Anna Furniture  Reviews 

Great customer service!
Really quick responses and information about delivery date.
Delivery quicker then expected!
RECOMMENDED!

Amazing sofa bed
Highly recommend this company 💯!!!

Easy to order online and everything was very nice packing ,transport was on really expected dates. Sofa is very nice and comfortable

Very pleased with my purchase, great quality easy to put together love that fact this sofa being universal and I received it in 5 working days TOP!!!!

Great quality sofa. Great customer service. Would definitely recommend to my friends and family

Very quick delivery. My girls are really happy with their new sofabeds . Not first and definitely not last order from this shop.

Good service, delivery on time. Quality of the furniture is excellent.

I ordered this sofa bed really easy for a very good price. It looks exactly how I imagined it and it's very comfortable to sit on. They delivered it very quickly and everything was intact. I am very pleased with their service and their product.

I,m very very pleased with this service. My sofa bed is very well made, it unfolds well. Delivery was very fast. I recommend 100%

Bought online and was delivered much quicker than expected. Everything was easy and good value for money.

Cancelled my order after waiting over 2 weeks for delivery!! Disgusting service and no reason provided, not even an email.

0 stars if I could. Don’t waste your time. Nobody responds. Waste of time and effort. This place is a joke. Beyond a joke. Glad I opted for cash on delivery I would hate to have actually given them any money because nobody answers.

Dear I recommend this COENE SOFA It is very comfortable The company is great Deliveries are fast.

Order placed on 2nd January, this seller did not provide any updates. So on 13th January I requested an update on my order and then on 16th January they simply cancelled and refunded my order without providing a refund. AVOID - CUSTOMER SERVICES IS NON EXISTENT ITS LIKE ONE WOMEN RUNNING THE BUSINESS WHO CANNOT COMMUNICATE

The couch is very sturdy and comfortable. I'm very satisfied and it isn't hard to build.i would recommend.

With company,, Polskie Meble Anna Furniture" everything went wrong from the start.
And yet we ordered a sofa, which was delivered quite quickly.
But... this is a sofa breed, i.e. the material seems to be good, but there is no mechanism that would raise the back when you need to fold the sofa.
You have to use considerable physical force to finally assemble the sofa.
And also...
after about an hour the seat starts to move forward, and a gap forms.
And you have to move the sofa.

If there was an option to give 0 stars I would. The lack of communication is outrageous I was told the delivery of my order would be up to 6 weeks and it ended up being delayed for almost 12 weeks now, with me still chasing until the very last moment if the sofa was going to be delivered. You try to call the line and the voicemail will drop in and regardless of how many times you text on whatsapp they might think of replying back after a week. Very unprofessional and it has been a very bad experience so far. They really need to work on their customer service, I would never order from them again!! Still have not received my order

Please do not order from this company. Their communication is shocking and feels like an incompetent person is running this business. The delivery of the item was just as headache inducing as the process of returning it... Stay away.

I advise you to stay away from this seller, the workmanship of the sofa is a joke, the upholstery is poorly made, the wood used for the construction is unsanded construction wood, I asked the seller for a warranty card, I got it in pdf format but a blank sheet of paper without the manufacturer and signatures! I honestly do not recommend this seller.

Very difficult contact with the company. They ignore the customer, do not reply to messages. I bought a bed with fast delivery. The website said delivery within 10 business days. After 10 days (business days) I write a query to the company, no response. I try to call, no one answers, I get an automatic message. He replies that 10 days have passed and the bed is still not there and my opinion will be adequate to the company's behavior. Only after several of my text messages was the answer given to me that the bed will be delivered by 6.11.2024. The day before I receive a message that the bed will be delivered on 05.11. And in the text message the question is whether the postal code is correct. He replies that yes. Then I receive a return message that my sofa will be delivered on 07.11 and that the courier will call 30 minutes earlier. And he called 15 minutes earlier. The company is really not worth recommending. They make fun of the customer, they are incompetent and not reliable. The bed also leaves much to be desired, not worth the money. I will never order anything from this company again. Please stay away.