AliExpress Reviews 

Purchase FOSI AUDIO p3 from "CCC Digital World Store" order 3026975444349764 after 2 months it breaks the seller doesn't listen to me doesn't recognize the one year ali express warranty contact ali express same music buy only with paypal inexpensive itemsany proof you send, even videos, they won't accept it as a lost cause.

I’ve never ordered from these folk before; it was only recently that I had even heard of them.
But as all I wanted were some Samsung batteries to refurbish a battery bank, and theirs was the first listing, and at the standard price I placed the order 31 July.
Later I was pleased to receive an email saying that my order was being shipped; but I couldn’t stop laughing when it gave the estimated delivery date as the 8th October!!
Subsequently I’ve bought another set elsewhere: as this was my first order placed with AliExpress; and it will be definitely the last!
I now need to recover the money paid; but having read the reviews that maybe easier said than done

Aliexpress is the worst of all apps. They are always on the side of the seller and never protect the buyer. Sellers can send you the wrong color, size, item, not complete, damaged etc....and they most always ask you 1) for more (ridiculous) prove just to get an excuse not to refund you while you've already provided all the evidence you have. Or they tell you to ship the item back to China to get your refund. Often you have to pay for it yourself! And if not, no label is provided to put on the returning parcel. The costs for return are very high and it's ridiculous they ask you that almost each time, even though it's the sellers fault. It's questionable if you then still get the refund. Sellers can really do whatever they want, buyers are not protected and I've lost already a lot of money. But they don't care. They don't care about protecting their buyers which they should. Customer service sucks. Coz you only able to chat with a computer who has limited questions, so frustrating. Once you have a problem, and trust me, there are always many, it's almost impossible to get an answer due to the lack of a good customer service, a real person to talk too. The sellers know they can send you whatever they want, coz Allie protects them, always. I'm done with this site. I've ordered a lot, I'm a good customer and still get extremely bad service. There are other sites like Alie who give a much better service. How this site still can excited is beyond me. Coz I had my share of things that went wrong and almost always lost my money.
Don't order there. Find another app. You'll lose a lot of money here.

if you have any problem with a delivery , lol you just lost your monney they will not help you at all ;D

Terrible terrible costumer support!
ALI EXPRESS IS A FAKE COMPANY WITH FAKE PRODUCTS, FAKE COSTUMER SUPPORT WITH FAKE NAMES! ALI EXPRESS WILL TAKE YOUR MONEY, NOT GIVE YOU A PRODUCT AND BYEBYE REFUND - YOU WILL NEVER RECEIVE ONE!

My order, which was required to be pre-payed, did not arrive after 1MONTH waiting (!) and turning to ALI EXPRESS costumer service I end up in loops of same messages and terrible automatic responses which lasts ANOTHER MONTH after dispute is open. Once you manage to communicate with what you think is a real live costumer agent they choose to treat you with jokes, self-rightous answers and smooth sweet talking and automatic answers instead of fulfilling actions such as - send a new package, realising refund or actually compensate for inconvenience.

I was promised on the 3rd of June to recieve a refund on the 7th - I have it in a saved chat case no: 1143800233643439 - and when I did not and had to return to the costumer service AGAIN three costumer agents hung up on the chat when I am clearly and obviously upset by the nonchalant treatment. Then a 4th agent took time dealing with me. 3h, THREE HOURS!!, we spent on the chat, 3 hours (!!) with continued promises and same automated answers and after 3 hours she decided to contact her manager, after 3h she could send me an email, anonomously, saying that I will be contacted by some "higher team" which will, via email, confirm I will get my money back, which I already was promised 6 days ago!! and then I can now be expecting to wait another 3 to 20 days more to get my refund - if this "higher team" now actually will contact me.

As a costumer you are expected to prepay IMMEDIATELY but ALI EXPRESS clearly do not have a the same policy back!! If I ever will receive my money back, most probably not!

And if this "higher team" is not contacting me within 24h - I am suppose to contact the costumer service AGAIN and then they will make a "speed up" - this "speed up" will then take another 48 HOURS to get anywhere, where that is I have no idea?! The "speed up" will actually take longer than the response today?!

DO YOU ALL GET THE HAULING AND POSTPONING ACTIONS THIS COMPANY IS USING AND TREATING COSTUMERS WITH?!

DO NOT BUY FROM ALI EXPRESS, YOU WILL BE TOTALLY FOOLED AND SCAMMED BY ALI EXPRESS. ALI EXPRESS WILL TREAT YOU WITH THE ATTITUDE AND POLICY OF: WHAT DOES LOOSING ONE COSTUMER DO WHEN MORE WILL COME IN ANYWAYS - SO WHO GIVES A JOT!

ALI EXPRESS IS A SCAMMING COMPANY USING FAKE DELIVERY, FAKE NAMES AND FAKE ACTIONS!

I have refunded fake airpods to them, they say they haven't received the order. I tried to contact their service, but first they do not reply and when they replied they said i needed to contact them earlier. If you don't like money and you want to get scammed nu a bunch of chinese People, this is the perfect site for you!