I initially made an enquiry on the phone, and the chap who answered was very helpful indeed ( I’m not sure but his name was possibly Mark ) I subsequently made an order online and am very pleased with... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of or... See more
I recently placed an order with AMJ for a limited edition time piece that had a hefty discount. Shortly after placing the order, AMJ contacted me and told me there was a stocking issue which meant... See more
I had been looking for a quality watch for some time. The choice and service at AMJ was excellent and I quickly decided the AMJ was where I should buy from and finally settled on a Breitling. Delivery... See more
Company details
- #71 of 128 best companies in Watch shop
- #161 of 290 best companies in Jewellery shop
Written by the company
Andrew Michaels Jewellers, also known as AMJ Watches was established in 1976. We are a high street jewellers with many years of experience within the luxury market. We offer Free Shipping and 0% APR finance on many high end brands. Which include Ball, Bell & Ross, Breitling, Bremont, Chopard, Citizen, Doxa, Garmin, Grand Seiko, Gucci, Hamilton, Junghans, Longines, Oris, Rado, Seiko, Tag Heuer, Tissot, Tudor, U-Boat.
Contact info
38/39 Stodman Street, NG24 1AW, Newark
- +44 (0)1636 679638
- sales@amjwatches.co.uk
- amjwatches.co.uk
4.7
Excellent
8k reviews
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This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
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Ordered ladies watch as a gift for my…
Ordered ladies watch as a gift for my mothers day present, did not arrive by invoice date, waited another day, still nothing.
Rang your shop to be told there has been a mistake, how when it was online?
Very bitter experience as I had nothing to present.
Thank you for helping me with digging a deeper pit 4 myself
Much appreciated.
No one contacted or emailed me about this until I had 2 double check.
Appalling
11 March 2026
Superb service
Superb service. Special thank you to Mark. Was patient and took the time to help with my purchase. Turned up super fast and in perfect condition. Would shop again without any hesitation whatsoever.
16 March 2026
Not entirely sure about my purchase
Not entirely sure about my purchase.
I’m told the warranty will follow in a couple of weeks which makes it awkward to give as a gift.
It also has 2 distinct marks on the strap, one where it has been secured in the box but another further up as if it’s been worn so not sure why it would be intented in two places??
16 March 2026
Reply from AMJ Watches
Thank you for your feedback.
We’re sorry to hear that you’re not entirely confident about your purchase, and we completely understand your concerns—especially as it was intended as a gift.
To reassure you, we are authorised dealers and only supply brand new, unworn watches sourced directly from the manufacturer. The marks you’ve noticed on the strap can occasionally occur from handling, packaging, or being secured within the presentation box, but they should not give the impression of wear, so we appreciate you highlighting this.
Regarding the warranty, this is supplied by the manufacturer and can sometimes follow shortly after delivery. We understand this may be inconvenient when purchasing as a gift, and we will take this feedback on board to better set expectations.
If you have any concerns at all with the condition of the strap, please do get in touch with us directly and we will be more than happy to resolve this for you.
Poor Customer Communication
I placed my order online 11 Mar and received an order confirmation but no info about delivery date. On 16 Mar I phoned the shop to get an update on delivery as I still had not received any info only to be informed the watch I ordered was not in stock and would take 7-10 working days to get from the manufacturer.
I believe the delay in delivery could and should have been communicated to me without me having to seek it out myself. I subsequently cancelled my order. Communication with the costumer to manage their expectation should be both a basic and key requirement.
11 March 2026
Reply from AMJ Watches
Thank you for your feedback. We’re sorry to hear that you felt communication could have been clearer.
At the time your order was placed on 11 March, the product listing clearly stated an estimated delivery time of 7–10 working days, as the watch was sourced directly from the manufacturer. This information is shown before checkout to help customers make an informed decision.
When you contacted us on 16 March, our team confirmed the same timeframe and were happy to assist further. We also followed up directly with screenshots of the listing to clarify this.
We do appreciate your comments regarding communication, and we will take this on board as we’re always looking for ways to improve the customer experience.
Great price,great service.
Great price,great service and fast delivery will definitely buy again in the future.
Would highly recommend.
11 March 2026
Successful return.
Purchased a watch but decided to return it. Emailed them initially but got no response, so after a couple of days I phoned them. Phone was answered quickly where they apologised for not responding to my email and explained that to return I just needed to send the watch back with a cover note. Refund was issued within a couple of days of them recieving. Seems like a good company and I would deal with them again
27 February 2026
Easy and effective buying experience
Good communication throughout the buying and posting process. All items arrived quickly and as expected. Would definitely buy again from this retailer.
25 February 2026
Excellent service as always by Harvey…
Excellent service as always by Harvey at AMJ watches. 5/5
26 February 2026
Very smooth transaction,thank you very…
Very smooth transaction,thank you very much AMJ Watches
19 February 2026
This is my second purchase from AMJ
This is my second purchase from AMJ, great service from them and will definitely buy again!
18 February 2026
Reply from AMJ Watches
Hello, Apologies for the delay. We will keep chasing this for you.
Next day delivery
Flexible payment options, customer friendly website.
Next day delivery.
12 February 2026
Always great customer service and rapid…
Always great customer service and rapid delivery as described
12 February 2026
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