Ampler Bikes Reviews 

The purple belt curt is a wonderfull bicycle! I'm using it every day to commute as well for longer tours.
It's super silent, does not require much maintenance and is super lightweight.
It handles quite well beeing on almost every terrain and just looks beautiful.
With the right settings I could do a 140km gravel tour, must say still had to pedal quite a bit.

Great customer service. Quick, friendly and reliable response.

Exellent bike, I immediately ordered another one.
Delivery had 2 months delay and shipment tokk 19 days (by ship or by horse ?). The tracking page of DSV tells nothing.

One of the greatest Bikes I have driven. Even without the Engine it feels great. I had a small problem withe the calculation of the state of charge but the support was nice and helpful, so everything is fixed now.

It's a great bike. Very light and agile.

I exchanged the 60 teeth front sprocket to a 55 one right away. The paddeling frequency at 25 kmh is not high enough otherwise.

Ampler seems to be well organized and keeps its promises and agreements. However doing everything online without personal contact can feel a bit impersonal and clinical at times. Also I found out there is not much room for flexibility, for example in meeting personal requests to change the standard layout and equipment of the bicycle. I would expect more customization options and better attention to personal requirements.

Ordering process was a bit unclear, took too long, no updates for weeks. But the bike is great! 180 km so far and I am happy with it!

I ordered the Ampler Axel in the winter and was very satisfied with the bike at the beginning. The order went smoothly and the package arrived within a few days. Inside was a solidly made and high quality looking ebike. The motor assistance is very pleasant with the torque sensor and I also had none of the sometimes described battery problems. A defective charger was replaced for me within 2 weeks with a new one. Unfortunately, the handlebars began to creak loudly under load after a few weeks. However, the support provided remedy and sent spare parts, as well as a refund for the local workshop bill.
So far so good. Unfortunately, the effect lasted only very briefly and now the handlebar creaks as before. A friend has the same problem with her Juna. Now I have to send the bike by freight forwarding to God knows where. This was agreed differently with the support in the first warranty case. That was the only reason for me not to return the bike already there. A repair on site was promised to me for all my concerns, a flat lie.
The brakes now squeak at a deafening volume and the braking effect is close to 0. It is with Absatand the worst hydraulic disc brakes installed, which I have driven so far. In addition, the paint of the new models seems to be extremely susceptible to damage, I have despite garage and very careful treatment already some paint damage. The pedals are now rusting. All in all, the support has only a few warm words and regrets for me as a now very dissatisfied customer left.
All in all, I will sell the wheel and turn my back on the brand Ampler. I can only advise everyone to either switch to an established manufacturer with high quality standards or to choose a local provider where you do not have to send the wheel through half the country for repairs.
I strongly advise against buying an Ampler.

Update: After another unsuccessful repair attempt, I have now returned the bike.
The sad thing is that ampler was obviously not interested in an amicable solution. An initial exchange of the bike suggested by me was rejected. Only when I threatened to call a lawyer did ampler relent and offer me a refund of the purchase price.
The purchase price was refunded, but only weeks after I had returned the bike and after several requests and a renewed threat of a lawyer.

I have already received a lot of good criticism about ampler from acquaintances. Unfortunately, after my experience with the company, I can only advise again against buying there.

Service best in class; Curt is lightest Bike on the market, outstanding feeling. My absolute favorite if you like it fast and agile.

Gewicht, Komponenten, Antrieb top

Mannheim is not hilly, but the bottom line is, my Stellar is a wonderful way to get around town. It doesn't look like an e-bike and I love doing all my errands with it and seldom have to use a car. Above all it's no longer exhausting when it's windy. I've given Ampler 5 Stars even though the delivery date couldn't be kept due to problems with the supply chain. The delay was about 8 weeks, however, considering the present situation worldwide I guess this is understandable.

Battery was replaced 2 times. Brakes could be better. Otherwise good e-bike.

It just works, no hazzle

It's been a perfect service offered and delivered by the manufacturer and I truly enjoy my Ampler bike almost everyday.

The bike is great except a few minor issues. Bike tracking does not work most of the time because I park the bike inside a garage. Connection with 4g probably not great. My phone still has 3 bars. Bluetooth connection does not work sometimes. Only after restarting my Samsung s21 android phone.

Update: 10 May 2023
After update of the app and a new firmware version (3.6.4) Bluetooth and 4g connections are more stable.

We bought 2 ambler bikes in September. Both bikes have mistakes (battery, software and display). We have complained and have received a lot of gently mails from Ambler, but nothing happens☹️
New update:
After more than 2 months one of the 2 bikes was picked up and Ambler repaid the full amount. A fair solution, but why did it take so long?
Now we wait for a repair of the display on the other bike🤔

Love the sleek design and light weight of the Ampler Curt. I have the first generation Curt (2020). Dislike the 25km/h limiter a lot so that I end up biking on my partner’s bike (Cowboy 3) for longer distances in offroad mode. Customer service could be a lot better if they communicated more quickly.

everthing looks got,but ampler has only 2 Service Stadtions Berlin and Köln.
Not Hamburg Not München and so on
Tip :
The distance to ride will be more than 70 Km .
You have to use konfigurate only 50..60 % E-Power , that´s enouth for normal tours and 100km are yours

Bike is perfect, lightweight and good ride, but after sales service is not in line with the fact that you order on line and have no dealer to rely on. The communication between phone and bike is impossible and as it is a first generation with the button down on the frame with extremely complicated handling you never get it in the right mode therefore you cannot use the bike till problem is solved. Sending mails directly from the app no use, where they end up no idea but never an answer. I try now by mail wait and see what happens. Why Ampler doesn't have a helpdesk ??

WARNING!!!!
Due to the moment we cannot recommend your company or advise people to order a bike from you.

We ordered an Ampler Bike in your Showroom in Amsterdam.
Delivery was promised on 7th Oct, but the bike delivery was suddenly diverted by you to the Netherlands instead of Germany Neustadt b. Coburg.
After contacting you by E-Mail we received a new shipping nbr, with delivery date 25th of Oct.
But as far we did not received the bike, we are quite displeased in the meantime and now we are asking ourselves whether ampler is really serious and are considering taking legal action.

So much so that we are now asking ourselves whether ampler is really serious.

It's a real shame that your customer service is so bad, because you can't even contact Ampler by phone