Alura Reviews 

434
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers had a great experience with this company. Customers frequently praise the keyword research and listing optimization features for making their online shops much easier to manage and grow. Many people note that the platform saves them countless hours of time and effectively drives views and traffic to their stores. Some reviewers were not happy with customer support, mentioning major difficulties getting replies to emails, requesting refunds, or handling subscription cancellations. Others experienced frustrating technical issues, noting that parts of the software load slowly, crash frequently, or provide inaccurate data. A few consumers also pointed out limitations regarding plan credits and billing card management within the system.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, with many reviewers praising the platform as a... See more

Website

Reviewers mention mixed feedback about website features, as many people praise the platform for making SEO... See more

Product

Customers consistently note ambiguous experiences with product features, with many reviewers praising the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers reporting amazing and helpful... See more

Subscription

Consumers express deep frustration regarding their subscription, highlighting severe dissatisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All in all handy tool. Just a few errors that can hurt your listings. The Ai that you can choose to write your title's for you writes long and boring titles, instead of improving my listing optimisati... See more

Rated 4 out of 5 stars

So far so good. Seems a good tool for new Etsy starters, however the proof will be in the results.... Also, some niggles around the ai tools. It creates titles longer than 140 characters and then tell... See more

Rated 3 out of 5 stars

The Alura app itself runs very slow and I can't use the extension on my ipad which makes it inconvenient for me if I'm on the go as my laptop isn't as compact. I like the product info I get, it's very... See more

Rated 3 out of 5 stars

Slow and not tailored for UK sellers - I've only been using it a few days but my first thoughts are not overly positive though I've not used it long enough to see what impact it makes to sales. The... See more


Company details

  1. Software company

Written by the company

Alura is an all-in-one platform for selling on Etsy. Set your business up for success with all the features you need to start, manage and scale your Etsy shop. Our mission is to provide simple, yet powerful tools and resources to help you succeed selling on Etsy. We want to empower you to turn what you love into what you sell, successfully. With more than four years of experience selling on Etsy and $500.000+ in gross sales, Alura is built by experienced sellers, for sellers. Therefore, all our tools are created specifically for Etsy sellers. Join thousands of sellers that use Alura to run and grow their business. Whether you're just starting out or already a successful shop owner, we're here to help. You can contact us at any time.


Contact info

3.9

Great

TrustScore 4 out of 5

434 reviews

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No recent history of asking for reviews

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3.9

All reviews

(434)

138 reviews in the last 12 months

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Rated 5 out of 5 stars

I am in love with this integration

I am in love with this integration. Very easy to use and set up. The video generator is a life saver. I wish I would have started using this sooner. Very pleased and highly recommend.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

I don't even know where to begin

I don't even know where to begin! Alura is the marketing assistant I didn't realize I NEEDED!! I am so clueless when it comes to SEO, keywords, the algorithm. All of it! It was all so complicated to me before, I tried taking some online classes but something wasn't clicking. Alura takes the guesswork out of all of it and my page views SKYROCKETED after I used the listing tools to optimize my listings. I even got my first 2 sales this month. Don't get me started on the automatic Pinterest posting; that's the reason I immediately left the other app I was using to try Alura. WORTH IT!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE - SCAM

Ordered three books on 9/9/2025 and never received my order. When I emailed the company to check on my order, I only received an automated reply stating that my order is still being processed. When placing the order, the site states your order will be shipped within 15 business days. Tried tracing my order again this morning, and now the site is down.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Help with Subscription - 10/10

I have recently renewed my subscription and there was a snag with my payment not processing the discount I signed up with. I reached out through the chat (so easy!) and they were extremely helpful and corrected the mistake. I will definitely be sticking with Alura. Customer service is 10/10. Thank you!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy

Alura helped me to research winners and regenerate title , description and more one generate a video with one click … things are getting silly easy for making any excuse to make more money and make your store looks better and have winner products.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Alura has honestly changed my game

Alura has honestly changed the way I run my Etsy shop. It’s like having a full Etsy assistant helping behind the scenes. From finding the right keywords to optimizing my listings and tracking my profits, it does it all — and it does it well.

The Keyword Finder helped me discover keywords I never would’ve thought of, and the Listing Optimization tool showed me exactly what to tweak in my titles, tags, and descriptions. I noticed an increase in views and traffic not long after making the changes.

But it’s not just about SEO. I love using the Customer Follow up feature to send messages that feel personal and professional. I’ve gotten more reviews and repeat customers since using it. The Profit Calculator also helped me get super clear on how much I’m actually making after Etsy fees and material costs.

I’ve tried other tools, but Alura is definitely the most user-friendly and actually useful for Etsy sellers. Whether you're just starting out or trying to grow your shop, I can't recommend it enough. It’s one of the best decisions I’ve made for my business.

3 November 2025
Unprompted review
Rated 3 out of 5 stars

The Alura app itself runs very slow and…

The Alura app itself runs very slow and I can't use the extension on my ipad which makes it inconvenient for me if I'm on the go as my laptop isn't as compact. I like the product info I get, it's very helpful. I'll keep using it for the month and see how it goes.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Useful

I was using a different tool before, and I’ve been trying out Alura for about two months now. Honestly, I find it really good and helpful. One of the reasons I wanted to use Alura is their customer support team — Keo is the best and has been incredibly helpful. Highly recommend!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

This is like Magic!

This is like magic. My Etsy traffic went up a TON overnight. I recommend it for everybody who's not trying to sell watches. If you're trying to sell watches then it's terrible and you should probably quit anyhow.

2 November 2025
Unprompted review

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