Alltricks Reviews 812

Very helpful and responsive team, very happy with my order as well, my go to bike shop in France

I am incredibly disappointed with the customer service I received in relation to the delivery of my high-value packages. The order information is as follows: order number 260121T073366159, shipping/tracking number: XW226461929JF, lack of care and communication from the customer service team is completely unacceptable.

I have been trying to track down my packages for days without any luck. I do not get any real feedback on the process or situation, Every time I send a mail to your contact email address for an update, I get limited or no help and very poor responses. It is clear that the customer service team does not prioritize resolving issues or providing satisfactory solutions.

This experience has left me feeling frustrated and undervalued as a customer. I expect more from a company that handles high-value packages and I am extremely dissatisfied with the level of service I have received.

I strongly advise others to reconsider using this company for their sporting goods needs, as the lack of customer service is a major red flag. This experience has been a major letdown and very frustrating process and I hope that improvements are made to prevent others from going through the same frustrations. I would sincerely hope that i get a real answer to all my mails and that I eventually get give a firm date and time of delivery of my packages.

Choice and value were fabulous 👌. Goods were dispatched the same day but Alltricks were then let down by their couriers hence why the review is not 5 star

Good products, fast delivery and good pricing. Very happy

Wide variety of top quality products.
Very satisfied with customer service. !!

Great... would recommend

2 out of 3 items was wrong and takes a week to get a reply from them. Stay away and do not shop here.

Good prices, reliable delivery.

The package has still not been delivered 10 days after the expected delivery date. A complaint review on the Alltricks site itself was "moderated" by them and removed. I also found it very difficult to purchase in GBP but have items delivered to a German address. Their system kept crashing and on-line help was slow (more than a day to respond) and of no help. I wont purchase again.

All worked well

Where is my order???
I ordered ASICS pants on December the 9th. You have since cancelled my order but I did not know this until I tried to track my order. You have then done another order for the pants and it states been paid with a credit note??? You have taken the £72 out of my bank. I have emailed you. Tried to fill out a form online on your website but it won't let me. I want my money back or I will leave a bad review daily!!!!!! My name is Paige Williams. Placed my order December 9th. Email address is Paige wills 91 check your inbox!!!!!
Get in touch

Perfect as usual

Fast shipping, good prices

I don't really get all the hate.
I got:
- A great product at an exceptionally great price
- Reply on my support query within a day
- Shipping from France to Hungary in 4 workdays

I'll definitely return to this shop later.

Had to contact service twice during one order. Had a fast response and fully satisfied with the outcome. Great place, would order again.

Alltricks have a great range of quality products with the best value and price! Very impressed by their efficiency. Received my order in a short time.
Happy with my purchase

The worst online shopping experience for a high value item I’m ever had. There is zero customer support and the whole experience has been a headache from start to finish. I wouldn’t recommend or deal with ever again. Eventually claimed a refund from my card issuer as they are no help whatsoever.