Allison Homes Reviews 

Faultless! knowledgeable, friendly, professional member of staff. Pre-called to check we were still attending which was great as a reminder for people who forget (which we didn't)

I moved into my house a couple of months ago and Paula, the Customer Experience Manager, has been fantastic! She is super friendly and nothing ever feels like too much!

Visit was really interesting. A very spacious site, from what we saw the properties seemed to be built to a good spec. For what you get in a property they are well priced and affordable. A well thought out site. Site manager very pleasant and informative.

I would like to take the opportunity to say a big THANK YOU to Allison Homes to make the journey to move in our first home so smooth. From the very beginning of the journey, Josh made the sales process very easy and comfortable for both of us and answered every question with utmost importance, however trivial and stupid they be. We got some great upgrades as well which we really liked. After our move in, Paula was our go to person. And I want to mention that she has been really very kind and prompt to respond to all our concerns and solve them very quickly. Although, worth mentioning, we did not had any trouble after we moved in (albeit few very small issues which were readily resolved) and now we have settled in quite nicely, thanks to the entire team of Allison Homes, specially to Josh, Paula, Gage and Danny. I would definitely recommend Allison Homes to all my friends and family looking out for a home move.

Sophie and Annabelle was amazing through the whole process of us buying our home, they kept us updated all times and always helped us when needed!

I’ve had a brilliant experience with Allison Homes. Angie, Grant, and the whole team, have been exceptionally kind and helpful, and nothing is ever too much trouble. From the very beginning I was kept well updated and informed, and Angie has always been on hand and happy to support with answering my questions. Since moving in Grant, and the site team, have regularly checked in making sure I’m happy with everything. I can’t fault the customer service and I know I’ll be very happy in my new home!

Smooth sailing throughout, kept me up to date with everything, the aftercare lady Paula was a superstar and dealt with any issues I had upon moving in very quickly!

Highly recommend, thank you

Amazing experience buying a home with Allison homes at Frampton Gate. Paula who liased with me whilst settling in was great, even calling me in the evening after work hours to check everything and ask if I had any concerns. The essential maintenance kit handed over is a nice added extra and very unexpected.

I didn’t think that buying a house could ever be so easy. From the day I first viewed the house shown to me by Angie to the day of completion it has been so smooth. The site team Grant, Steve and Declan have been absolutely wonderful. They truly couldn’t do enough for you. Angie is so thorough with the home visits, paperwork and making sure I am aware of next steps within buying a property. Steve and Declan did my home demo which was very informative and made sure I was comfortable with everything before moving into my new home!

Grant has been so helpful in fixing snags and making sure they have been done pretty much immediately! I didn’t really have any major snags however the ones I have had have been rectified within a speedy timeframe! He’s gone above and beyond with general helpfulness in the first few weeks of me moving in with any issues I’ve had too! Thank you.

I absolutely love my house and it wouldn’t have been such a lovely experience hadn’t it been for the wonderful team here at Beaufort Gardens! Thank you x

During my first visit to the development, I received great customer service and was afforded all the information I needed and additional follow on help and advice was offered. I am greatly appreciative of the high levels of service and helpfulness that I was given by Rachel.

Annabelle has been fantastic to deal with throughout our process in finding the perfect home. She has been so kind, thoughtful and most importantly she has listened to everything we have requested. We have been fortunate enough to find that home and have every faith in Annabelle to guide us through this exciting time. I would highly recommend Annabelle to anyone thinking of buying a new home. Sophie has been amazing too and so friendly.

Good follow up Jackie,pawula,Andy (especially)

William Wallace, Tracey & Liz (from the sales team) and Matt (site manager) have all been amazing from start to finish of the whole buying and moving in process. They made it as stress free and as seamless as possible explaining everything to me and going above and beyond. Matt was on call to lend a helping hand in the first few days after moving in which was really appreciated and William has always been at the end of the phone for any questions or concerns even following my completion. Amazing team, they deserve credit for their hard work!

Grant and Angie are so helpful and knowledgeable about the site. Nothing seemed too much trouble and they answered all our questions. We found them both polite and friendly.

This review is for Chris Payne who has been brilliant round our house.
Chris has done some painting , tiling and redone the sealant after some water damage due to a leak in the bathroom.
Not only has he done a great job but he is also well mannered and just got on with the job no questioned asked, thank you Chris.

A warm welcome from the staff. Very informative. Looked after my needs. Helped to sort out problems I had encountered while trying to purchase a property.

Gina and Caroline have been excellent right from day one and have bent over backwards to assist us. Thank you Caroline and Gina for your outstanding customer service.

Amazing customer service from Tareena at Allison homes. Nothing is too much trouble goes above and beyond to help. Also Kevin one of the operatives is such a nice guy and his work is to such a high standard.

The buying experience was great, they couldn’t have been more helpful. That is until problems occur. I have been trying to get my carpets and turf rectified since December. The garden is boggy and uneven and despite making fixes to others around me, they have refused to help.

The carpet was worn and delaminated after 6 months, it was also poorly fitted, with frayed edges and short runs. Instead of dealing with the issue they referred me to the floor fitter and carpet manufacturer- all blame each other and there is no resolution from Allison Homes .

Be very careful what you negotiate into any deal. I knew the carpets would be more entry level, but they are incredibly poor in quality and fit and it makes you wonder what else they have done cheaply. Despite sending out an independent assessor I have heard nothing back.

I’ve been in contact with Tareena Page for support re some home fixes and works. Speaking to Tareena is always a breath of fresh air, she is personable, listens to your concerns and provides clarity on next steps and expectations. Tareena is easily accessible by email and phone making it helpful to plan my days receive updates. Thank you so much for the amazing support and little chit chats Tareena!