I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more
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Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Contact info
Miami, United States
- help@alayanaturals.com
- alayanaturals.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Ordering was easy
Ordering was easy, the product is good. The price is high.
I received the order in a timely manner.
I have only been taking it for a month…
I have only been taking it for a month but I have noticed my knees not hurting, still waiting to see if my hair gets better.
My experience was quick.
My experience was quick.
Usually the arrival of the product is super quick.
I wish you offered points for purchase, or free shipping sales.
Thank you!
I am using this product because my girl…
I am using this product because my girl crush Jillian Michaels promoted this! I did noticed skin improvement when i use the product along with red light therapy.
So far nails and skin better
So far nails and skin better. Have been taking this product since August 2025
Customer service is superior!
I appreciate the reminders message so…
I appreciate the reminders message so that I have the product ordered before current supply runs out.
Easy shipping
Easy shipping, many discounts to choose from to keep price down. I add to my coffee in the morning and can't taste it which is good. I feel my knees not so sore.
I contacted customer service Doneabout them…
I contacted customer service about them sending my order to the wrong address. Never got a reply. This isn’t the first time. I’m done

Reply from Alaya Naturals
Love the unflavored collagen
I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did not care for it as it contains Splenda and I am not a fan of artificial sweeteners or the taste of them at all. Just my personal preference.
Best multi collagen powder
Best multi collagen powder. There really is no taste, unlike some other brands I've tried. Fast shipping.
How collagen is important to a woman's health
Honesty and advertisement is the most important thing to me and me getting a product that you guys back and that shows that you trust the product and it's going to help improve my physical health.. which it has and I really like it
Love this product!
Easy reorder
Easy reorder. I'm disappointed that the Metabolism supplements are still sold out. I really think that is the best metabolism support I've taken yet. And I have tried a few.
I do like the product very much
I do like the product very much . I put my collagen in my coffee every morning. My hair had thinned out a lot , but thanks totally collagen I’ve gotten my thick hair again.
The only thing it hasn’t really helped my nails.
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