Alura Reviews 

434
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers had a great experience with this company. Customers frequently praise the keyword research and listing optimization features for making their online shops much easier to manage and grow. Many people note that the platform saves them countless hours of time and effectively drives views and traffic to their stores. Some reviewers were not happy with customer support, mentioning major difficulties getting replies to emails, requesting refunds, or handling subscription cancellations. Others experienced frustrating technical issues, noting that parts of the software load slowly, crash frequently, or provide inaccurate data. A few consumers also pointed out limitations regarding plan credits and billing card management within the system.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, with many reviewers praising the platform as a... See more

Website

Reviewers mention mixed feedback about website features, as many people praise the platform for making SEO... See more

Product

Customers consistently note ambiguous experiences with product features, with many reviewers praising the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers reporting amazing and helpful... See more

Subscription

Consumers express deep frustration regarding their subscription, highlighting severe dissatisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All in all handy tool. Just a few errors that can hurt your listings. The Ai that you can choose to write your title's for you writes long and boring titles, instead of improving my listing optimisati... See more

Rated 4 out of 5 stars

So far so good. Seems a good tool for new Etsy starters, however the proof will be in the results.... Also, some niggles around the ai tools. It creates titles longer than 140 characters and then tell... See more

Rated 3 out of 5 stars

The Alura app itself runs very slow and I can't use the extension on my ipad which makes it inconvenient for me if I'm on the go as my laptop isn't as compact. I like the product info I get, it's very... See more

Rated 3 out of 5 stars

Slow and not tailored for UK sellers - I've only been using it a few days but my first thoughts are not overly positive though I've not used it long enough to see what impact it makes to sales. The... See more


Company details

  1. Software company

Written by the company

Alura is an all-in-one platform for selling on Etsy. Set your business up for success with all the features you need to start, manage and scale your Etsy shop. Our mission is to provide simple, yet powerful tools and resources to help you succeed selling on Etsy. We want to empower you to turn what you love into what you sell, successfully. With more than four years of experience selling on Etsy and $500.000+ in gross sales, Alura is built by experienced sellers, for sellers. Therefore, all our tools are created specifically for Etsy sellers. Join thousands of sellers that use Alura to run and grow their business. Whether you're just starting out or already a successful shop owner, we're here to help. You can contact us at any time.


Contact info

3.9

Great

TrustScore 4 out of 5

434 reviews

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No recent history of asking for reviews

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3.9

All reviews

(434)

138 reviews in the last 12 months

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Rated 5 out of 5 stars

So far I like Alura

So far I like Alura. The one thing I really like is how easy it is to create videos for all my listings. Also marketing to Pinterest is easy as well.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Alura is the best app for Etsy shops!

I have used other apps similar to to Alura, but none have as many features in the free version. Also, you can continue using the free version as long as you want and only need to purchase a plan when you’re ready. Even then, the plans available on Alura are very cost effective. I highly recommend Alura over other apps to help enhance your Etsy shop.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to the Alura team and Emily

I’ve recently started using Alura, and I believe it will support me in finding the right keywords for my Etsy shop. Getting clear and quick responses to my questions makes me feel confident and supported. Thank you!
LZK ARCHITECTURE

27 October 2025
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good. Seems a good tool for new Etsy starters, however the proof will be in the results.... Also, some niggles around the ai tools. It creates titles longer than 140 characters and then tells you it's too long...this part is disappointing. Will keep testing.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience and Professional Service

I had an excellent experience! The service was fast, reliable, and the team was very professional. Communication was clear, and everything went smoothly from start to finish. I highly recommend this company to anyone looking for quality and trust.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Signed up for a year, highly regret it.

Signed up for a year, highly regret it. After a few months of using this software (on an Etsy store that was already making sales) I can report that this software has had no positive effects on my store. If anything it sides on negative. The Pinterest integration, which was one of the features I was excited about, results in 15 posts per day that get 0 views. I was waiting and waiting for this to change but it hasn't. Overall, overhyped and certainly not worth your hard earned money.

19 October 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Advice contradicts the guidance on Etsy, wasted hours doing what they said and have now had to undo it all.
The most annoying part is that it show all expired and deleted listings- this for me was over 150 listings so it made using this really difficult- they said this couldn’t be switched off. Another quibble is that when I set the dashboard to list using specific parameters, it reverts back to the original settings if you go to edit a listing and then go back to the dashboard. You also can’t switch off the free US postage option- I’m in the UK so am not able to offer this.
The video feature is useful so that’s what the star is for.

18 September 2025
Unprompted review
Rated 2 out of 5 stars

I am surprised by the results of the…

I am surprised by the results of the research on the amount of sales of French stores per month. The biggest one sales 3700 € per month. Is this result reliable? I thought that some frenc stores could make much more sales per month.

10 October 2025
Unprompted review
Rated 3 out of 5 stars

Slow and not tailored for UK sellers

Slow and not tailored for UK sellers - I've only been using it a few days but my first thoughts are not overly positive though I've not used it long enough to see what impact it makes to sales.
The dashboard and optimization is really slow to load and update and crashes a lot. My broadband speed is high and I only experience this issue on this site.
Also, when researching keywords, the spelling, words and themes are not able to be filtered by country. This would be a really useful feature as I sell in the UK and people's search habits and spelling is different.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. I love the optimization tool! I’ve only been using Alura for a couple days, but it seems pretty straight forward and i like that it is easy to navigate.

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Alura is an AMAZING find!!

WOW. What an incredible addition to my business. Alura.io continues to impress me with all of it's fantastic features!! I am new but hopeful this will become one of the shining stars of my success!! Thank you!!

4 October 2025
Unprompted review

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