AnswerConnect UK Reviews 203

Answer Connect supply an excellent service. When they begin working with you they put in lots of time refining the script to get you the best results when you go live. They are really easy to contact to make amendments to the script and keep in contact to check how things are going. The calls are answered consistently and effectively.

Excellent Service - Highly Recomended
Sales executive, Joanne, that I dealt with was clear, accommodating and provided excellent customer service.
I then dealt with Jill in the set up of our specific needs who was also excellent.
The service so far has been as advertised and worked perfectly.
Great payment model and after care too.

We have been monitoring our call handling for some time .I must admit I am very impressed with the service AnswerConnect provides for us.All operators have been handling calls for Drain Doctor Aberdeen on a very high professional level.There were few calls when the operators did not have the right keyword to work with ,but they used a common sense and made sure a customer is satisfied with the answer.I will be honest the people outside our company and supply chain would not have a clue what those keywords actually mean. The operators acted as if they are very familiar with the above mentioned concepts.They were not confused they just acted normal.That was superb .They were also magnifison while handled straight forward calls
I want to express my deep appreciation for your and your operators efforts.
Many thanks again from the bottom of my heart
Keep up the good work
Drain Doctor Aberdeen
Alexei Vodopianov
Managing Director

Great service, warm friendly people. Very reasonable Highly recommended

i can confirm that the service our company receive from Answer-connect is excellent.
They handle all of our out of hours calls very efficiently and professionally.
Our company would not hesitate to recommend Answer-connect to others requiring the same type of service.

AnswerConnect have been amazing for us. The service is incredible and the client login dashboard really helps us understand where we can improve our service to clients

Great company to deal with. I get all my missed calls through very quickly on either e mail or text enabling me to respond quickly wherever I am.

No complaints from customers regarding how my calls are serviced.

Great service! Reliable and punctuate!

Fantastic service. Always quick to respond to changes and very easy to use.

Friendly and efficient team. No issues ever and so highly recommended.

We have had a great experience with Answerconnect.

Very useful service - easy to communicate with and set up the scripts for call handling. They form a very useful part of the front-end of our business and definitely help us convert more enquiries into clients.

Really easy to set up, customised to my business needs and regular check ins with an account manager. Would definitely recommend to anyone looking for this type of service.

we use this service for out of hours emergency support and even though we don't make the most use of the system as our systems are extremely robust, they have always made sure we have what we need. Great customer service!

very helpful staff.
Always available & courteous & most importantly ready to help find solutions to any issues that arise

We’ve been working with AnswerConnect for a long time and very happy with their service.

I would recommend to others but not to competitors...

All the guys at AnswerConnect have been responsive in answering calls and communicating well between clients and the Team here at Fraser Bond.
I have called a few times regarding an update on certain calls made and have to say I have always received an immediate response.

credit when its due.