This review is for customer support. An incredible company. With incredible customer support, truly one of few firms you can have trust in. Arix dealt with my account reset issue. Resolved ve... See more

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Any kind of questions, issues etc. got solved very fast and professional. Close to no waiting time for a live support to be available - I will continue using this firm! Also shoutout to Rayyan, rea... See more
I had a great experience with Alpha Futures support. My account was in a very close consistency situation after passing the profit target, and the dashboard had not fully updated yet. Khurram c... See more
The team responded quickly and dealt with latency issues within a couple of hours. Special shoutout to Usman who was able to fix my issue with trades being synced quickly. Requesting two payouts due t... See more
Company details
Written by the company
At Alpha Futures, we provide traders with cutting-edge tools, top-tier funding opportunities, and unwavering support to help them thrive in the financial markets. Our mission is to empower traders of all levels by offering fair and transparent trading conditions, competitive capital allocations, and a structured path to success. We prioritize integrity, risk management, and trader development, ensuring that every trader has the resources needed to grow and succeed. With our commitment to excellence, a strong trading community, and a team of professionals ready to support you, Alpha Futures is the ultimate destination for serious traders looking to advance their skills. Join Alpha Futures today and unlock your full trading potential!
Your Future Starts with Alpha Futures
Written by the company
- Empowering Traders, Fueling Success
- At Alpha Futures, we are committed to providing traders with the best tools, funding opportunities, and support to help them reach their full potential. Our platform is built on transparency, integrity, and innovation, ensuring you have everything needed to thrive in the markets. With industry-leading technology, risk management solutions, and a strong community, we help traders scale their strategies and grow confidently. Your success is our priority. Join Alpha Futures today and take your trading to the next level!
Contact info
United States
- alpha-futures.com

Become an Alpha Futures Trader
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Ali gave swift response and wasted no…
Ali gave swift response and wasted no time in helping me resolve the issue
W Rayyan (Customer service)
Support was amazing
Support was amazing, kink helped me fast, got the challenge passed an issued my funded accounts in minutes and literally can trade on it right now, highly recommended
He was very quick to fix my problem and…
He was very quick to fix my problem and i am a very happy person that he fixed my issue in less then 5 minutes
Great customer service
Great customer service! Quick response to my issue an was resolved within a couple of minutes
Sherry provided the fastest answer…
Sherry provided the fastest answer ever. Thanks SHerry
Amazing customer service
Amazing customer service, one of the best I’ve seen. Thank you for caring for the customer needs and resolving the issues timely
Kings and Khurram are excellent
Kings and Khurram are excellent! Both of them helped me to solve my problems just in seconds.
ZAROON offered great customer support…
ZAROON offered great customer support when I reached to get information regarding my payout request. Thanks for the support!
ZAROON WAS VERY GOOD AND HELPFULL
Alpha ignores physical evidence of system glitches and misrepresents facts
Warning SCAM: Alpha ignores physical evidence of system glitches and misrepresents facts
I am writing this review to warn other traders about how Alpha Capital Group / Alpha Futures handles technical errors and payout requests.
I am a profitable trader with over $11,000 in gains on my account. Recently, a payout of $1,3,67.60 was denied due to a "rule breach" of 102 trades (limit 100), which was caused by a documented technical glitch on their dashboard on January 20th.
The most concerning parts are:
I reported this glitch immediately on January 21st via email. I have timestamped screenshots of this communication.
Alpha's support recently claimed on Trustpilot that I did not escalate the case for 4 months—this is a verifiable lie that is easily disproven by my sent-folder records.
They are now hiding behind the fact that their platform provider (Project X) went down in February, claiming logs are "unretrievable." This is irrelevant because the proof was provided in January while the logs were active.
This firm is happy to take your money, but the moment you become profitable and experience a system error, they will ignore your evidence and publicly misrepresent the timeline of events. My case is currently trending as the #1 post on r/Forex with over 15,000 views, as the community is shocked by this lack of integrity.
Avoid until they learn to respect evidence and their own technical failures.
usman did a great job
usman did a great job, service at alpha is the best
Is very fast support!
Good firm, excellent live support
Apart from being a good firm, it has excellent live support. I got a technical issue resolved quickly and efficiently by Moses today. happy with the service.
raf from customer service is a great…
raf from customer service is a great rep and the whole experience has been great so far
i had a problem with the unrealeased…
i had a problem with the unrealeased platform and as a '' one-time courtesy.'' Purity changed it for me, also fast payouts, cheap and good suuport
Legendary customer support chat
Legendary customer support chat. Gideon started out at the beginning of Market and then Raf took over to seal the deal.
Thank you team.
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