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Royal Albartross Reviews 292

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TrustScore 4.5 out of 5

4.4

Shoe shop
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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, particularly the shoes, highlighting their comfort, stylish design, and excellent craftsmanship. Many people appreciate the outstanding customer service, noting helpful advice on sizing and prompt assistance with issues. However, some customers experienced issues with their orders, including delayed deliveries, incorrect items, or difficulties with tracking. A few people also expressed dissatisfaction with the sizing of some products, finding them inconsistent or smaller than expected, and a very small number of reviewers reported concerns about product durability and a lack of response from customer service regarding these issues.

What people talk about most

Product

People report positive experiences with the product, consistently praising the quality, style, and comfort of... See more

Quality

Customers had positive experiences with product quality. Many reviewers praise the superb, classy, and clean... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Customer service

Users describe positive interactions with customer service, highlighting outstanding assistance and prompt... See more

Delivery service

Consumers find delivery service to be ambiguous. While some customers praise prompt and speedy shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took a little longer than the advertised 9-12 days. Was hard to track order. System made me download shop app that didn’t really work. I emailed but no response for several days. Finally got a respons... See more

Rated 5 out of 5 stars

I wish I can say i love the shoes! Unfortunately because of tariffs I had to refused the shoes! UPS was charging me 150% extra for tariffs! Kate from customer service was the best, she tried to get U... See more

Rated 5 out of 5 stars

The shoes are comfortable. The shoes are comfortable. Remember to treat them like the prized possessions that they are and wipe them down after every wearing, and they will take care of you out on th... See more

Rated 5 out of 5 stars

I am absolutely in love with my new golf shoes from Royal Albartross! They are simply amazing, so well made. I was thrilled with how perfectly they fit. I usually wear a 7 to 7.5, and I ordered a 7 U... See more

Company details

  1. #129 of 216 best companies in Shoe shop
  2. #45 of 50 best companies in Golf shop
  3. #71 of 91 best companies in Outdoor sports shop
  4. #95 of 152 best companies in Sportswear Shop

Written by the company

Shop the world's finest golf shoes, belts & accessories. Where technical performance meets handmade craftsmanship and design. Play with Style. Royal Albartross

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

292 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love Royal Albartross golf shoes

I love Royal Albartross golf shoes! I own 8 pair. They’re beautifully made, comfortable and I always get compliments whenever I wear them. The classy packaging itself tells you that the shoes inside are special. Customer service is great and they arrive on my doorstep really fast.

28 April 2025
Rated 5 out of 5 stars

Easy transaction with one critique

Easy transaction, received within a week. sending back, looking for a more comfortable shoe, although the shoes were very nice. one critique, the shoelace eyehole "varnish" sat on the lace and when putting on the shoes dark marks in many places on the white shoelace. i would have been forced to either wash or replace, better check your quality control or method used.

28 April 2025
Rated 1 out of 5 stars

Trying to contact Royal Albatross is an…

Trying to contact Royal Albatross is an absolute nightmare. They have no phone number so all you can do is email or send them an online message. Seems to take days to get a response from them. So service is not good at all. Their products are lovely htough.

31 March 2025

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