I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more
Company replied
Great product! I have noticed significant difference using Alaya’s Creatine. I have increased muscle mass, increased strength and recovery. I am turning 60 in a couple months and am so grateful to hav... See more
I have been using the Multi Collagen unflavored powder by Alaya Naturals for over a year now! Since I made the switch (from another brand), I feel and see the difference ~ in my complexion, my nails,... See more
Company replied
Company details
Written by the company
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Contact info
Miami, United States
- help@alayanaturals.com
- alayanaturals.com
4.8
Excellent
488 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Alaya Naturals
Pamela, quality with every scoop is exactly the standard we set for ourselves at Alaya Naturals. So glad you're loving it!
Very pleased with products
Great company!
I received products in a timely manner.
I have been using the multi collagen and the advanced symbiotic with great results. Just started the joint support. Hopefully I will have good results with it too.
26 March 2026
Reply from Alaya Naturals
Yvonne, we're so glad you're enjoying our Alaya Naturals Multi Collagen and Advanced Synbiotic, and that your orders are arriving on time. We hope you love the Joint Support just as much. Thank you for trusting us across multiple products!
Love your product and your flexibility…
Love your product and your flexibility and ease to change shipment dates
28 March 2026
Reply from Alaya Naturals
Jean, flexibility to change your shipment dates whenever you need to is by design. We never want your subscription to feel rigid or out of your control. Glad the product and the experience are both working perfectly for you!
Reply from Alaya Naturals
We hear you on pricing and shipping. We work hard to offer competitive prices along with regular promotions, bundle deals, and free shipping on orders over $50. We hope you continue to find value in our products and take advantage of those savings!
I’m a believer
Since I started taking Alaya I have less joint pain, better skin & my hair grows pretty quickly! I’m a believer that this works👍
27 March 2026
Reply from Alaya Naturals
Nancy, we love that you're a believer! It's great to hear that Alaya Naturals has become a consistent part of your routine. Thank you for sharing your experience with us!
My go to protein powder.
Best tasting protein powder. Makes the best smoothies, high amount of protein and tasted delicious.
3 April 2026
Reply from Alaya Naturals
Sally, being your go-to protein powder with the best taste and high protein content in your smoothies is a title we are proud of. Our whey protein is formulated for both performance and flavor because you should never have to choose between the two. Thank you!
I love your product
I love your product. I’ve noticed a huge difference in my body joints and muscles since using it for over eight weeks now. The only thing I would say is your regular customers should receive a permanent discount when re-ordering every month if it originally cost me $33 I shouldn’t have to pay $43. The next time I order without a discount code. I should pay the flat $33 that I paid the original time because we are repeat customers. Your customer service response is awesome as well.
27 March 2026
Reply from Alaya Naturals
Linda, we're glad to hear you're noticing a huge difference in just eight weeks! We hear you on the pricing for repeat customers, and that's feedback we really appreciate. We do offer subscribe-and-save options that lock in a lower price on recurring orders so you're not paying a different amount each time. Our team can help set that up for you if you're interested. And we're glad the Alaya customer service has been awesome for you!
I was amazed by how my hair began to…
I was amazed by how my hair began to grow.. Thank you and my wife for suggesting I try it for it's taste which is also fabulous.
2 April 2026
Reply from Alaya Naturals
Ron, your wife suggested it and now you're both fans, that's awesome! We love hearing that you're enjoying the taste too. That makes it so much easier to keep up with your routine. Thank you for giving it a try and sharing your experience!
This is the second time I’ve ordered…
This is the second time I’ve ordered from Alaya. Found the products beneficial to my health. Must use a coupon to order as I have limited money at this time. Please keep sending coupons when can. Thanks.
27 March 2026
Reply from Alaya Naturals
Lane, we're so glad to hear you're noticing a difference. We regularly send out coupons and promotions to our customers, so keep an eye on your inbox. Making our supplements accessible is important to us. Thank you for your loyalty!
Love this product
Love this product. I started using about
6 months ago and immediately noticed a difference in my skin. I put it on auto ship and add it to my chamomile tea every evening. It ships out quick too if I need it sooner!
27 March 2026
Reply from Alaya Naturals
Allison, six months in and a nightly chamomile tea ritual with our collagen on auto ship? That sounds like such a relaxing routine. We love that shipping is fast too. Thank you for making Alaya part of your evenings!
Reply from Alaya Naturals
Sharon, clear advertising and transparent ingredient lists are part of how we build trust before you even try the product. We believe you deserve to know exactly what you are putting in your body. Thank you!
Love the Product
Love the Product, dissolves in my coffee, take it every morning. See a difference in my skin, nails and hair. Simple daily process!
3 April 2026
Reply from Alaya Naturals
Lorraine, love that it dissolves right into your coffee and fits so easily into your morning. That is our Alaya Naturals Multi Collagen doing exactly what it was designed to do. Thank you!
Easy to follow instructions
Easy to follow instructions. Easy to sign in to my account. Several options for quantity to save money.
3 April 2026
Reply from Alaya Naturals
Dorothy, easy instructions, simple account access, and quantity options that save you money. We want every step of the Alaya experience to feel straightforward. Glad it does for you!
Reply from Alaya Naturals
We appreciate you taking the time to leave a review. Thank you for being a customer!
Ease of rescheduling a shipment and…
Ease of rescheduling a shipment and being notified when order is being prepared for shipping. Received through mail and packaged very good.
26 March 2026
Reply from Alaya Naturals
Barbara, easy rescheduling, shipping notifications, and well-packaged deliveries are all things our Alaya team pays close attention to behind the scenes. Glad every piece of the experience came through for you!
The ease of finding what I am looking…
The ease of finding what I am looking for; the information provided about the product such as ingredients, how to take, and what the product is primarily used for and how it works.
1 April 2026
Reply from Alaya Naturals
Chanda, we put a lot of effort into our Alaya product pages because we believe you should have clear information about ingredients, usage, and benefits before making a decision. An informed customer is a confident customer. Thank you for noticing the details!
products are great and affordable
products are great and affordable. The website is easy to navigate
26 March 2026
Reply from Alaya Naturals
Shawn, great products at affordable prices on an easy-to-navigate website. That is the foundation we build everything on at Alaya Naturals. Thank you!
We love Amaya’s Collagen capsules both…
We love Amaya’s Collagen capsules both my husband and I. Love that it’s loaded with much more than most collagen. We feel amazing!
24 March 2026
Reply from Alaya Naturals
Sharri, both you and your husband feeling amazing on our collagen capsules is wonderful! We intentionally formulate with more than just collagen, including glucosamine, chondroitin, and MSM, because we believe a comprehensive supplement should do more than the basics. So glad you can feel that difference!
I have bought this product several…
I have bought this product several times.. I'm 71 and like staying healthy.. I have bought the hair essentials before too in the 3 bundle ... Would like to see that again as with being a senior citizen it's too high right now ... Thank you and good day!!
24 March 2026
Reply from Alaya Naturals
Thank you for being such a loyal customer and for prioritizing your health! We hear you on the Alaya Naturals Hair Essentials pricing for the three-bundle, and we appreciate you letting us know. We do run promotions throughout the year so keep an eye out, and our subscribe-and-save option can help bring the cost down as well. Thank you for your loyalty!
Great Products, Great Price
Always find what I want/need at a great price. Ordering and shipping are always well communicated.
27 March 2026
Reply from Alaya Naturals
Casandra, finding what you need at a great price with clear communication on ordering and shipping is the complete package. We are glad every part of the Alaya experience is delivering for you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.