Alpinestars Reviews 

I'd give NO star if I could!

I have drystar items that I was told are waterproof, 20 minutes in the rain and I may as well not have them on.

Messaged on their site and asked about a product and needed some advice.
Reply 5/1/24 - Nothing regarding my email. Only an email from them asking how I rated the advice I was provided. There was no reply with any advice, only an email asking for feedback.

2nd email 5/1/24 - I reply to the feedback email telling them there was no advice.
Reply 9/1/24 - a guy called Max sends apology and asked if I could send query again, so I did.

Still waiting.

I order a contour aircleaner cover and i got a pair of sheap sunglasses i have written to them 5 Times got the same answer that it was the courier Company,s fault and they Will solve the fault but now it has been 2 months this is a fraud BUY NOTHING FROM THIS COMPANY

I ordered a $600 jacket following the sizing chart and it arrived WAY too small. Could I simply print out a prepaid label and return it as you can with every other company? Nope. I had to spend $40 to insure and mail it back. I'll never roll the dice with them again.

I bought $60 gloves and three months later the globe’s Velcro barely holds. It certainly won’t hold in a sliding situation. To top it off, the fabric is fraying badly on the top of the glove. I sent pics and a copy of my CC statement showing where purchased and they won’t honor their warranty without the actual itemized receipt. This is unreal and ridiculous. I’ve never had an issue with a company like this before. Most companies stand by their product. Never again. Trash products.

No warranty gloves with couple months use

Warranty suposs to be years,

I recommend to buy other brands that care about their costumers.

SR_3 dry star gloves -absolute garbage .. not fit for purpose.. cheaply and poorly constructed , don’t keep out the cold, the lining is so poorly placed it’s hard to even get your fingers in correctly, at this price !!! Total disgrace

The Alpinestars Drystar jacket is not at the very top end of the market, but is certainly not cheap at £250+. The material and fit is excellent and I always found the jacket 100% waterproof. However, the jacket is ruined by the use of cheap flimsy zips and poor stitching. The first zip did last a year, the replacement only a couple of months. The stitching on the waist adjustment lasted only a few weeks from new. No amount of body armor will protect you if the whole jacket is likely to fall apart.

Customer Support is not existent. Had my Tech-Air Race send back for refill to Italy, after more then one year and a lot of fighting I finally got it back, had to pay the full price and did not even get a sorry. I like my Tech Air Race but if I would knew that before, I would choose another system.

Very slow shipping, shipped the wrong size then refused shipping refunds also rude when questioned about it. Definitely will not buy from here again.

Bought a Ketchum toring jacket supposed to be high end and suitable for extremecold and hot weather touring. Went out on my bike 5 degrees centigrade and was freezing. The lining isnt thermal it is thin and pathetic my old alpine stars jacket was great wish i had kept it.

Complained to Alpine stars and they didnt give a toss. Will never trade with them again and I strongly suggest you donr either save your money and buy something decent

Don’t buy alpinestars new land gtx boots . in 4 5 months taking water

I Bought a tech air bag race vest a couple of years ago. I had 2 low sides and the vest didn’t deploy, but as they were gentle crashes I gave the system the Benefit of the doubt. But to be safe I sent it back to get it checked last winter, which was carried out and sent back to me. However a few days ago I had a huge crash at donnington cartwheeling through the gravel at about 80mph and the vest did not deploy again! Which hurt a lot! And to be honest I’m absolutely fuming after relying on the vest for protection for a couple of years when it was needed it did not work! If anything I was less protected than if I’d worn a normal chest and back protector. Utter crap! My advice would be to go for a different brand!

BOUGHT AN ANDES V2 TEXTILE JACKET, LOST MY FAITH IN THIS BRAND NOW, EVERYTHING FAILED ON IT, THE WATERPROOF MEMBRANE FAILED, THEN ALL OF THE VELCRO FASTENINGS FAILED AND FINALLY THE MAIN ZIP FAILED. NOT A CHEAP JACKET AND EXPECTED IT TO LAST MORE THAN 2 YEARS

you get what you pay for but the quality is decent for bike jackets. was happy with mine :)

Purchased the SMX-6 boots after being a Sidi customer for over 15 years. Wish I made the swap to Alpinestars sooner. Extremely comfortable, warm and dry. Very pleased. Only downside is that it seems impossible to get sparky toe sliders! Please make some!!

I’ve had these gloves for a couple of months and have used them in a few weather climates now.
In warmer/dry weather they’re a comfortable glove to use at all speeds and in the wet they do the trick which to be fair to Alpinestars these gloves are sold as a waterproof glove. However, when I used them in colder temperatures they weren’t up to much at all. It was dry but cold and within a few miles I’d reached that point that all bikers have felt when you come to realise you’ve picked the wrong gloves to wear and your fingers are becoming painful.
As far as sizing goes I’m normally a large glove but went medium with these and I’m glad I did. They’ve stretched as expected over time and the fit is good.
The glove itself is the usual Alpinestars quality, quality material, excellent stitching and nice levels of protection for the hands.
In summary if you want a thicker, waterproof glove these will do the trick but don’t offer much in the way of warmth which at £90 which is what I paid, I’d expect a bit more warmth from a glove at that cost.