American Carpet One Floor & Home Reviews 

Yama, along w/ the installers were terrific. Knowledgeable, professional and timely. We "automatically" go to American Carpet One for all our flooring needs. The company obviously focuses on customer service; a breath of fresh air...

From the purchase of our carpet in the showroom to the installation and cleanup we couldn't have been happier! Jenny was extremely caring, helpful and professional in helping us choose the best carpet for our needs. She streamlined the process for getting approval from our condo manager for the installation and kept us informed of every detail along the way. She is a very pleasant and genuine person! The carpet installers lead by Dion were on time, came with all the tools needed, and did a terrific job! We couldn't be more pleased. We highly recommend American Carpet One! Thank you all!!

I was very pleased with the selection of products that the store had, and very pleased that i would not have to wait 6 - 7 weeks for it to be delivered, they had what i needed in stock. That was super awesome, then the installers were excellent, caring about every detail of the installation. They wanted to please me and have a happy customer. Those guys were pro's, they know their jobs.

I purchased the vinyl flooring and it looks great! I appreciated the professionalism of the workers...from the sales, moisture tester and installers!

Berber is a good choice.

American Carpet One was timely and provided great service

Have dealt with this company for years and they have never failed. Knowledgeable sales staff and quality of product keep me coming back.

We had LVT installed in our living room and hallway (40 square feet) by Mark and David. Our sales person was Jenny. Everyone involved with American Carpet one was professional and they did an excellent job. The installers were very detail oriented and we are very pleased with the final look of the floor.

Product is good, service is excellent and I'm satisfied with the results.

Very responsive to questions

Getting my floors done has changed the way I feel when I want through the door of my condo. I used to see a dirty old carpet and it made me feel yuck. Now I see a clean beautiful hard wood floor and I feel like I am in my own perfect relaxing space. The place looks better and it so much cleaner. Spills are easy to clean up and the condo always looks clean and fresh. The investment in to new floors was well worth it!!! The service and work provided to me was fantastic. American Carpet One can make your space your oasis! Don't settle for dirty old floors, you work hard all day, come home to a place you can relax and enjoy.

I have used Glenn Yamashiro's service for over 25 years and have only the BEST to say about wonderful personal service!!!!

Thank you.

Helpful and very accommodating in assisting selection of best fit for our needs.

Friendly service from the time of purchase to installation. All in all a great job. We would definitely use them again.

American Carpet One is my go to retailer for carpet and other floor furnishings. Quality and wide selection, excellent service and one- stop shopping make American Carpet One a great time saver. The staff couldn't be more accommodating and do everything to ensure satisfaction!

I was very fortunate to work with a flooring specialist who provided great and knowledgeable service. He was also very patient as it took me awhile to make my choices. I would not hesitate to recommend this company to my family and friends.

Yama has always provided us with awesome customer service. From unusual color requirements to last minute requests, he has always been there to help us with a smile. Can't find this support or assistance anywhere else. We'll keep coming back for his assistance with our latest needs.

The people at A CO make you feel like they want your business-- helpful, knowledgeable, and the personal touch, make you feel special, free water, coffee, tea and a balloon for the kid. The salesman checked on us after the install too. Four stars only because they couldn't deliver on a promise made about the installation process (stretch tacking cannot be done on single wall construction-- something pitched to us at the sale). I feel they should have mentioned this in the sale.

They did an excellent job installing vinyl tile flooring, just about the best that I have seen in my more than 30 years reviewing construction for the Federal Government. Didn't give 5 stars for the following reasons: 1) the floor prep work sent cement dust throughout my two story house, flooring installed on first floor only. They attempted to install a plastic barrier, but didn't bring enough poles; so they didn't install any barrier. 2) the cost for installing "Custom Work" is ridiculous. The cost for work for this type of company is based on "time and materials" with their OH and profit factored in. The flooring in my approximately 75 square foot foyer included a quarter inch strip at 3' O.C. (it looks like a joint in a ceramic tile floor) and a 6" border with two quarter inch joints. The Estimator had not estimated this type of installation before, so he added 18 manhours for "Custom Installation", with the understanding that any unused manhours will be credited back to me. Note that the Custom Installation cost was in addition to the standard installation costs included for this area. The tile including joints and border was installed using a total of 13 man hours. It's my estimate that they installed the tile in the foyer with the manhours already charged with the standard installation cost. Discussed this with the Installation Supervisor and he said that the 18 MH's is added to the standard installation cost and not meant to be used if only if additional time is required, because this is for "Custom Installation". He implied it's like when you hire an artist. This is BS in my opinion, they are charging twice for the same area; they even included the time of the Helper. They used the same workmen, using the same tools. No special knowledge or equipment required. And they installed the flooring without any supervision. After discussing with the Store Manager, he did deduct 3 MH's.

So would only recommend this company for only standard installation work. If they mention "Custom Work", I would not recommend them unless you clearly understand and agree with the additional cost.

They did the onsight measurements and provided an estimate in two days. Installation is two months off. I will provide an appraisal after the installation is complete.