Alaya Naturals Reviews 488

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and the positive impact on hair, skin, and nails. Many appreciate the ease of ordering and the efficient delivery service, noting that items arrive promptly and the process is seamless. Some people, however, experienced issues with their orders, such as a leaking container or difficulties changing order settings on the website. A few customers also mentioned not feeling a difference after using the product, while others expressed dissatisfaction with specific flavors or the presence of artificial sweeteners.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently highlighting its positive impact on hair,... See more

Quality

Consumers find quality to be positive, with many reporting significant improvements in hair, skin, and nails.... See more

Order

Clients share positive opinions on order. Many customers find the ordering process easy, quick, and seamless,... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the quick... See more

User experience

People report positive experiences with user experience. Many customers find the product easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more

Rated 5 out of 5 stars

Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more

Company replied

Rated 5 out of 5 stars

Great product! I have noticed significant difference using Alaya’s Creatine. I have increased muscle mass, increased strength and recovery. I am turning 60 in a couple months and am so grateful to hav... See more

Rated 5 out of 5 stars

I have been using the Multi Collagen unflavored powder by Alaya Naturals for over a year now! Since I made the switch (from another brand), I feel and see the difference ~ in my complexion, my nails,... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition

Written by the company

Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.


Contact info

4.8

Excellent

TrustScore 5 out of 5

488 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

You hooked me with a great deal on your…

You hooked me with a great deal on your collagen and then when I signed up for a subscription, the price jacked up. Love your product do not like your pricing.

21 April 2026
Alaya Naturals logo

Reply from Alaya Naturals

Phyllis, we appreciate you being upfront with us and we are glad you love the product. The initial deal you received was a promotional offer, and we understand it can feel like a big jump when the subscription moves to regular pricing. We also want to make sure you know that Alaya Naturals products are HSA and FSA eligible, which can help offset the cost. Our team is reaching out to you directly to take a look at your subscription and see what we can do to make the pricing work better for you.

Rated 5 out of 5 stars

Great product and great company

It is so easy to reorder and it is shipped so quickly. I can not say enough good things about this product. It really is life changing. Only wish i had found it sooner.

18 April 2026
Alaya Naturals logo

Reply from Alaya Naturals

Cost effective, easy to use, and great quality. That checks every box. Thank you!

Rated 1 out of 5 stars

Love the product … cannot navigate the…

Love the product … cannot navigate the reorder and make corrections …please help!!

25 April 2026
Alaya Naturals logo

Reply from Alaya Naturals

Brenda, we are sorry the reorder process has been frustrating. Our team is reaching out to you right now to help you get your order placed and make any corrections you need. We will walk you through everything and make sure you are all set.

Rated 5 out of 5 stars

Love the colostrum

Love the colostrum ! Easy with subscription to make changes etc. I have been using this for a few years and alway great communication on my orders and delivery is fast.

16 April 2026
Rated 2 out of 5 stars

I'm not sure what to expect

I'm not sure what to expect. I've been using a month and haven't really noticed anything different. I'm using for another month to give it a chance and I hope I start seeing good results.

15 April 2026
Alaya Naturals logo

Reply from Alaya Naturals

Bonnie, we appreciate your patience and your willingness to give it more time. One month is still early, and many of our customers start noticing the most visible changes in their skin, hair, and nails around the two to three month mark with consistent daily use. Results build gradually and sometimes the changes are happening before they become obvious. We are rooting for you and if you have any questions about your routine or want to make sure you are getting the most out of the product, our team is here to help.

Rated 5 out of 5 stars

Off to a good start

I started using the Alaya Multi Collagen powder about 3 months ago. I put it in my morning coffee and I do not detect any taste and it blends into my coffee smoothly. What I have noticed is much stronger finger nails, nicer looking skin and my hair seems to grow faster.

22 April 2026

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