUSTOMER SERVICE IS HORRIBLE TOO!!! MAILBOX IS FULL EMAIL AND PHONE. NO WILL RESPOND BECAUSE THEY ARE RIPPING PEOPLE OFF!!

6 February 2023
Unprompted review
airstyle.co logo

Reply from airstyle.co

Hi, we are sorry to hear about your disappointment and about the issues you've encountered, we'd like to resolve the issue in the best possible way, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com
Sincerely, Airstyle Team

Rated 1 out of 5 stars

Not genuine

Cheap box and product is made of plastic. I paid $150 Canadian and feel like it is definitely over valued. I am thinking of trying to return it. Also I wish I researched further as it is available on Amazon for $50 Canadian.

6 February 2023
Unprompted review
airstyle.co logo

Reply from airstyle.co

Hi Nikki, thank you for taking the time to share your experience. This is not how we aim to run our business. We’re currently making adjustments to make sure it doesn’t happen again. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.
Thank you,
Airstyle Team

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