I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more
Company replied
Great product! I have noticed significant difference using Alaya’s Creatine. I have increased muscle mass, increased strength and recovery. I am turning 60 in a couple months and am so grateful to hav... See more
Company replied
I have been using the Multi Collagen unflavored powder by Alaya Naturals for over a year now! Since I made the switch (from another brand), I feel and see the difference ~ in my complexion, my nails,... See more
Company replied
Company details
Written by the company
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Contact info
Miami, United States
- help@alayanaturals.com
- alayanaturals.com
4.8
Excellent
488 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery!
8 April 2026
Reply from Alaya Naturals
Deedee, glad it arrived quickly! Thank you for the review.
Great product at a good price.
14 April 2026
Reply from Alaya Naturals
Great product at a good price is exactly the balance Alaya Naturals aims for. Thank you!
Love the product and the easy order and…
Love the product and the easy order and free shipping
15 April 2026
Reply from Alaya Naturals
Jane, loving the product, easy ordering, and free shipping. That is the complete package. Thank you!
great products and stellar customer service
i've been using Alaya products for years. I trust the products and best of all, I appreciate the stellar customer service.
15 April 2026
Reply from Alaya Naturals
Sheila, years of trust in our products backed by stellar customer service is the highest standard we can hit. We never want to give you a reason to go anywhere else. Thank you for your loyalty!
Great flavor expensive shipping…
I love the flavor of this collagen powder and also the texture it mixes in really nicely with my liquid creamer for my coffee. However, I am about to cancel my subscription because of the shipping charge and the total comes to around $50 a month and that's just too much.
2 March 2026
Reply from Alaya Naturals
Stephanie, we are so glad you love the flavor and how smoothly it mixes into your coffee. We do not want shipping costs to be the reason you cancel. Orders over $50 qualify for free shipping, and our bundle options can help you hit that threshold while saving on the product itself. If you reach out to our team we would love to help you find a solution that keeps the cost manageable.
Reply from Alaya Naturals
Results that speak for themselves. Thank you for the five stars!
Reply from Alaya Naturals
Lawrence, blending well with morning coffee with no hassle is exactly how Alaya Naturals Multi Collagen is designed to work. Glad it has earned a spot in your routine!
Definitely worth the try
Since I have started your product my hair is no longer falling out like it was, it is fuller. Also my nails are growing like mad!! I took a chance and it worked out. I started with one container, then bought two more. I just purched another two today. You and I have Jillian Michaels to thank. I have watched her for many years and I was sure in thinking she would not put her name on something that could be detrimental to her!!
14 April 2026
Reply from Alaya Naturals
Sally, this review just made our day. Thank you for trusting us and giving Alaya Naturals Multi Collagen a try!
My orders are timely and the product I…
My orders are timely and the product I take works!!
6 April 2026
Reply from Alaya Naturals
Caroline, timely orders and a product that works. That is the foundation of everything we do at Alaya. Thank you!
old lady brown spots disappearing !!!!!
I have been taking the collegan for about a month. Nails, hair and brown spots looking better. after seeing the commerical with J. Michaels, I decided to try it. So glad I did !!!!
Judy A.
13 April 2026
Reply from Alaya Naturals
Judy, we love hearing that. We're so glad you decided to try our multi collagen. Thank you for sharing!
Ordering is easy and delivery is quick.
Ordering is easy and delivery is quick.
I am a repeat customer , very pleased with the collagen powder. I add it to my coffee each morning.
5 April 2026
Reply from Alaya Naturals
We're glad Alaya Naturals Multi Collagen has become part of your morning routine. We always strive to make ordering easy and delivery quick. Thank you for being a loyal customer.
Great product
I trust this company! Their multi collagen is really helping. I’m going to be 70 this year and feel quite a bit younger. Thank you!
19 March 2026
Reply from Alaya Naturals
Michal, turning 70 is worth celebrating! Thank you for trusting Alaya and our products. It's something we never take for granted.
Reply from Alaya Naturals
Rena, so glad you're happy with Alaya Naturals! Thank you for the review.
I appreciate the ease with which I can…
I appreciate the ease with which I can adjust my subscription. The communication when I have a pending order is good, too. The product yields positive, identifiable results!
5 April 2026
Reply from Alaya Naturals
Easy subscription adjustments and clear communication on pending orders. That is every piece of the experience working together. Thank you for noticing!
Reply from Alaya Naturals
Fran, fast delivery and excitement to try something new from our line is great to hear. We think you are going to love the convenience of the Alaya Naturals Multi Collagen Capsules. Let us know what you think!
Reply from Alaya Naturals
Great product and great customer service. That is the full Alaya experience. Thank you!
I love the multi collegen and would…
I love the multi collegen and would highly recommend it. I tried other brands & this is superior. Fast shipping too!
5 April 2026
Reply from Alaya Naturals
Trying other brands and coming back to say ours is superior is the ultimate compliment. Fast shipping just seals the deal. Thank you for recommending us!
Reply from Alaya Naturals
Deborah, we're glad to hear you're on your second jar! Thank you for sticking with us.
Im really happy so far with the quality
Im really happy so far with my experience. I started taking their collagen and I feel that it is a high quality vitamin. I'm happy with how I feel as well.
31 March 2026
Unprompted review
Reply from Alaya Naturals
Ingrid, so glad you're happy with the quality. Thank you for sharing your experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.